{"version":"https://jsonfeed.org/version/1","title":"Tito Blog","home_page_url":"https://diva.pub/","feed_url":"/posts.json","icon":"https://uploads-cdn.vi.to/aa47f38e860440c1e4e9f88e2e3fd602.png","next_page":"https://diva.pub/posts.json?page=5","prev_page":"https://diva.pub/posts.json?page=3","items":[{"id":"https://diva.pub/posts/have-yourself-a-merry-remote-christmas","title":"Have Yourself A Merry Remote Christmas","content_html":"\n\u003cp\u003eThis year we started work on \u003ca href=\"https://vi.to/home\"\u003eVito\u003c/a\u003e — a platform for running community-first online events. With December fast approaching, we\u0026#8217;re thinking about how Vito could be used to make a remote Christmas feel fun and festive.\u003c/p\u003e\n\n\n\n\u003cp\u003eIn this post, we’ll share three creative ideas for how teams can use Vito to celebrate the holiday season remotely. (Spoiler: they’re not all events…)\u003c/p\u003e\n\n\n\n\u003ch2\u003e\u003cstrong\u003eVideo advent calendar\u003c/strong\u003e\u003c/h2\u003e\n\n\n\n\u003cp\u003eCreate a Vito hub. Invite your friends, colleagues or customers. Then release a new piece of video content each day in the lead up to the 25th December. I know, 24 pieces of content sounds like a lot, but they only need to be short and casual. The key is just to have fun with it.\u003c/p\u003e\n\n\n\n\u003ch3\u003eBehind the scenes\u003c/h3\u003e\n\n\n\n\u003cp\u003eRecord a teaser of something you’re working on, and see if your audience can figure out what it is. Encourage them to pop their guesses in the discussion feed inside Vito. Then respond to let people know if they’re on the right track.\u003c/p\u003e\n\n\n\n\u003cp\u003eYou could record a “Day in the life” style vlog, and give your audience an insight into what it’s like to be part of your team. Or ask your audience to drop their top FAQs into the discussion area in Vito. Record and share (or live-stream) your answers the next day. \u003c/p\u003e\n\n\n\n\u003ch3\u003eTeam showcase\u003c/h3\u003e\n\n\n\n\u003cp\u003eTake the opportunity to celebrate the people in your team. Their special skills could make great video content. Work with a musician? Ask if they’d like to record a song. Got an avid gamer in your team? Maybe they could review their top 5 games of the year. The possibilities with employee-generated videos are endless, and often make for the most fun and authentic content.\u003c/p\u003e\n\n\n\n\u003ch3\u003eGet creative\u003c/h3\u003e\n\n\n\n\u003cp\u003eYou could take a narrative approach and tell a story across 24 short episodes. That way people need to tune in each day to find out what happens next. Bonus points if you can end each episode on a cliffhanger!\u003c/p\u003e\n\n\n\n\u003cp\u003eEven mundane-seeming tasks can make engaging content when framed right. You could film a time-lapse of yourself doing your yearly clear-out of your office. There are similar videos on YouTube that have thousands of views, because many people find this content therapeutic to watch. If you’re willing to get creative, there’s no shortage of content ideas at your disposal.\u003c/p\u003e\n\n\n\n\u003cp\u003eNeed some extra inspiration? Film a comedy skit. Record a parody of a Christmas song but with lyrics based on what your organization does. Dressing up is highly encouraged! Take inspiration from YouTube, TikTok and Instagram. What kinds of videos do your favourite content creators make? Could you do something like that, even if it’s on a smaller scale?\u003c/p\u003e\n\n\n\n\u003ch3\u003eKeep people coming back\u003c/h3\u003e\n\n\n\n\u003cp\u003eEach day you release a new piece of content in the hub, use Vito\u0026#8217;s @hub announcement feature to notify all hub members that there’s something new to see. You can also tease the content across Twitter and your social accounts to let folks know about what you’re doing. Make sure to provide instructions for how to join the hub to see the content in full.\u003c/p\u003e\n\n\n\n\u003cp\u003eIf you like the advent calendar idea, but feel overwhelmed by the prospect of coming up with 24 ideas to film, you could do a similar thing for the 12 Days of Christmas instead. Same concept, but half as many videos to record!\u003c/p\u003e\n\n\n\n\u003cp\u003eCheck out our blog post full of \u003ca href=\"https://blog.tito.io/posts/creating-next-level-video-content-at-home/\"\u003etips for producing engaging video content from home\u003c/a\u003e.\u003c/p\u003e\n\n\n\n\u003ch2\u003e\u003cstrong\u003eRemote Christmas show\u003c/strong\u003e\u003c/h2\u003e\n\n\n\n\u003cp\u003eRun a live-streamed Christmas-themed show and broadcast it to your Vito hub. Invite your audience to tune in at a specific time — ideally when most of your viewers are likely to be finishing work for the day. The specifics of the itinerary are up to you, but here are some ideas to get you started.\u003c/p\u003e\n\n\n\n\u003cp\u003eYou could do a DJ set of Christmas tunes and encourage people at home to dance like no-one’s watching (because it’s literally true that no one can see them!). In-between, you could tell Christmas jokes or stories or play games. Charades works well — you can act out the clues on camera and folks can submit their answers in the chat. You could even have prizes to send out to the winners.\u003c/p\u003e\n\n\n\n\u003cp\u003eIf you have any budget, you could pay special guests for pre-recorded music performances or live stand-up routines. Host the event like a variety show, with you compèring in between. Cheesy Christmas hats and jumpers, decorations and background lighting will help add to the festive atmosphere. \u003c/p\u003e\n\n\n\n\u003cp\u003eYou could even do a script read-through on video call, like so many movie casts have been doing in 2020. But go one better and put on your own remote Christmas play! Re-write a familiar story or come up with a new one. Then read it with your colleagues, and broadcast it to your Vito hub. Remember, costumes and props really sell a story. 😉\u003c/p\u003e\n\n\n\n\u003cp\u003eIf that all sounds a bit intense, you could do something more relaxed, like a festive cook-a-long or bake-a-long. Create a page in your Vito hub ahead of time with all the ingredients required. Then run a live-stream showing your audience how to make a dish in real-time and encourage them to follow along. To keep things simple, we’d suggest a plant-based snack, dessert or side-dish that anyone will be able to enjoy.\u003c/p\u003e\n\n\n\n\u003ch2\u003e\u003cstrong\u003eYear in review\u003c/strong\u003e\u003c/h2\u003e\n\n\n\n\u003cp\u003eThis last idea is a bit more understated than the previous two. So if the thought of hosting a live-streamed party fills you with dread, this one might be more your style.\u003c/p\u003e\n\n\n\n\u003cp\u003eDecember is a reflective period, perhaps more so in 2020 than in a typical year. So why not create a “Year in Review” hub? Use it to collect together content that tells the story of your journey over the last 12 months.\u003c/p\u003e\n\n\n\n\u003cp\u003eEdit together a recap reel of some of the things you’ve worked on as a team throughout the year. Combine video content and pages to paint a more complete picture. Group your content into collections within the hub, for instance if you want to present everything month-by-month. One page could be a “year in numbers” type report, with key stats you want to share. You can collate your best-performing content in one place, such as your most read blog posts or most favorited social media posts.\u003c/p\u003e\n\n\n\n\u003cp\u003eThere are plenty of ways to have fun with this concept. Why not create a music playlist that captures how you felt during each part of the year? You can link to it from a page within the hub. Vito pages support drag and dropped images. So you could tell a visual story by doing a “year in photos”. \u003c/p\u003e\n\n\n\n\u003cp\u003eGrant virtual “awards” to team members or customers for different achievements during a live-streamed ceremony. Then give them shout outs on their own page in the hub afterwards. It\u0026#8217;s a way to include your audience and make them feel extra special.\u003c/p\u003e\n\n\n\n\u003cp\u003eThe hub is flexible enough to accommodate a mix of media, and you can link out to other sites if needed. This means you can choose whatever methods are best suited to telling your story.\u003c/p\u003e\n\n\n\n\u003ch2\u003e\u003cstrong\u003eOver to you\u003c/strong\u003e\u003c/h2\u003e\n\n\n\n\u003cp\u003eWhile Vito is a perfect platform for running online events, that’s not all you can use it for. I hope this post has given you a few fun ideas for celebrating a remote Christmas. If you’re interested in becoming one of Vito\u0026#8217;s pre-launch customers, fill in \u003ca href=\"https://docs.google.com/forms/d/e/1FAIpQLSfyiqVc6O8BpZfd0xO6eXILQpq8xkqIE7ADQ7bWormzREeBMg/viewform\"\u003ethis short form\u003c/a\u003e and we’ll be in touch. Have a different creative idea for how to use Vito to celebrate a remote Christmas? Let us know \u003ca href=\"https://twitter.com/vitocommunity\"\u003eon Twitter\u003c/a\u003e!\u003cbr\u003e\u003c/p\u003e\n","date_published":"2020-11-24T12:00:23Z"},{"id":"https://diva.pub/posts/prepare-your-presenters-to-give-their-best-performances-at-online-events","title":"Prepare Your Presenters to Give Their Best Performances at Online Events","content_html":"\n\u003cp\u003eThere’s no one way to host an event, whether that be in-person or in cyberspace. As such, there’s no one way to deliver a talk anymore, especially if it’s geared towards a virtual audience. Thankfully, we’ve had some time now to learn about the options that are out there. \u003c/p\u003e\n\n\n\n\u003cp\u003eAs we began work on \u003ca rel=\"noreferrer noopener\" aria-label=\"Vito (opens in a new tab)\" href=\"https://vi.to/home\" target=\"_blank\"\u003eVito\u003c/a\u003e in March, we started our own \u003ca rel=\"noreferrer noopener\" aria-label=\"series of online events (opens in a new tab)\" href=\"https://vi.to/hubs/admission-online\" target=\"_blank\"\u003eseries of online events\u003c/a\u003e and, as part of that, we’ve since worked with a host of different presenters with different styles, opinions, experience, and backgrounds.\u0026nbsp;\u003c/p\u003e\n\n\n\n\u003cp\u003eWe quickly learned that presenters are treading in uncharted waters when it comes to what organisers want, the creative freedom they have, and what’s expected of them ahead of virtual events. And all of that can make them less empowered to do their jobs as best they can if we as organisers don’t give them the information they need.\u0026nbsp;\u003c/p\u003e\n\n\n\n\u003cp\u003eAs such, I wanted to use this post to share some questions we’ve received from our guests and some additional pieces of useful information that can hopefully help other organisers understand what sort of communication they should be prioritising for their guest speakers and presenters.\u0026nbsp;\u003c/p\u003e\n\n\n\n\u003ch2\u003eOver-Explain the Event Format\u003c/h2\u003e\n\n\n\n\u003cp\u003ePublic speaking is a notoriously nerve-wracking experience. While the pressure of an in-person crowd has been taken out of the equation, rest assured that your presenters will be intimately aware that they’re still performing for discerning viewers.\u0026nbsp;\u003c/p\u003e\n\n\n\n\u003cp\u003eSome of the questions that race through a speaker’s head are still very much so relevant in a virtual-first world.\u0026nbsp;\u003c/p\u003e\n\n\n\n\u003cp\u003eWhen it comes to your event format, here’s a sample of what they’ll likely concern themselves with:\u0026nbsp;\u003c/p\u003e\n\n\n\n\u003cul\u003e\u003cli\u003eWho will they be speaking ahead of in the schedule?\u0026nbsp;\u003c/li\u003e\u003cli\u003eWho will they be speaking after? and\u003c/li\u003e\u003cli\u003eWhat are the other presenters going to be producing?\u003c/li\u003e\u003c/ul\u003e\n\n\n\n\u003cp\u003eThese are just some of the things that most speakers are eager to know about. Knowing the flow of the talks enables your speakers to refine their topic and avoid any overlap. This will benefit both your audience and your presenters to enjoy themselves and make unique points related to the theme of your event.\u0026nbsp;\u003c/p\u003e\n\n\n\n\u003cp\u003eEven if you don’t have the full talks available from the other speakers on your roster, you can still give some insight by sharing proposed titles. Essentially any information you have, whether it be a little or a lot, is likely to benefit your presenters more the earlier you can give it to them rather then leaving them hanging until you have the full picture. \u003c/p\u003e\n\n\n\n\u003ch2\u003eThink of Your Online Platform As Your New Venue\u003c/h2\u003e\n\n\n\n\u003cp\u003eThere’s something calmingly familiar about walking into a venue. Of course, organisers permeate these spaces with their own creative flair ahead of every show, but there’s a rhythm to how the proceedings go in general.\u0026nbsp;\u003c/p\u003e\n\n\n\n\u003cp\u003eNow that our industry has made the move to virtual events, it can be jarring to lose that, especially for speakers. While it may not seem like it at first, whatever platform you choose to host your online event on, that becomes your de facto venue. And with that choice will come questions from the folks on your line-up.\u0026nbsp;\u003c/p\u003e\n\n\n\n\u003cp\u003eHere are some to consider ahead of time:\u0026nbsp;\u003c/p\u003e\n\n\n\n\u003cul\u003e\u003cli\u003eHow will the speakers’ details be presented and showcased?\u0026nbsp;\u003c/li\u003e\u003cli\u003eWhat info do you need about your speakers? Do you just need a bio and a headshot or does your platform call for more?\u003c/li\u003e\u003cli\u003eWill there be an option to share links to their work?\u003c/li\u003e\u003cli\u003eHow will they receive questions and will they have time to answer them?\u0026nbsp;\u003c/li\u003e\u003c/ul\u003e\n\n\n\n\u003cp\u003eIt may be helpful to also give them a quick tour of what your platform looks like so that they can fully understand what the audience will be enjoying. \u003c/p\u003e\n\n\n\n\u003cp\u003eWith regards to our own platform for virtual events, \u003ca rel=\"noreferrer noopener\" aria-label=\"Vito (opens in a new tab)\" href=\"https://vi.to/home\" target=\"_blank\"\u003eVito\u003c/a\u003e, we’ve opted to allow audiences to see some content from speakers before and after live shows, as well as during them, of course:\u0026nbsp;\u003c/p\u003e\n\n\n\n\u003cfigure class=\"wp-block-image\"\u003e\u003cimg src=\"https://lh6.googleusercontent.com/7aHEkFboxTTx3hVQ-cedyK-hIbCsF8CV1RRuymXIBLsw3DctqIB7fGnVo5eyoFRMANUMdBn9t0vrQG9sTVQKsLkaKIgT1quZN3TuWIZ8Cfb65LwKbUOjoq4k6dYc0fbLPeRkaIh1\" alt=\"\"/\u003e\u003cfigcaption\u003eImage Description: A Vito hub showcasing previous episodes in the left column, pages in the middle column including discussion tabs and details about \u0026#8220;This week\u0026#8217;s show\u0026#8221;, and a welcome message in the third column on the right.\u003c/figcaption\u003e\u003c/figure\u003e\n\n\n\n\u003cp\u003eAllowing a presenter to familiarise themselves with these ins-and-outs can help them conceptualise what their work will look like to the audience and how they can best optimise what they’ll be presenting.\u0026nbsp;\u003c/p\u003e\n\n\n\n\u003ch2\u003eIntroduce Your New Team\u003c/h2\u003e\n\n\n\n\u003cp\u003eBy this I don’t mean that you need to introduce every stakeholder involved in the event to your presenter. Rather, it’s helpful to outline the specific people that your guest will be working with while preparing for the event.\u0026nbsp;\u003c/p\u003e\n\n\n\n\u003cp\u003eIn our case:\u0026nbsp;\u003c/p\u003e\n\n\n\n\u003cul\u003e\u003cli\u003eOne or more members of our team will act as our MC and/or interview the guests and run the show from a technical standpoint,\u0026nbsp;\u003c/li\u003e\u003cli\u003eOne or more will work on orchestrating the event from a conceptual and admin point of view,\u0026nbsp;\u003c/li\u003e\u003cli\u003eAnd we’ll also work with an editor who will polish the presentations into their final products.\u0026nbsp;\u003c/li\u003e\u003c/ul\u003e\n\n\n\n\u003cp\u003eIt’s important to give your presenter access to each of these individuals for different reasons. \u003c/p\u003e\n\n\n\n\u003cp\u003eFirstly, this set-up is different to what they may be accustomed to with live events where they’ll only be dealing with one or two people. It’s important to set expectations in this sense from the get-go.\u003c/p\u003e\n\n\n\n\u003cp\u003eSecondly, it speeds up helping presenters with questions that specific people will be able to answer while others won’t.\u0026nbsp;\u003c/p\u003e\n\n\n\n\u003cp\u003eAnd thirdly, in the case of the editor for example, there may be new functions in your team that won’t be familiar to your speakers at all due to the change from in-person to virtual. \u003c/p\u003e\n\n\n\n\u003cp\u003eIt’s important in those situations to make the process as smooth and straightforward as possible to avoid placing any additional stress or uncertainty on your guests.\u0026nbsp;\u003c/p\u003e\n\n\n\n\u003ch2\u003eGive Specific Timings\u003c/h2\u003e\n\n\n\n\u003cp\u003eFor in-person presentations, your deadline is straightforward: you have time to prepare right up until your slot in the programming. And, many of us (read: the person writing this post) will finish the final version the night before they’re due to present.\u0026nbsp;\u003c/p\u003e\n\n\n\n\u003cp\u003eWith presentations having moved to online platforms, a speaker’s prep time is unclear until the producers and organisers make it explicit.\u0026nbsp;\u003c/p\u003e\n\n\n\n\u003cp\u003eIt\u0026#8217;s important, therefore, to calculate your editing, review and promotion lead-in times as early as possible and, from there, you can figure out when you want to have your presenter’s video file on your hands at the latest, and share that information with them.\u0026nbsp;\u003c/p\u003e\n\n\n\n\u003cp\u003eFor example, if your team needs two days of editing time, plus a day to send the edits for sign-off to the speaker, and you need at least a week to promote their talk using teaser snippets from it, you’ll need their video file at least eight working days before the event.\u0026nbsp;\u003c/p\u003e\n\n\n\n\u003cp\u003eFor the sake of transparency, it can also be helpful to explain why you need their video ahead of time to reassure them and ease the pressure that comes with an earlier deadline than they may have expected.\u0026nbsp;\u003c/p\u003e\n\n\n\n\u003ch2\u003eDiscuss Their Presentation Format in Detail\u003c/h2\u003e\n\n\n\n\u003cp\u003eOne question that’s been cause for both a lot of head scratching and a lot of creativity when it comes to online presentations is this: Do you, as an event organiser, even \u003cem\u003ewant\u003c/em\u003e a “talk” delivered by your presenters?\u0026nbsp;\u003c/p\u003e\n\n\n\n\u003cp\u003eYou might be tempted to jump in with an “Obviously, yes” here, but let me explain.\u0026nbsp;\u003c/p\u003e\n\n\n\n\u003cp\u003eAs you will have noticed, there’s a big difference between standing on a stage and speaking with the assistance of a PowerPoint presentation, and standing out online.\u0026nbsp;\u003c/p\u003e\n\n\n\n\u003cp\u003eAmidst \u003ca rel=\"noreferrer noopener\" aria-label=\"our events (opens in a new tab)\" href=\"https://vi.to/hubs/admission-online\" target=\"_blank\"\u003eour own events\u003c/a\u003e, we’ve had the pleasure of seeing our presenters produce everything from a deliberately badly edited video, to a multi-scene play-by-play of scrapping an event amid a pandemic that ended with a dance party, to a fireside chat with a storybook.\u0026nbsp;\u003c/p\u003e\n\n\n\n\u003cp\u003eThese examples helped us learn that not everyone wants to simply give a straight-forward address to the camera with some slides alongside them. \u003c/p\u003e\n\n\n\n\u003cp\u003eThough that of course has its time and place and can be very engaging as a live-stream in and of itself, many presenters will prefer to go a different route. That might mean using many different shots, clips, references, images, and more to make their segment special and more engaging. \u003c/p\u003e\n\n\n\n\u003cp\u003eIt\u0026#8217;s important therefore to discuss the ideas that your speaker wants to bring to the table and to involve the people on your team who\u0026#8217;ll be producing and editing the video. \u003c/p\u003e\n\n\n\n\u003cp\u003eIt’s tempting to give presenters a green light and to tell them to do whatever they want, but that’s a lot like asking them to record a scene without a script. \u003c/p\u003e\n\n\n\n\u003cp\u003eAs an organiser it\u0026#8217;s now your responsibility to clearly communicate what\u0026#8217;s possible with your lead in time, and available editing resources. \u003c/p\u003e\n\n\n\n\u003cp\u003eHowever, you also have the privilege of sharing examples with speakers when it comes to what your audiences have responded best to. Those previous videos can then act both as inspiration for your speakers and give them a tangible idea of what you would like to see from them. \u003c/p\u003e\n\n\n\n\u003cp\u003eFrom a practical point of view, here are some basic questions to answer when first engaging with your presenters about the format their talk is going to take:\u0026nbsp;\u003c/p\u003e\n\n\n\n\u003cul\u003e\u003cli\u003eWill there be an editor?\u0026nbsp;\u003cul\u003e\u003cli\u003eHow involved will they be?\u0026nbsp;\u003c/li\u003e\u003cli\u003eHow much time will the speaker get with them?\u0026nbsp;\u003c/li\u003e\u003cli\u003eHow much direction do they need?\u0026nbsp;\u003c/li\u003e\u003c/ul\u003e\u003c/li\u003e\u003cli\u003eDo you, the organiser, want the unedited version of the presentation too?\u0026nbsp;\u003cul\u003e\u003cli\u003eIs light self-editing okay?\u0026nbsp;\u003c/li\u003e\u003cli\u003eWhat orientation is best?\u003c/li\u003e\u003cli\u003eDo you need timestamps about where to insert additional clips? \u003c/li\u003e\u003cli\u003eDo you have any stock footage available or does the presenter have to provide all images and sounds? \u003c/li\u003e\u003c/ul\u003e\u003c/li\u003e\u003cli\u003eWhat standards have to be met in terms of lighting, audio and visual elements? \u003cul\u003e\u003cli\u003eDo you have any \u003ca rel=\"noreferrer noopener\" aria-label=\"tips (opens in a new tab)\" href=\"https://blog.tito.io/posts/creating-next-level-video-content-at-home/\" target=\"_blank\"\u003etips\u003c/a\u003e you can share on the same? \u003c/li\u003e\u003c/ul\u003e\u003c/li\u003e\u003c/ul\u003e\n\n\n\n\u003cp\u003eI won\u0026#8217;t pretend that there is any one way to ensure that the finished product is exactly what you and your presenters envisaged, but in our experience this has at least helped to steer speakers in the right direction.\u003c/p\u003e\n\n\n\n\u003cp\u003eEven if they\u0026#8217;re not as experienced with creating videos as they are with getting up on stage, the key takeaway here is to help speakers understand what works and to help them familiarise themselves with the supports that you have available to help them.\u003c/p\u003e\n\n\n\n\u003ch2\u003eDon\u0026#8217;t Skimp on the Fundamentals\u003c/h2\u003e\n\n\n\n\u003cp\u003eIt\u0026#8217;s important to remember that a lot of the standard questions that you\u0026#8217;ll have received from speakers ahead of in-person talks will also apply for all of the above, so don\u0026#8217;t ignore the basics. \u003c/p\u003e\n\n\n\n\u003cp\u003eIt\u0026#8217;s also important to cover common ground like: \u003c/p\u003e\n\n\n\n\u003cul\u003e\u003cli\u003eHow long should the talk be? \u003c/li\u003e\u003cli\u003eWho\u0026#8217;ll be in the audience? What are they interested in? \u003c/li\u003e\u003cli\u003eWhat area of expertise did you reach out to the speaker about that you want them to present on? \u003c/li\u003e\u003c/ul\u003e\n\n\n\n\u003cp\u003eHopefully that gives you some insight into the kinds of questions we’ve been getting and the best answers we can give. \u003c/p\u003e\n\n\n\n\u003cp\u003eWe wanted to share this post to provide a heads up about some considerations you may not have thought of, but if you’ve experienced any other changes that have helped your speakers, we’d love to hear from you on \u003ca rel=\"noreferrer noopener\" aria-label=\"Twitter (opens in a new tab)\" href=\"https://twitter.com/vitocommunity\" target=\"_blank\"\u003eTwitter\u003c/a\u003e.\u0026nbsp;\u003c/p\u003e\n","date_published":"2020-09-09T12:41:56Z"},{"id":"https://diva.pub/posts/live-streaming-for-online-events","title":"Get Started with Live-Streaming for Online Events","content_html":"\n\u003cp\u003eJust as there are plenty of different ways to \u003ca rel=\"noreferrer noopener\" aria-label=\"record video from the comfort of your home (opens in a new tab)\" href=\"https://blog.tito.io/posts/creating-next-level-video-content-at-home/\" target=\"_blank\"\u003erecord video from the comfort of your home\u003c/a\u003e, so too are there plenty of ways to get started with live-streaming.\u003c/p\u003e\n\n\n\n\u003cp\u003eHowever, while most of us are comfortable enough using our phones and laptops to communicate over video, finding your way with live-streaming for online events can seem a lot more daunting. In fact, \u003ca rel=\"noreferrer noopener\" aria-label=\"research by EventMB (opens in a new tab)\" href=\"https://www.eventmanagerblog.com/attendee-engagement-virtual-events\" target=\"_blank\"\u003eresearch by EventMB\u003c/a\u003e shows that the biggest challenge for 21% of online event organisers is a lack of tech knowledge.\u003c/p\u003e\n\n\n\n\u003cp\u003eTo help bring that number down, today we wanted to explain the basic elements of how to get a live stream going. Hopefully this post will help you get to grips with the steps it takes to create a live show online and to demystify what’s actually a pretty straightforward process once you get started.\u003c/p\u003e\n\n\n\n\u003cp\u003eThe elements you need to get started with live-streaming are these:\u003c/p\u003e\n\n\n\n\u003col\u003e\u003cli\u003eHardware\u003c/li\u003e\u003cli\u003eSomewhere to show your stream to your viewers\u003c/li\u003e\u003cli\u003eA production tool that can encode video\u003c/li\u003e\u003cli\u003ePotentially: Stream keys\u003c/li\u003e\u003cli\u003eOptional: Skype or another video conferencing platform, if you’d like to involve remote guests.\u003c/li\u003e\u003c/ol\u003e\n\n\n\n\u003ch2\u003eHardware\u003c/h2\u003e\n\n\n\n\u003cp\u003e“Hardware” can feel like a foreign realm, if you don’t know where to start. We’ve written about \u003ca rel=\"noreferrer noopener\" aria-label=\"producing home-made video (opens in a new tab)\" href=\"https://blog.tito.io/posts/creating-next-level-video-content-at-home/\" target=\"_blank\"\u003eproducing home-made video\u003c/a\u003e in detail before if you want to dive into the subject, but all you really need to get started with live streaming at home is:\u003c/p\u003e\n\n\n\n\u003cul\u003e\u003cli\u003eA computer\u003c/li\u003e\u003c/ul\u003e\n\n\n\n\u003cp\u003eYep, you read that exhaustive list right. \u003c/p\u003e\n\n\n\n\u003cp\u003eWhile you can keep upgrading your microphone and camera, realistically you can start testing the live-streaming waters with just the machine you\u0026#8217;re reading this on. (Unless you\u0026#8217;re on the move, in which case 👋.)\u003c/p\u003e\n\n\n\n\u003cp\u003eYou just need \u003cem\u003ea\u003c/em\u003e camera and \u003cem\u003ea \u003c/em\u003emicrophone and \u003cem\u003ea \u003c/em\u003ecomputer to put it all together with the steps that follow.\u003c/p\u003e\n\n\n\n\u003ch2\u003eSomewhere to show your stream to your viewers\u003c/h2\u003e\n\n\n\n\u003cp\u003eFor the sake of this post, we\u0026#8217;ll be using our own online event platform, \u003ca rel=\"noreferrer noopener\" aria-label=\"Vito (opens in a new tab)\" href=\"https://vi.to\" target=\"_blank\"\u003eVito\u003c/a\u003e, as an example, but you can apply all of the principles here to a multitude of platforms. \u003c/p\u003e\n\n\n\n\u003cp\u003eIn this section, we\u0026#8217;re simply referring to the the final platform where your audience will watch your content. \u003c/p\u003e\n\n\n\n\u003cfigure class=\"wp-block-image\"\u003e\u003cimg src=\"https://blog-assets.tito.io/wp-content/uploads/2020/07/24155634/Snip20200724_22-1024x618.png\" alt=\"\" class=\"wp-image-2913\" srcset=\"https://blog-assets.tito.io/wp-content/uploads/2020/07/24155634/Snip20200724_22-1024x618.png 1024w, https://blog-assets.tito.io/wp-content/uploads/2020/07/24155634/Snip20200724_22-300x181.png 300w, https://blog-assets.tito.io/wp-content/uploads/2020/07/24155634/Snip20200724_22-768x463.png 768w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" /\u003e\u003cfigcaption\u003eImage Description: A Vito hub showing three columns: Left \u0026#8211; a live video of Kristen Bryant presenting about video marketing, Middle \u0026#8211; a menu column, Right \u0026#8211; a chat area\u003c/figcaption\u003e\u003c/figure\u003e\n\n\n\n\u003ch2\u003eA production tool that can encode video\u003c/h2\u003e\n\n\n\n\u003cp\u003eIf you\u0026#8217;re new to streaming, please don\u0026#8217;t be scared away if you don\u0026#8217;t know what video encoding is. In simplest terms, a video encoder is something that translates the code of a video file into language that can be understood by a live-streaming service. \u003c/p\u003e\n\n\n\n\u003cp\u003eThere\u0026#8217;s plenty more detail we could go into about the ins and outs of how that works, but since this is an intro, we\u0026#8217;ll leave you with these links to investigate in your own time: \u003c/p\u003e\n\n\n\n\u003cul\u003e\u003cli\u003e\u003ca href=\"https://www.boxcast.com/blog/encoding-decoding-and-transcoding-how-your-live-stream-reaches-your-viewers\"\u003ehttps://www.boxcast.com/blog/encoding-decoding-and-transcoding-how-your-live-stream-reaches-your-viewers\u003c/a\u003e\u003c/li\u003e\u003cli\u003e\u003ca href=\"https://www.cloudflare.com/learning/video/live-stream-encoding/#:~:text=Stream%20Encoding%20Work%3F-,%7C%20Video%20Encoding,are%20making%20live%20streaming%20faster.\"\u003ehttps://www.cloudflare.com/learning/video/live-stream-encoding/\u003c/a\u003e\u003c/li\u003e\u003c/ul\u003e\n\n\n\n\u003cp\u003eAt Vito, we\u0026#8217;ve used four options for this and are experimenting with some other options which we\u0026#8217;ve \u003ca href=\"https://blog.tito.io/posts/adventures-in-livestreaming-an-app-comparison/\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\"previously written about (opens in a new tab)\"\u003epreviously written about\u003c/a\u003e. The two I have most experience with are \u003ca rel=\"noreferrer noopener\" aria-label=\"Ecamm Live (opens in a new tab)\" href=\"https://www.ecamm.com/mac/ecammlive/\" target=\"_blank\"\u003eEcamm Live\u003c/a\u003e for Mac users and \u003ca rel=\"noreferrer noopener\" aria-label=\"OBS Studio (opens in a new tab)\" href=\"https://obsproject.com/\" target=\"_blank\"\u003eOBS Studio\u003c/a\u003e for Mac, Windows and Linux users. \u003c/p\u003e\n\n\n\n\u003cp\u003eUsing either of these systems, you can produce live-streaming for online events, or pre-record video and the system will encode the video for you, ready to share on the platform you\u0026#8217;re hosting your video on. The only other step you need is to connect this system with that hosting platform. And for that, you\u0026#8217;ll need\u0026#8230;\u003c/p\u003e\n\n\n\n\u003ch2\u003eA stream key (depending on your streaming platform)\u003c/h2\u003e\n\n\n\n\u003cp\u003eSome streaming platforms have build-in integrations with some video hosting platforms. However, for a system that isn\u0026#8217;t natively set up to work with your hosting platform, you may need to generate something called a stream key.\u003c/p\u003e\n\n\n\n\u003cfigure class=\"wp-block-image\"\u003e\u003cimg src=\"https://blog-assets.tito.io/wp-content/uploads/2020/07/24155419/image-1024x128.png\" alt=\"A sample stream key for live-streaming for online events\" class=\"wp-image-2910\" srcset=\"https://blog-assets.tito.io/wp-content/uploads/2020/07/24155419/image-1024x128.png 1024w, https://blog-assets.tito.io/wp-content/uploads/2020/07/24155419/image-300x38.png 300w, https://blog-assets.tito.io/wp-content/uploads/2020/07/24155419/image-768x96.png 768w, https://blog-assets.tito.io/wp-content/uploads/2020/07/24155419/image.png 1568w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" /\u003e\u003cfigcaption\u003eImage description: A screengrab of an example Stream key from the Vito interface back-end\u003c/figcaption\u003e\u003c/figure\u003e\n\n\n\n\u003cp\u003eA stream key is a string of characters that helps the hosting platform you\u0026#8217;re using locate the correct file in your streaming platform. In Vito, we use a service called Mux to generate this. As a Vito user, an individual need simply click into the Livestream area of the system and they\u0026#8217;ll find the key right there. \u003c/p\u003e\n\n\n\n\u003ch2\u003eStep-by-Step\u003c/h2\u003e\n\n\n\n\u003cp\u003eFrom there, you have everything you need to get started with live-streaming for online events and, broadly speaking these are the steps you need to take to get your live-stream up and running: \u003c/p\u003e\n\n\n\n\u003col\u003e\u003cli\u003eSet up your recording equipment. (This is where the aforementioned computer comes in handy!)\u003c/li\u003e\u003cli\u003eGenerate any stream keys you need\u003c/li\u003e\u003cli\u003eAdd the stream key to your production software\u003c/li\u003e\u003cli\u003eRecord the stream in that software\u003c/li\u003e\u003cli\u003eEt voila!\u003c/li\u003e\u003c/ol\u003e\n\n\n\n\u003ch2\u003eOptional: Skype (or another video conferencing platform), if you want to involve your speakers\u003c/h2\u003e\n\n\n\n\u003cp\u003eThis is where things get fancy. \u003c/p\u003e\n\n\n\n\u003cp\u003eIf you\u0026#8217;d like to host a live-stream with two or more participants in different locations, you\u0026#8217;ll need to involve a system that allows you to video call them.\u003c/p\u003e\n\n\n\n\u003cp\u003eFor the purposes of this example, we\u0026#8217;ll look at Skype.  \u003c/p\u003e\n\n\n\n\u003cp\u003eWithin Skype, there are options pertaining to something called NDI\u003csup\u003e®\u003c/sup\u003e. NDI\u003csup\u003e®\u003c/sup\u003e is a proprietary protocol that allows video compatible devices to communicate with each other over a network. In layman\u0026#8217;s terms, in the context of Skype, it\u0026#8217;s a setting that allows two or more devices to share content to a live-stream. \u003c/p\u003e\n\n\n\n\u003cp\u003eAgain, this is something that can get complicated, and which can vary based on the different software you\u0026#8217;re using for the live-stream, but in the spirit of introduction, here are some useful resources for understanding how it works: \u003c/p\u003e\n\n\n\n\u003cul\u003e\u003cli\u003e\u003ca href=\"https://support.skype.com/en/faq/fa34853/what-is-skype-for-content-creators\"\u003ehttps://support.skype.com/en/faq/fa34853/what-is-skype-for-content-creators\u003c/a\u003e\u003c/li\u003e\u003cli\u003e\u003ca href=\"https://www.newtek.com/blog/tips/using-ndi-in-skype/\"\u003ehttps://www.newtek.com/blog/tips/using-ndi-in-skype/\u003c/a\u003e\u003c/li\u003e\u003c/ul\u003e\n\n\n\n\u003cp\u003eIf you\u0026#8217;re interested in exploring Vito\u0026#8217;s live-stream capabilities, you can check out \u003ca rel=\"noreferrer noopener\" aria-label=\"our website (opens in a new tab)\" href=\"https://vi.to/home\" target=\"_blank\"\u003eour website\u003c/a\u003e for further details and to request information about the specific set up for our recommended live-streaming tools. \u003c/p\u003e\n\n\n\n\u003cp\u003eOtherwise, we hope you enjoy exploring and creating with live video, and wish you the best of luck!\u003c/p\u003e\n\n\n\n\u003cfigure class=\"wp-block-image\"\u003e\u003ca href=\"https://vi.to/hubs/vito\"\u003e\u003cimg src=\"https://blog-assets.tito.io/wp-content/uploads/2020/08/28142318/Vito-on-Vito-CTA-1024x512.png\" alt=\"\" class=\"wp-image-3012\" srcset=\"https://blog-assets.tito.io/wp-content/uploads/2020/08/28142318/Vito-on-Vito-CTA-1024x512.png 1024w, https://blog-assets.tito.io/wp-content/uploads/2020/08/28142318/Vito-on-Vito-CTA-300x150.png 300w, https://blog-assets.tito.io/wp-content/uploads/2020/08/28142318/Vito-on-Vito-CTA-768x384.png 768w, https://blog-assets.tito.io/wp-content/uploads/2020/08/28142318/Vito-on-Vito-CTA.png 1600w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" /\u003e\u003c/a\u003e\u003c/figure\u003e\n","date_published":"2020-09-02T14:24:50Z"},{"id":"https://diva.pub/posts/virtual-event-engagement-6-steps-to-help-nurture-your-community-online","title":"Virtual Event Engagement: 6 Steps to Help Nurture Your Community Online","content_html":"\n\u003cp\u003eEarlier this year we were joined by three community experts for one of our own virtual events, Admission Online. \u003c/p\u003e\n\n\n\n\u003cp\u003eThey shared their personal stories of building communities and enabling others to do the same. As such, we wanted to put together what we learned from them about virtual event engagement to help your community thrive, even if the current situation means they can\u0026#8217;t meet in person. \u003c/p\u003e\n\n\n\n\u003ch2\u003e1. Know your definition of \u0026#8220;community\u0026#8221;\u003c/h2\u003e\n\n\n\n\u003cp\u003e\u003ca href=\"https://twitter.com/rosiesherry\"\u003eRosie Sherry\u003c/a\u003e has been building communities for 15 years. At the moment, she\u0026#8217;s leading the community over at \u003ca href=\"https://www.indiehackers.com/\"\u003eIndie Hackers\u003c/a\u003e and previously founded \u003ca href=\"https://www.ministryoftesting.com/\"\u003eMinistry of Testing\u003c/a\u003e. You could say community is her thing.\u0026nbsp;\u003c/p\u003e\n\n\n\n\u003cfigure class=\"wp-block-image\"\u003e\u003cimg src=\"https://miro.medium.com/max/1585/1*9XMQZAbYRcX0iq7AQpJ1FQ.png\" alt=\"Image for post\"/\u003e\u003c/figure\u003e\n\n\n\n\u003cp\u003eWhen considering what defines a community, Rosie said, “For me, a community is bringing together people who have something in common.” \u003c/p\u003e\n\n\n\n\u003cp\u003eShe added, “For me, it’s just about people who care about something and want to gather around that particular thing. I don’t think it needs to be anything more than that.”\u0026nbsp;\u003c/p\u003e\n\n\n\n\u003cp\u003eCommunities can be anything from a basketball team to a global network of professionals. \u003c/p\u003e\n\n\n\n\u003cp\u003eThis might seem obvious at first, but if you\u0026#8217;re someone who\u0026#8217;s working to nurture a community, you should start my establishing a clear vision of what the group you\u0026#8217;re working with is passionate about, and why. \u003c/p\u003e\n\n\n\n\u003ch2\u003e2. Collaborate to establish what your community wants to achieve\u003c/h2\u003e\n\n\n\n\u003cp\u003eRosie also highlighted the importance of knowing where you want to go with your community: \u003c/p\u003e\n\n\n\n\u003cblockquote class=\"wp-block-quote\"\u003e\u003cp\u003e“The vision (of the community) is the most important thing. Where the people see it going, and what the goals are.”\u003c/p\u003e\u003ccite\u003eRosie Sherry\u003c/cite\u003e\u003c/blockquote\u003e\n\n\n\n\u003cp\u003eSharing from her own experience, she gave us this example: “There was a vision with Ministry of Testing. We wanted to change something. We were there to change something in a positive way. And that’s what keeps pulling people in. We were bored, and didn’t believe in what was out there and how things were being done.”\u003c/p\u003e\n\n\n\n\u003cp\u003eRosie also mentioned that there may not be any particular goals, and that\u0026#8217;s okay. However, if there is a broader aim that your community wants to work towards, it\u0026#8217;s important to identify what that is with your members and classify how you want to work towards that goal as a group. \u003c/p\u003e\n\n\n\n\u003cp\u003eThis step will help keep your community excited and encouraged to continue interacting with the virtual events and activities you\u0026#8217;re planning. \u003c/p\u003e\n\n\n\n\u003ch2\u003e3. Accept your virtual audience\u0026#8217;s restrictions, and accommodate them\u003c/h2\u003e\n\n\n\n\u003cp\u003e“What does it mean to do a digital-first experience? First, you cannot think that you can take your in-person conference and translate it directly into a virtual event.” \u003c/p\u003e\n\n\n\n\u003cp\u003eThis is what \u003ca href=\"https://twitter.com/janaboruta\"\u003eJana Boruta\u003c/a\u003e had to say. \u003c/p\u003e\n\n\n\n\u003cp\u003eJana is the director of global events and experiential marketing at \u003ca href=\"https://www.hashicorp.com/\"\u003eHashiCorp\u003c/a\u003e. During her presentation she shared how HashiCorp\u0026#8217;s carefully laid plans that were supposed to lead to continued growth through their events strategy were essentially thrown out the window when Coronavirus hit. \u003c/p\u003e\n\n\n\n\u003cp\u003eCalling the situation a \u0026#8220;trash fire\u0026#8221; she explained how reframing their processes for digital-first experiences gradually excited the team and lead them to \u0026#8220;see the light.\u0026#8221;\u003c/p\u003e\n\n\n\n\u003cp\u003eHer key takeaway from this adaptation was the need to understand that you can\u0026#8217;t just copy and paste your old ways of creating events for in-person audiences. Rather, they began strategising from the bottom up to pivot the value of their productions for their now-remote audiences. \u003c/p\u003e\n\n\n\n\u003cp\u003eBefore they could focus specifically on virtual event engagement, they thought about what the shape of their online offerings would look like as a bigger picture, and worked from there. Something all organisers should bear in mind when making the shift from stage to screen. \u003c/p\u003e\n\n\n\n\u003ch2\u003e4. Establish a realistic schedule for the \u0026#8220;new normal\u0026#8221;\u003c/h2\u003e\n\n\n\n\u003cp\u003eJana emphasised the importance of recognising that people\u0026#8217;s attention spans are different when they\u0026#8217;re at home: \u003c/p\u003e\n\n\n\n\u003cp\u003e“The first thing we were exploring was re-thinking the schedule and re-thinking the sessions. For example, I’m here, I hear my doorbell ringing — my cat’s hungry… I’m a bit distracted. You have to understand that people are distracted. You just don’t have their full attention.”\u003c/p\u003e\n\n\n\n\u003cp\u003eThey decided to experiment and re-frame their thinking around what sessions looked like and how they could optimise them for their audiences: \u003c/p\u003e\n\n\n\n\u003cp\u003e“We’re not doing a whole-day thing because it’s really hard to get someone to pay attention for 12 hours. What about if there were just two afternoons of four-hour sessions? It’s really hard to get people to focus for 50 minutes. What if those sessions were 20 minutes?”\u003c/p\u003e\n\n\n\n\u003cp\u003eGiven that everyone is under extra pressure nowadays, it\u0026#8217;s important to understand that value of everyone\u0026#8217;s time even more than before. By cutting down the amount of time individuals in your community need to commit, they\u0026#8217;re more likely to remain more engaged for the duration of your virtual events. \u003c/p\u003e\n\n\n\n\u003ch2\u003e5. Make community building less of an abstract theory\u003c/h2\u003e\n\n\n\n\u003cp\u003e\u003ca href=\"https://twitter.com/baileyelaine\"\u003eBailey Richardson\u003c/a\u003e is a partner at People \u0026amp; Company. She\u0026#8217;s literally co-written \u003ca href=\"https://gettogetherbook.com/\"\u003ethe book\u003c/a\u003e on community building. As the final presenter speaking to our Admission Online audience, she explained how to take the abstractness out of community building, and how that can help with the overall feeling of belonging for organisers and community members alike. \u003c/p\u003e\n\n\n\n\u003cp\u003eShe and her team have worked tirelessly on building a system for cultivating and bolstering communities. On the subject of community, she said this was the overarching element to keep in mind: \u003c/p\u003e\n\n\n\n\u003cblockquote class=\"wp-block-quote\"\u003e\u003cp\u003e\u0026#8220;Build a community \u003cem\u003ewith\u003c/em\u003e people, not \u003cem\u003efor\u003c/em\u003e them.\u0026#8221;\u003c/p\u003e\u003ccite\u003eBailey Richardson\u003c/cite\u003e\u003c/blockquote\u003e\n\n\n\n\u003cp\u003eOnce you\u0026#8217;re proceeding with that in mind, she breaks down three stages of community building, each containing three steps to practically help communities thrive: \u003c/p\u003e\n\n\n\n\u003col\u003e\u003cli\u003eSpark the flame\u003c/li\u003e\u003cli\u003eStoke the fire and\u003c/li\u003e\u003cli\u003ePass the torch\u003c/li\u003e\u003c/ol\u003e\n\n\n\n\u003cp\u003eIn the first stage, community managers and leaders are encouraged to follow these steps:\u003c/p\u003e\n\n\n\n\u003cul\u003e\u003cli\u003ePinpoint your people\u003c/li\u003e\u003cli\u003eDo something together\u003c/li\u003e\u003cli\u003eGet people talking\u003c/li\u003e\u003c/ul\u003e\n\n\n\n\u003cp\u003eIn the second:\u003c/p\u003e\n\n\n\n\u003cul\u003e\u003cli\u003eAttract new folks\u003c/li\u003e\u003cli\u003eCultivate your identity\u003c/li\u003e\u003cli\u003ePay attention to who keeps showing up\u003c/li\u003e\u003c/ul\u003e\n\n\n\n\u003cp\u003eFinally, in the third:\u003c/p\u003e\n\n\n\n\u003cul\u003e\u003cli\u003eCreate more leaders\u003c/li\u003e\u003cli\u003eSupercharge your leaders and\u003c/li\u003e\u003cli\u003eCelebrate together.\u003c/li\u003e\u003c/ul\u003e\n\n\n\n\u003cp\u003eBy creating a robust framework for your community, you build a repeatable process you can lean on when you don\u0026#8217;t know where to go next, or how to grow next. \u003c/p\u003e\n\n\n\n\u003cp\u003eYou\u0026#8217;ll notice that, at each stage of this roadmap, the focus is on keeping the people who form your community involved. It may seem challenging at first to apply the steps in an online-first world. However, by listening to these people and including what they would want to see in virtual offerings, you guarantee virtual event engagement and a committed community who will help to nurture future folks who want to get involved. \u003c/p\u003e\n\n\n\n\u003ch2\u003e6. Appreciate the benefits\u003c/h2\u003e\n\n\n\n\u003cp\u003eIt may feel like everything has been overhauled and that organisers have to work even harder than before. That is true, to a point, but there are some upsides that deserve to be acknowledged. \u003c/p\u003e\n\n\n\n\u003cp\u003e“These events now become accessible to all. People can now watch this from the comfort of their home.” \u003c/p\u003e\n\n\n\n\u003cp\u003eThis example was provided by Jana, who also emphasised that a lot of the time, many people simply can\u0026#8217;t afford the travel, ticket, and accommodation costs associated with in-person events. Not to mention those who can\u0026#8217;t attend due to a lack of adequate physical accessibility at venues. \u003c/p\u003e\n\n\n\n\u003cp\u003eThe added layer of inclusivity for these groups and more is certainly a reason to rejoice in the growth of virtual events, and that\u0026#8217;s been reflected in the numbers for HashiCorp:\u003c/p\u003e\n\n\n\n\u003cp\u003e“It’s March and we’ve surpassed our attendee goals for in-person (events) for the whole year.”\u003c/p\u003e\n\n\n\n\u003cp\u003eAnd while it\u0026#8217;d be remiss to say that everything in better than it was, it\u0026#8217;s reassuring to know there are some positives to take stock of, and a future to look to when things get overwhelming:\u003c/p\u003e\n\n\n\n\u003cblockquote class=\"wp-block-quote\"\u003e\u003cp\u003e“We just have to have faith that things are going to be better again. But it just won’t be the same, and I think that’s okay.”\u003c/p\u003e\u003ccite\u003eJana Boruta\u003c/cite\u003e\u003c/blockquote\u003e\n\n\n\n\u003cfigure class=\"wp-block-image\"\u003e\u003ca href=\"https://vi.to/hubs/admission-online\" target=\"_blank\" rel=\"noreferrer noopener\"\u003e\u003cimg src=\"https://blog-assets.tito.io/wp-content/uploads/2020/08/13163543/Admission-CTA-take-one-1024x512.png\" alt=\"\" class=\"wp-image-2987\" srcset=\"https://blog-assets.tito.io/wp-content/uploads/2020/08/13163543/Admission-CTA-take-one-1024x512.png 1024w, https://blog-assets.tito.io/wp-content/uploads/2020/08/13163543/Admission-CTA-take-one-300x150.png 300w, https://blog-assets.tito.io/wp-content/uploads/2020/08/13163543/Admission-CTA-take-one-768x384.png 768w, https://blog-assets.tito.io/wp-content/uploads/2020/08/13163543/Admission-CTA-take-one.png 1600w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" /\u003e\u003c/a\u003e\u003c/figure\u003e\n","date_published":"2020-08-19T13:43:16Z"},{"id":"https://diva.pub/posts/adventures-in-livestreaming-an-app-comparison","title":"Adventures in Livestreaming: An app comparison","content_html":"\n\u003cp\u003eBack in March we began working on a new platform called \u003ca href=\"https://vi.to/home\"\u003eVito\u003c/a\u003e, for hosting events and communities online. Each event or community gets its own hub.\u003c/p\u003e\n\n\n\n\u003cp\u003eAlongside a live-updating agenda, custom content pages, and a discussion thread, each Vito hub includes a media player where you can display pre-recorded videos and, of course, livestreams.\u003c/p\u003e\n\n\n\n\u003cp\u003eThe way it works is that Vito connects to a streaming provider, Mux, who provides us with an RTMP (real-time messaging protocol) URL, and a unique stream key specific to your hub.\u0026nbsp;\u003c/p\u003e\n\n\n\n\u003cp\u003eIf that sounds complicated, all you really need to know is that you can plug these details into pretty much any streaming tool, and the stream will play inside your Vito hub. Most of these tools work in almost the exact same way, as you can see from the following image (click to enlarge).\u003c/p\u003e\n\n\n\n\u003cfigure class=\"wp-block-image\"\u003e\u003ca href=\"https://blog-assets.tito.io/wp-content/uploads/2020/08/11215358/RTMP.png\" target=\"_blank\" rel=\"noreferrer noopener\"\u003e\u003cimg src=\"https://blog-assets.tito.io/wp-content/uploads/2020/08/11215358/RTMP-1024x804.png\" alt=\"A composite image of the RTMP settings form in four different livestreaming tools, showing that they're all very similar.\" class=\"wp-image-2959\" srcset=\"https://blog-assets.tito.io/wp-content/uploads/2020/08/11215358/RTMP-1024x804.png 1024w, https://blog-assets.tito.io/wp-content/uploads/2020/08/11215358/RTMP-300x236.png 300w, https://blog-assets.tito.io/wp-content/uploads/2020/08/11215358/RTMP-768x603.png 768w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" /\u003e\u003c/a\u003e\u003cfigcaption\u003eA composite image of the RTMP settings form in four different livestreaming tools, showing that they\u0026#8217;re all very similar.\u003c/figcaption\u003e\u003c/figure\u003e\n\n\n\n\u003cp\u003eIt’s easy enough except, until March of this year, I had never livestreamed anything in my life. And I think it’s fair to say the majority of us hadn’t!\u0026nbsp;\u003c/p\u003e\n\n\n\n\u003cp\u003eSo, over the last few months I’ve been playing around with some different tools and, while I’m still nowhere near being an expert, I thought I\u0026#8217;d share what I’ve learned so far in the hopes that it\u0026#8217;s useful to anyone starting out.\u003c/p\u003e\n\n\n\n\u003ch2\u003e\u003cstrong\u003eThe apps\u003c/strong\u003e\u003c/h2\u003e\n\n\n\n\u003cp\u003eThere are tons of options for running livestreams, so for the purposes of this post I’m only going to cover the ones I’ve tried so far: Ecamm Live, OBS Studio, Zoom and StreamYard.\u003c/p\u003e\n\n\n\n\u003cp\u003eI’ll share my personal experience of using each app (complete with video demos!), things I think are useful to know, and the scenarios in which I think each one might be most suitable.\u003c/p\u003e\n\n\n\n\u003ch3\u003e\u003cstrong\u003eEcamm Live\u003c/strong\u003e\u003c/h3\u003e\n\n\n\n\u003cp\u003eThis is what we’ve mostly been using to run our \u003ca href=\"https://vi.to/hubs/admission-online\"\u003eAdmission Online\u003c/a\u003e event series. (And when I say we, I mean our CEO Paul who has become something of a livestreaming pro these last few months!)\u003c/p\u003e\n\n\n\n\u003cp\u003eMy personal experience isn’t quite so extensive but I’ve had enough of a play around with it to learn the basics. Here’s a quick video demo of me using \u003ca href=\"https://www.ecamm.com/mac/ecammlive/\"\u003eEcamm Live\u003c/a\u003e:\u003c/p\u003e\n\n\n\n\u003cfigure class=\"wp-block-embed-youtube aligncenter wp-block-embed is-type-video is-provider-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"\u003e\u003cdiv class=\"wp-block-embed__wrapper\"\u003e\n\u003ciframe title=\"Ecamm Live + Vito\" width=\"500\" height=\"281\" src=\"https://www.youtube.com/embed/4RlUUj9B6bc?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; encrypted-media; gyroscope; picture-in-picture\" allowfullscreen\u003e\u003c/iframe\u003e\n\u003c/div\u003e\u003cfigcaption\u003eVideo of me demoing Ecamm Live and Vito\u003c/figcaption\u003e\u003c/figure\u003e\n\n\n\n\u003ch4\u003e\u003cstrong\u003eUseful to know\u003c/strong\u003e\u003c/h4\u003e\n\n\n\n\u003cul\u003e\u003cli\u003eEcamm Live is available for Mac only.\u003c/li\u003e\u003cli\u003eThere’s a 14 day free trial and after that it costs from $12-25 a month.\u003c/li\u003e\u003cli\u003eEcamm Live allows you to cue up pre-recorded videos and holding slides, and easily switch between different “scenes” (as shown in the video above).\u003c/li\u003e\u003cli\u003eIt has a native integration with Skype, for slick looking group calls.\u003c/li\u003e\u003c/ul\u003e\n\n\n\n\u003cp\u003eEcamm Live is a fully-featured tool, with options like picture in picture, overlays, built-in sound effects, zooming and panning, and more, so it’s a great choice for running a professional show.\u0026nbsp;\u003c/p\u003e\n\n\n\n\u003cp\u003eThe trade-off is that it’s quite a busy interface with a lot of options, so it could be a bit intimidating if you’re completely new to livestreaming. Luckily, they have plenty of solid \u003ca href=\"https://learn.ecamm.com/ecamm-live-manual/001-welcome/\"\u003edocumentation\u003c/a\u003e.\u003c/p\u003e\n\n\n\n\u003cp\u003eI’d say Ecamm Live is a great option for when you need to mix pre-recorded videos with a livestream (e.g. webcam or video call), are happy to spend money on a tool, and have a little time to experiment beforehand to learn the ropes. Or if you’re working with an AV technician anyway, chances are they’ll be familiar with this kind of setup already.\u003c/p\u003e\n\n\n\n\u003ch3\u003e\u003cstrong\u003eOBS Studio\u003c/strong\u003e\u003c/h3\u003e\n\n\n\n\u003cp\u003eIf you’re not a Mac user and/or you don’t have the budget to spend, \u003ca href=\"https://obsproject.com/\"\u003eOBS Studio\u003c/a\u003e is an alternative option to Ecamm Live with very similar functionality. We haven’t used it for any of our own events, but I’ve tested it out a little as you can see here:\u003c/p\u003e\n\n\n\n\u003cfigure class=\"wp-block-embed-youtube aligncenter wp-block-embed is-type-video is-provider-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"\u003e\u003cdiv class=\"wp-block-embed__wrapper\"\u003e\n\u003ciframe title=\"OBS Studio + Vito\" width=\"500\" height=\"281\" src=\"https://www.youtube.com/embed/NfLn8IFOCbw?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; encrypted-media; gyroscope; picture-in-picture\" allowfullscreen\u003e\u003c/iframe\u003e\n\u003c/div\u003e\u003cfigcaption\u003eVideo of me showing how OBS Studio works with Vito\u003c/figcaption\u003e\u003c/figure\u003e\n\n\n\n\u003ch4\u003e\u003cstrong\u003eUseful to know\u003c/strong\u003e\u003c/h4\u003e\n\n\n\n\u003cul\u003e\u003cli\u003eOBS Studio is available for Mac, Windows and Linux.\u003c/li\u003e\u003cli\u003eIt’s free and open source.\u003c/li\u003e\u003cli\u003eIt allows you to cue up pre-recorded videos and holding slides, and easily switch between different “scenes” (as shown in the video above).\u003c/li\u003e\u003c/ul\u003e\n\n\n\n\u003cp\u003eI personally found OBS Studio a little easier to use than Ecamm Live, despite perhaps not being as aesthetically pleasing. You can set up scenes, attach “sources” to each one (like videos, images, text etc.) and easily switch between them. Their extensive \u003ca href=\"https://obsproject.com/help\"\u003ehelp resources\u003c/a\u003e are a good starting point.\u003c/p\u003e\n\n\n\n\u003cp\u003eIf you’re running a mix of pre-recorded and live content, OBS Studio is another solid option. It might take a bit of getting used to if you’re brand new to streaming, so you may want to allow some time to play around beforehand.\u003c/p\u003e\n\n\n\n\u003ch3\u003e\u003cstrong\u003eZoom\u003c/strong\u003e\u003c/h3\u003e\n\n\n\n\u003cp\u003eWe’re likely all familiar with Zoom at this point so I’ll keep this section brief, but I did want to show you that it’s possible to stream a Zoom call directly to Vito, as I’ve done here:\u003c/p\u003e\n\n\n\n\u003cfigure class=\"wp-block-embed-youtube aligncenter wp-block-embed is-type-video is-provider-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"\u003e\u003cdiv class=\"wp-block-embed__wrapper\"\u003e\n\u003ciframe title=\"Zoom + Vito\" width=\"500\" height=\"281\" src=\"https://www.youtube.com/embed/wrfb51SoMSA?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; encrypted-media; gyroscope; picture-in-picture\" allowfullscreen\u003e\u003c/iframe\u003e\n\u003c/div\u003e\u003cfigcaption\u003eVideo of me showing how a Zoom call looks when streamed to Vito\u003c/figcaption\u003e\u003c/figure\u003e\n\n\n\n\u003ch4\u003e\u003cstrong\u003eUseful to know\u003c/strong\u003e\u003c/h4\u003e\n\n\n\n\u003cul\u003e\u003cli\u003eYou can stream a webinar or a meeting.\u003c/li\u003e\u003cli\u003eYou’ll need to enable Custom Live Streaming Service at Admin level in Zoom first (as explained in \u003ca href=\"https://support.zoom.us/hc/en-us/articles/115001777826-Live-Streaming-Meetings-or-Webinars-Using-a-Custom-Service\"\u003ethis article\u003c/a\u003e).\u003c/li\u003e\u003cli\u003eYou\u0026#8217;ll also need to have a Pro, Business, Education, or Enterprise account with Zoom. \u003c/li\u003e\u003c/ul\u003e\n\n\n\n\u003cp\u003eIf you’re familiar with Zoom already, and your event content mainly consists of webcam, video call or screen-sharing, then Zoom could be an easy option for you to get started quickly. Just bear in mind that it won’t allow you to run any pre-recorded video.\u003c/p\u003e\n\n\n\n\u003cp\u003eThere’s a Zoom watermark in the bottom right corner in my example video. There’s a \u003ca href=\"https://support.zoom.us/hc/en-us/articles/360000921326-Custom-live-streaming-watermark\"\u003ebeta option\u003c/a\u003e to replace this with your own watermark, but it will still say “Powered by Zoom” underneath.\u003c/p\u003e\n\n\n\n\u003ch3\u003e\u003cstrong\u003eStreamYard\u003c/strong\u003e\u003c/h3\u003e\n\n\n\n\u003cp\u003eLastly, we have StreamYard, a browser-based option for livestreaming. Here’s a quick look at some of the things you can do with it:\u003c/p\u003e\n\n\n\n\u003cfigure class=\"wp-block-embed-youtube aligncenter wp-block-embed is-type-video is-provider-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"\u003e\u003cdiv class=\"wp-block-embed__wrapper\"\u003e\n\u003ciframe title=\"StreamYard + Vito\" width=\"500\" height=\"281\" src=\"https://www.youtube.com/embed/BwbXkuhjqEk?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; encrypted-media; gyroscope; picture-in-picture\" allowfullscreen\u003e\u003c/iframe\u003e\n\u003c/div\u003e\u003cfigcaption\u003eVideo of me showing some of the features of StreamYard\u003c/figcaption\u003e\u003c/figure\u003e\n\n\n\n\u003ch4\u003e\u003cstrong\u003eUseful to know\u003c/strong\u003e\u003c/h4\u003e\n\n\n\n\u003cul\u003e\u003cli\u003eIt’s browser-based with nothing to download (so can be used on any computer).\u003c/li\u003e\u003cli\u003eIt has a free tier, but you’ll need a paid account ($25 monthly) to stream to Vito using the custom RTMP option.\u0026nbsp;\u003c/li\u003e\u003cli\u003eDoesn’t support pre-recorded videos.\u003c/li\u003e\u003c/ul\u003e\n\n\n\n\u003cp\u003eStreamYard is great if you’re brand new to streaming, because it’s really fun and lightweight to use. You can also easily share a link for people to join you on your stream without them needing to download anything.\u0026nbsp;\u003c/p\u003e\n\n\n\n\u003cp\u003eThe main downside of StreamYard is that it doesn’t support pre-recorded videos, so it’s really only an option if everything you’ll be streaming is truly live. But if you’re new to streaming and you’re looking for an option to run a panel or a group chat, StreamYard could be a good choice.\u003c/p\u003e\n\n\n\n\u003ch3\u003e\u003cstrong\u003eSummary\u003c/strong\u003e\u003c/h3\u003e\n\n\n\n\u003cp\u003eAs I mentioned previously, there are tons of livestreaming tools out there, and these are just a few of the options I’ve tried so far. If none of these are quite what you\u0026#8217;re looking for, don\u0026#8217;t feel disheartened. There\u0026#8217;s bound to be a solution out there for you.\u003c/p\u003e\n\n\n\n\u003cp\u003eIf you’d like to dive into more of the how-to, click on the card below to download our Livestreaming Playbook for more in-depth tutorials. Best of luck and happy streaming!\u003c/p\u003e\n\n\n\n\u003cfigure class=\"wp-block-image\"\u003e\u003ca href=\"https://docs.google.com/document/d/1dlU1ySZhaFAQaFVtsUCsYkljnNfwjUETaQ6xKk-dJPI/edit\" target=\"_blank\" rel=\"noreferrer noopener\"\u003e\u003cimg src=\"https://blog-assets.tito.io/wp-content/uploads/2020/08/12160020/Livestreaming-card1-1024x315.png\" alt=\"\" class=\"wp-image-2983\" srcset=\"https://blog-assets.tito.io/wp-content/uploads/2020/08/12160020/Livestreaming-card1-1024x315.png 1024w, https://blog-assets.tito.io/wp-content/uploads/2020/08/12160020/Livestreaming-card1-300x92.png 300w, https://blog-assets.tito.io/wp-content/uploads/2020/08/12160020/Livestreaming-card1-768x236.png 768w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" /\u003e\u003c/a\u003e\u003c/figure\u003e\n","date_published":"2020-08-14T11:44:35Z"},{"id":"https://diva.pub/posts/vito-design-principle-2-design-inclusively","title":"Vito Design Principle #2: Design inclusively","content_html":"\n\u003cp\u003eSince defining our \u003ca href=\"https://blog.tito.io/posts/defining-our-core-values/\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\" (opens in a new tab)\"\u003ecore values\u003c/a\u003e last year, we’ve been making continual efforts to ensure that they don’t simply become words on a marketing site, but that they underpin everything we do.\u003c/p\u003e\n\n\n\n\u003cp\u003eIn a previous post, I shared a bit about the \u003ca href=\"https://blog.tito.io/posts/vito-design-principle-safety-and-security/\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\" (opens in a new tab)\"\u003efirst\u003c/a\u003e of 10 Design Principles we developed to guide our work on \u003ca href=\"https://vi.to/home\"\u003eVito\u003c/a\u003e.\u003c/p\u003e\n\n\n\n\u003cp\u003eToday, I want to do the same for the second of these principles, which is to “design inclusively”.\u003c/p\u003e\n\n\n\n\u003ch2\u003e\u003cstrong\u003eWhat does this principle mean?\u003c/strong\u003e\u003c/h2\u003e\n\n\n\n\u003cp\u003eThis principle is one of several linked to our core value of \u003ca href=\"https://blog.tito.io/posts/the-value-of-integrity/\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\" (opens in a new tab)\"\u003eintegrity\u003c/a\u003e, which we define as \u003cstrong\u003ereducing harm downstream\u003c/strong\u003e. Designing inclusively means keeping different user needs at the forefront of our minds to minimise the risk of a poor user experience at best, and harm at worst.\u003c/p\u003e\n\n\n\n\u003cp\u003eThis means that we need to:\u003c/p\u003e\n\n\n\n\u003cul\u003e\u003cli\u003eBe aware of how power and privilege prevents participation in online spaces.\u003c/li\u003e\u003cli\u003eWork to subvert that by actively supporting accessibility and inclusivity.\u003c/li\u003e\u003c/ul\u003e\n\n\n\n\u003cp\u003eThe thing about designing inclusively is that it isn’t “niche”. Accessibility is usually discussed in relation to serving the needs of users with disabilities, and too often addressed as an afterthought. But trying to improve the usability of a product doesn’t just benefit people with disabilities (though this is of course an entirely worthy goal in itself).\u003c/p\u003e\n\n\n\n\u003cp\u003eWhat tends to spring to mind when we think of disability is a permanent disability, such as colour blindness. But as Dave Redfern points out in \u003ca href=\"https://www.iweb.co.uk/2016/10/inclusive-design-why-our-websites-should-more-accessible/\"\u003ethis post\u003c/a\u003e on Inclusive Web Design, we can be more nuanced in our understanding of the term. If we understand the definition of disability as something causing some degree of limitation, then we can recognise disability as being permanent, temporary or situational.\u003c/p\u003e\n\n\n\n\u003cp\u003eTo borrow an example from the aforementioned post, having an amputated arm would be a permanent disability, while a broken arm would be a temporary disability, and being a new parent holding a baby would be situational. In all these cases, the person in question has the use of just one of their arms. So solving the problem for one use case benefits all these users.\u003c/p\u003e\n\n\n\n\u003cp\u003eAnd there are even more inclusivity considerations to take into account when designing software, such as the user’s level of computer literacy, their access to hardware and the internet, their language, education, culture, and so on.\u003c/p\u003e\n\n\n\n\u003ch2\u003e\u003cstrong\u003eThis principle in practice\u003c/strong\u003e\u003c/h2\u003e\n\n\n\n\u003cp\u003ePart of designer \u003ca href=\"https://twitter.com/firstname_debs\"\u003eDebs\u003c/a\u003e’ impact on the team over the last couple of months has been to encourage us to be more consistent about writing user stories, which focuses our attention on the users’ needs over simply imagining what exciting features we could build!\u0026nbsp;\u003c/p\u003e\n\n\n\n\u003cp\u003eUser stories look something like this:\u003c/p\u003e\n\n\n\n\u003cblockquote class=\"wp-block-quote\"\u003e\u003cp\u003eAs a \u003cstrong\u003euser who is hearing-impaired\u003c/strong\u003e, I want to be able to \u003cstrong\u003eaccess a transcript of spoken audio\u003c/strong\u003e so that \u003cstrong\u003eI can understand the content in an audio clip\u003c/strong\u003e.\u003c/p\u003e\u003c/blockquote\u003e\n\n\n\n\u003cp\u003eThis is one of many user stories we’ve written related to making Vito accessible for users who are hearing-impaired, have low vision, use a screen-reader, or use a keyboard only, for instance. For the remainder of this post, I’ll be focussing on this user story as an example of our “design inclusively” principle in practice.\u003c/p\u003e\n\n\n\n\u003ch3\u003e\u003cstrong\u003eFirst iteration\u003c/strong\u003e\u003c/h3\u003e\n\n\n\n\u003cp\u003eSomething we implemented early in Vito, for use on our own demo events, was the ability to link out to a URL where live captions could be displayed. This link appears underneath the video and opens up in a new tab. Here’s what it looks like:\u003c/p\u003e\n\n\n\n\u003cfigure class=\"wp-block-image\"\u003e\u003cimg src=\"https://lh5.googleusercontent.com/VblolHWpqQHefZj2wZOtR09YMJtB8noX_a8g9Ikd723Xv-EWdBOrgDXOKR5ytcAkPe9s5MMcsggYlOe9iPSCI5J4pqk_VQX4kRLTxoAoz_6aCCraTBKRWLQ9SY_pfjB_eU3dksw\" alt=\"\"/\u003e\u003cfigcaption\u003eScreenshot of Vito interface, showing a link to a third party live captioning site under the media player\u003c/figcaption\u003e\u003c/figure\u003e\n\n\n\n\u003cp\u003eObviously, being simply a link field, you can link out to whatever website the captions will be displayed on. For instance, our captioning provider of choice uses a technology called \u003ca href=\"https://streamtext.net/\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\" (opens in a new tab)\"\u003eStreamText\u003c/a\u003e, which generates a URL where captions appear in real time, and the colours, font and text size are customisable according to the user’s needs.\u0026nbsp;\u003c/p\u003e\n\n\n\n\u003cp\u003eThis feature works well, but we wouldn’t consider it to be optimal. We built this knowing that shortly afterwards we’d want to deliver a solution that’s integrated within the Vito hub interface. Which brings us to what we’re currently working on.\u003c/p\u003e\n\n\n\n\u003ch3\u003e\u003cstrong\u003eNext steps\u003c/strong\u003e\u003c/h3\u003e\n\n\n\n\u003cp\u003eVito uses a media player element called \u003ca href=\"https://plyr.io/\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\" (opens in a new tab)\"\u003ePlyr\u003c/a\u003e to display livestreams and pre-recorded videos in the hub. We selected this player because it’s highly customisable and has a strong focus on accessibility.\u0026nbsp;\u003c/p\u003e\n\n\n\n\u003cp\u003e\u003ca href=\"https://www.w3.org/TR/webvtt1/\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\" (opens in a new tab)\"\u003eWebVTT\u003c/a\u003e captions are supported, meaning that subtitles can be displayed as an overlay on the video, without the need to open a link in a new tab. Here’s a mockup to give a sense of what this could look like:\u003cbr\u003e\u003c/p\u003e\n\n\n\n\u003cfigure class=\"wp-block-image\"\u003e\u003cimg src=\"https://lh3.googleusercontent.com/d54dnqXZYh6ZCXNcu_tg6Q-_hhbBJ1p8ECAzrWh6gLDFJCyLpetIjCMgp9lHni9R-9SSu64AYYF0GwgFU82KhS1mI3rvOLK2Q00GCN8U47P3nYm8XH5ZFsimOGxrZGppz1BAC0I\" alt=\"\"/\u003e\u003cfigcaption\u003eScreenshot of the Vito interface, showing what in-video captions could look like\u003c/figcaption\u003e\u003c/figure\u003e\n\n\n\n\u003cp\u003eWe\u0026#8217;re currently working on adding the ability for an organiser to upload a video and an accompanying \u003ca href=\"https://fileinfo.com/extension/vtt\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\".vtt file (opens in a new tab)\"\u003e.vtt file\u003c/a\u003e in the Vito back-end. One limitation of this feature is that it will only work for pre-recorded videos for now, because you obviously need to upload the transcript file in full ahead of time.\u0026nbsp;\u003c/p\u003e\n\n\n\n\u003cp\u003eIn a future product sprint we’ll be looking at how we can iterate on both of these implementations to bring live captions inside the Vito hub interface. In the meantime, it will at least be possible to display captions for both pre-recorded videos and live-streamed content (even though the latter is displayed in a separate tab).\u003c/p\u003e\n\n\n\n\u003cp\u003eIn a future post we’ll share details about how to generate captions for pre-recorded videos, using a handy trick that saves a lot of time over transcribing everything manually, but gives you more control than simply using AI-generated captions. So stay tuned for that!\u003c/p\u003e\n\n\n\n\u003ch3\u003e\u003cstrong\u003eHow captions impact inclusivity\u003c/strong\u003e\u003c/h3\u003e\n\n\n\n\u003cp\u003eA 2006 UK \u003ca href=\"https://www.ofcom.org.uk/__data/assets/pdf_file/0016/42442/access.pdf\"\u003etelevision access services study\u003c/a\u003e by Ofcom found that 7.5 million people (18% of the population) turned on subtitles when watching TV. But of that 7.5 million, only 1.4 million identified as deaf or hard of hearing.\u0026nbsp;\u003c/p\u003e\n\n\n\n\u003cp\u003eCaptions can obviously be critical for deaf people and hard of hearing people, but they can also aid general comprehension in many scenarios, related to both content and context.\u003c/p\u003e\n\n\n\n\u003cp\u003e\u003cstrong\u003eContent\u003c/strong\u003e\u003c/p\u003e\n\n\n\n\u003cul\u003e\u003cli\u003eThe audio quality is poor or there’s lots of background noise\u003c/li\u003e\u003cli\u003eThe speaker is speaking very quickly or quietly, or otherwise has otherwise hard-to-understand diction\u003c/li\u003e\u003cli\u003eThe content contains lots of unfamiliar terms\u003c/li\u003e\u003c/ul\u003e\n\n\n\n\u003cp\u003e\u003cstrong\u003eContext\u003c/strong\u003e\u003c/p\u003e\n\n\n\n\u003cul\u003e\u003cli\u003eThe viewer’s primary language is different to the language in the video\u003c/li\u003e\u003cli\u003eThe viewer is watching in a sound-sensitive environment and is unable or unwilling to turn the volume up\u003c/li\u003e\u003cli\u003eThe viewer’s speakers or headphones are not functioning properly\u003c/li\u003e\u003cli\u003eThe viewer finds it easier to understand or focus when they can see the words written down\u0026nbsp;\u003c/li\u003e\u003c/ul\u003e\n\n\n\n\u003cp\u003eOn that last point, there is plenty of scientific and anecdotal evidence that closed captions can be helpful for people on the \u003ca href=\"http://www.thinkingautismguide.com/2010/08/why-closed-captioning-isnt-just-for.html\"\u003eautism\u003c/a\u003e spectrum, people with \u003ca href=\"https://kidshealth.org/en/parents/central-auditory.html\"\u003eauditory processing disorder\u003c/a\u003e, people with various forms of \u003ca href=\"https://www.reddit.com/r/ADHD/comments/6zzjpm/closed_captioning/\"\u003eADHD\u003c/a\u003e (although some report that subtitles can actually be more distracting), and people with \u003ca href=\"https://www.quora.com/Im-dyslexic-I-love-subtitles-in-English-on-English-speaking-movies-shows-and-videos-so-I-can-hear-and-see-what-they-are-saying-Is-there-a-link-between-dyslexia-and-the-benefit-of-subtitles\"\u003edyslexia\u003c/a\u003e, among others.\u003c/p\u003e\n\n\n\n\u003cp\u003eI include this information to highlight how a focus on inclusive design can benefit users on a grand scale.\u003c/p\u003e\n\n\n\n\u003cp\u003eAs always, this is an ongoing process. We’re a small and fairly homogenous team, and we appreciate there’s a need to do more user research with diverse groups. We acknowledge our privilege and the biases we no doubt carry that we might not even be aware of, and we\u0026#8217;re committed to working to mitigate these.\u003c/p\u003e\n\n\n\n\u003cp\u003eOur aim is to continually examine and challenge our own assumptions to build software that makes all our users feel actively supported, and our principle of “design inclusively” keeps this at the forefront of our minds.\u003c/p\u003e\n\n\n\n\u003cp\u003eIn a future post, I’ll be speaking about the third of our Design Principles: Protect users’ privacy.\u003c/p\u003e\n","date_published":"2020-07-29T12:56:16Z"},{"id":"https://diva.pub/posts/how-much-are-organisers-charging-for-virtual-events","title":"How Much are Organisers Charging for Virtual Events?","content_html":"\n\u003cp\u003eWe\u0026#8217;ve previously written about the different ways you can show value when \u003ca rel=\"noreferrer noopener\" aria-label=\"selling tickets to your virtual events (opens in a new tab)\" href=\"https://blog.tito.io/posts/bring-your-tito-events-online/\" target=\"_blank\"\u003eselling tickets to your virtual events\u003c/a\u003e. What we didn\u0026#8217;t cover however, was the question of how much organisers are charging for virtual events. Today, we\u0026#8217;re going to share some research we\u0026#8217;ve recently done on that very subject.\u003c/p\u003e\n\n\n\n\u003cp\u003eFor our sample (of 60 virtual events) we looked at events in the tech industry, specifically summits and conferences. We didn\u0026#8217;t include stand-alone workshops, courses, or bootcamps. We figured that adding in too many event formats would create too broad a set of variables (e.g. numbers of tickets available, etc.) that may adversely affect the accuracy of our results.  \u003c/p\u003e\n\n\n\n\u003cp\u003eDespite this, the events we\u0026#8217;d narrowed our scope to ran a wide gamut when it came to their ticket prices; from single to quadruple digits per attendee. \u003c/p\u003e\n\n\n\n\u003cp\u003e\u003cstrong\u003eHowever, the average ticket price for an online event in the tech space, as per our findings, is 170 USD.\u003c/strong\u003e (All $ symbols in this post reflect USD.) \u003c/p\u003e\n\n\n\n\u003cp\u003eIf we break that down, below we\u0026#8217;ve shared what percentage of the events we analysed were charging within specific price brackets: \u003c/p\u003e\n\n\n\n\u003cfigure class=\"wp-block-image\"\u003e\u003cimg src=\"https://blog-assets.tito.io/wp-content/uploads/2020/07/06142306/Percentage-of-Sample-Events-1-1024x1024.png\" alt=\"Chart showing percentage of sample events charging different price points. More than 50% charge $150 or lower per ticket.\" class=\"wp-image-2837\" srcset=\"https://blog-assets.tito.io/wp-content/uploads/2020/07/06142306/Percentage-of-Sample-Events-1-1024x1024.png 1024w, https://blog-assets.tito.io/wp-content/uploads/2020/07/06142306/Percentage-of-Sample-Events-1-150x150.png 150w, https://blog-assets.tito.io/wp-content/uploads/2020/07/06142306/Percentage-of-Sample-Events-1-300x300.png 300w, https://blog-assets.tito.io/wp-content/uploads/2020/07/06142306/Percentage-of-Sample-Events-1-768x768.png 768w, https://blog-assets.tito.io/wp-content/uploads/2020/07/06142306/Percentage-of-Sample-Events-1.png 1080w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" /\u003e\u003cfigcaption\u003e Chart showing percentage of sample events charging different price points. More than 50% charge $150 or lower per ticket. \u003c/figcaption\u003e\u003c/figure\u003e\n\n\n\n\u003ctable class=\"wp-block-table has-fixed-layout is-style-regular\"\u003e\u003ctbody\u003e\u003ctr\u003e\u003ctd\u003e \u003cstrong\u003eCost per ticket\u003c/strong\u003e\u003c/td\u003e\u003ctd\u003e \u003cstrong\u003ePercentage of sample\u003c/strong\u003e \u003c/td\u003e\u003c/tr\u003e\u003ctr\u003e\u003ctd\u003e \u0026lt;$50 \u003c/td\u003e\u003ctd\u003e 24 \u003c/td\u003e\u003c/tr\u003e\u003ctr\u003e\u003ctd\u003e $50-$99 \u003c/td\u003e\u003ctd\u003e20\u003c/td\u003e\u003c/tr\u003e\u003ctr\u003e\u003ctd\u003e $100-$149 \u003c/td\u003e\u003ctd\u003e20\u003c/td\u003e\u003c/tr\u003e\u003ctr\u003e\u003ctd\u003e $150-$199 \u003c/td\u003e\u003ctd\u003e7\u003c/td\u003e\u003c/tr\u003e\u003ctr\u003e\u003ctd\u003e $200-$299 \u003c/td\u003e\u003ctd\u003e10\u003c/td\u003e\u003c/tr\u003e\u003ctr\u003e\u003ctd\u003e $300-$399 \u003c/td\u003e\u003ctd\u003e7\u003c/td\u003e\u003c/tr\u003e\u003ctr\u003e\u003ctd\u003e $400-$499 \u003c/td\u003e\u003ctd\u003e5\u003c/td\u003e\u003c/tr\u003e\u003ctr\u003e\u003ctd\u003e $500+ \u003c/td\u003e\u003ctd\u003e7\u003c/td\u003e\u003c/tr\u003e\u003c/tbody\u003e\u003c/table\u003e\n\n\n\n\u003cp\u003eFrom the above, we can gather that pricing virtual events and physical events at least have one thing in common: different organisers put different values on the experiences they\u0026#8217;re providing. \u003c/p\u003e\n\n\n\n\u003cp\u003eThis may seem obvious, but the truth is that there is no one golden number to assign to your tickets that will work universally. \u003c/p\u003e\n\n\n\n\u003cp\u003eOn the bright side, it\u0026#8217;s reassuring to see that organisers aren\u0026#8217;t under-selling themselves by giving into the notion that online events aren\u0026#8217;t worth participants\u0026#8217; money. On the contrary, a vast swathe of online shows and events are recognising that creating cash flow for a sustainable virtual, physical or hybrid event series is important for providing future value to attendees. \u003c/p\u003e\n\n\n\n\u003cp\u003eHopefully this sheds some light on what you can charge for your online events, or will at least lead you towards the ballpark. We\u0026#8217;ll be continuing to research trends in the pivot to virtual in the events industry going forward, and we hope we\u0026#8217;ll get to continue exploring the new-normal with you. \u003c/p\u003e\n","date_published":"2020-07-22T11:10:59Z"},{"id":"https://diva.pub/posts/creating-next-level-video-content-at-home","title":"Creating Next-Level Video Content at Home","content_html":"\n\u003cp\u003eWith many events and communities moving online in response to the global pandemic, organisers and participants have suddenly found themselves having to learn a host of new technical skills around video production.\u003c/p\u003e\n\n\n\n\u003cp\u003eExperience making video calls doesn\u0026#8217;t automatically translate to knowledge of how to produce professional-looking video content!\u003c/p\u003e\n\n\n\n\u003cp\u003eWhen you speak at an in-person event, there’s usually an AV technician making sure things run smoothly behind the scenes. They’ll set up your mic, check your slides are formatted correctly, and jump up on stage to swap cables around if something goes wrong.\u003c/p\u003e\n\n\n\n\u003cp\u003eBut when putting together an online presentation, more often than not you need to act as your own AV technician, which can be intimidating if you don’t have much experience in this arena.\u0026nbsp;\u003c/p\u003e\n\n\n\n\u003cp\u003eAs part of the testing process for \u003ca href=\"https://vito.community/home\"\u003eVito\u003c/a\u003e, our new live-streaming and community-building platform, we’ve been running regular online events. And in doing so, we’ve learnt some valuable lessons that we want to share. We’ve written this post with the following audiences in mind:\u003c/p\u003e\n\n\n\n\u003col\u003e\u003cli\u003eSpeakers looking for advice on how to deliver professional presentations remotely\u003c/li\u003e\u003cli\u003eEvent organisers looking for tips they can share with speakers\u003c/li\u003e\u003c/ol\u003e\n\n\n\n\u003cp\u003eYou don\u0026#8217;t need to follow every single tip we share, but we hope this post will help allay some of the concern you might be feeling about producing video content at home, give you a few implementable ideas, and even inspire you to have fun with the process.\u003c/p\u003e\n\n\n\n\u003ch3\u003e\u003cstrong\u003eLighting\u003c/strong\u003e\u003c/h3\u003e\n\n\n\n\u003cp\u003eNot everyone is a vlogger with access to a softbox, ring light and umbrella lights. But the good news is you can still achieve great results without any of that stuff, and without knowing what any of it even means. Here are some tips to light your video:\u003c/p\u003e\n\n\n\n\u003cul\u003e\u003cli\u003eRecord in natural lighting if possible, e.g. facing a window, as this tends to be the most flattering and natural-looking.\u0026nbsp;\u003c/li\u003e\u003cli\u003eThat said, avoid sitting where the sun will be directly in your eyes. Apart from this being bad for your vision, it’ll result in you squinting on camera.\u003c/li\u003e\u003cli\u003eBefore hitting record, check your setup to see where shadows land. In particular, you want to avoid having the camera casting a shadow over your face.\u003c/li\u003e\u003cli\u003eIf you have net curtains, or a light piece of fabric you can put up over the window, this can act as a diffuser and make the light cast less harsh shadows.\u0026nbsp;\u003c/li\u003e\u003cli\u003eAvoid sitting with your back to the window (or any light source) as this will result in your being backlit and looking like you’re in shadow.\u003c/li\u003e\u003cli\u003eOne downside to natural lighting is that it can fluctuate with cloud cover and the movement of the sun. If possible, film during the time of day where you get the best light, and try not to schedule your shoot  during a storm!\u003c/li\u003e\u003cli\u003eIf you’re planning to record in natural lighting for a long time and cut clips up and move things around during the editing process, you could end up with the light changing significantly from shot to shot, which can be distracting for the audience. In this case, you could opt for artificial lighting instead, to keep things consistent.\u003c/li\u003e\u003cli\u003eIf you do go for artificial lighting, you might want to consider trying a \u003ca rel=\"noreferrer noopener\" aria-label=\"“two-point” lighting setup (opens in a new tab)\" href=\"https://theluckylabs.com/2-point-interview-lighting/\" target=\"_blank\"\u003e“two-point” lighting setup\u003c/a\u003e, where one light acts as the “key” and one acts as the “fill” or  “edge”. There are examples on YouTube of how to achieve this pretty easily without studio lights, for professional looking results.\u003c/li\u003e\u003cli\u003eIf you wear glasses, some lighting setups can cause a glare. Check before recording and experiment with different positions or moving light sources around to mitigate this.\u003c/li\u003e\u003c/ul\u003e\n\n\n\n\u003ch3\u003e\u003cstrong\u003eVideo setup\u003c/strong\u003e\u003c/h3\u003e\n\n\n\n\u003cp\u003eAt this point, we’re all pretty used to jumping on video calls as part of our day to day. But for an online presentation, you’ll want to kick the production value up a notch. Here are some easy tips to make the most of what you’re already working with:\u003c/p\u003e\n\n\n\n\u003cul\u003e\u003cli\u003eUse the best quality camera you have access to. The built in webcam on your laptop may be totally fine depending on the model, or you may have a dedicated webcam that provides a better picture, or even a DSLR you can use. Alternatively if you have a high-end phone, this might actually have the better camera, in which case use the rear camera rather than the front-facing one. You can set it up with a mirror behind it if you\u0026#8217;d like to see what the camera can see.\u003c/li\u003e\u003cli\u003eTry to aim for a \u003ca rel=\"noreferrer noopener\" aria-label=\"resolution (opens in a new tab)\" href=\"https://animoto.com/blog/news/hd-video-creation-sharing\" target=\"_blank\"\u003eresolution\u003c/a\u003e of at least 720p or 1080p.\u003c/li\u003e\u003cli\u003eIf you\u0026#8217;re recording on your phone, record in landscape rather than portrait. This will give you similar results to recording on a DSLR and will be easier to edit later.\u003c/li\u003e\u003cli\u003eThink about framing and composition when setting up your shot. A good rule of thumb is to have your head, shoulders and upper torso visible in the frame. This should ensure that you’re not too close or too far from the camera. Avoid having too much empty space above your head (or the “garden gnome effect” as we’ve heard it being referred to).\u003c/li\u003e\u003cli\u003eThe most natural-looking angle is to have your eyes level with the camera lens, rather than having the camera higher (a.k.a. the MySpace profile pic) or lower (a.k.a. the accidentally-opened-my-phone-camera-in-front-facing-mode).\u003c/li\u003e\u003cli\u003eIf you’re very animated when you talk, you’ll want to make sure your camera isn’t close enough that you’re not going to knock it or shake it as you speak. And if you’re using a tripod, try to make sure it’s out of kicking reach. Nothing worse than having to reset your shoot when you were on a roll.\u003c/li\u003e\u003cli\u003eThis is a matter of preference and comfort but, if possible, try to look at the camera rather than at yourself (i.e. in the screen or the viewfinder), as it can be distracting to have the speaker look as though they’re glancing off to the side. That said, in a face-to-face conversation you likely wouldn’t stare unflinchingly at the other person, so you should feel free to look at your notes or off into the distance from time to time so it feels natural.\u003c/li\u003e\u003cli\u003eThink about your background and what else is visible in the frame. You may want to move things around a little to look more interesting or less distracting, depending on what you were working with to begin with. Also consider how your clothing and hair contrast against the background. For instance, if you’re wearing a white t-shirt against a white backdrop, you could look like a floating head!\u003c/li\u003e\u003c/ul\u003e\n\n\n\n\u003ch3\u003e\u003cstrong\u003eAudio setup\u003c/strong\u003e\u003c/h3\u003e\n\n\n\n\u003cp\u003eWhat you have to say is important. Here’s how to make sure people can hear it:\u003c/p\u003e\n\n\n\n\u003cul\u003e\u003cli\u003eIf you can, record in a small room, as high ceilings and large spaces allow for sound to bounce and echo more, although soft furnishings (curtains, rugs, throws, cushions etc.) can help mitigate this somewhat. No need to invest in fancy acoustic foam or sound-proofing insulation unless you really want to!\u003c/li\u003e\u003cli\u003eRecord your talk in a quiet room where there aren’t likely to be too many background noises that could be picked up by the mic. Turn off fans and A/C if you can, to avoid having a persistent noise over your talk.\u003c/li\u003e\u003cli\u003eUse a good quality microphone if possible — if your webcam has one built in, this may be sufficient but check that it’s stereo rather than mono. Otherwise, consider investing in or borrowing something like a headset, podcasting mic or a tie-clip mic to capture the audio.\u003c/li\u003e\u003cli\u003eIf you\u0026#8217;re using the mic on your phone to record sound, be sure to remove any covers that might distort or muffle the sound, and prop the phone in such a way that the mic isn\u0026#8217;t right against a surface like a stand or the table.\u003c/li\u003e\u003cli\u003eIf you\u0026#8217;re recording audio without video on an iPhone (e.g. narration that will be overlayed over a different visual), the native Voice Memos app offers a high quality solution. Before you record, head to Settings \u0026gt; Voice Memos and change the Audio Quality from Compressed to Lossless for the best results.\u003c/li\u003e\u003cli\u003eWith phone and built-in laptop mics, try to position them 4 to 6 inches away from your face, and speak directly into them at a normal volume (i.e. how you\u0026#8217;d converse with someone next to you).\u003c/li\u003e\u003cli\u003eDo a test run first to get the levels right and make sure the volume is correct and that there’s no distortion or interference (e.g. buzzing or hissing sounds).\u0026nbsp;\u003c/li\u003e\u003cli\u003eConsider removing jewellery or accessories that jingle, rattle, or hit the mic.\u003c/li\u003e\u003c/ul\u003e\n\n\n\n\u003ch3\u003e\u003cstrong\u003eScreen recording\u003c/strong\u003e\u003c/h3\u003e\n\n\n\n\u003cp\u003eTips for capturing a recording of your browser or desktop:\u003c/p\u003e\n\n\n\n\u003cul\u003e\u003cli\u003eMake sure your internet speeds are sufficient if you plan to record your screen while accessing data on the web. You can use an online tool like \u003ca href=\"https://www.speedtest.net/\"\u003ethis one\u003c/a\u003e to check your speed. To give you a framework for comparison, the minimum download speed \u003ca href=\"https://help.netflix.com/en/node/306\"\u003erecommended\u003c/a\u003e for Netflix is about 3Mbps for standard streaming, 5Mbps for HD, and 25Mbps for Ultra HD. If you have access to a wired connection, you may find that the most reliable option.\u003c/li\u003e\u003cli\u003eIf you’re looking for an easy way to record your screen or slides at the same time as your face, you can use a service like \u003ca href=\"https://www.loom.com/my-videos\"\u003eLoom\u003c/a\u003e.\u003c/li\u003e\u003cli\u003eIf you will be recording your screen, think about closing any unnecessary apps or tabs (such as email) and turning off notifications to minimise distractions and improve performance.\u003c/li\u003e\u003cli\u003eIf you’re using a laptop, connect to the mains power so your battery doesn’t suddenly die mid-recording!\u0026nbsp;\u003c/li\u003e\u003c/ul\u003e\n\n\n\n\u003ch3\u003e\u003cstrong\u003eFormat and editing\u003c/strong\u003e\u003c/h3\u003e\n\n\n\n\u003cp\u003eWhile online events may not be able to exactly replicate what makes in-person events so special, one advantage they do have is in opening up new possibilities for how to deliver content, particularly if the videos are pre-recorded.\u003c/p\u003e\n\n\n\n\u003cp\u003eSo rather than faithfully recreating the talk you would have given on stage, why not take the opportunity to do something a bit creative or different if that’s something you feel motivated to do? Here are a few ideas to get you started:\u003c/p\u003e\n\n\n\n\u003cul\u003e\u003cli\u003eLook to YouTube for inspiration. Yes, there’s a lot on there that’s super cheesy and irrelevant, but there are also a ton of creators finding innovative ways to make long-form content engaging. My favourite is the \u003ca href=\"https://www.youtube.com/watch?v=nJPERZDfyWc\"\u003evideo essay\u003c/a\u003e. It’s a labour-intensive format in terms of research and editing, but a great way to build a narrative and break down complex ideas, and a fun challenge if you’re looking to flex your story writing and editing skills.\u0026nbsp;\u003c/li\u003e\u003cli\u003eYou could approach your presentation like a sketch, particularly if you usually like to incorporate humorous elements into your talk anyway. \u003ca href=\"https://www.youtube.com/user/SaturdayNightLive\"\u003eSNL’s YouTube channel\u003c/a\u003e has some interesting ideas to take inspiration from since they started doing their At-Home episodes..\u003c/li\u003e\u003cli\u003eTake your cues from TV and movies. There are tons of tropes you can play around with (the voice-over, flashback, and montage to name a few) as demonstrated in this \u003ca href=\"https://vito.community/gallery/events/admission-online-march-31-2020/sessions/10/videos/jessie-char-admission-2020-director-s-cut-mp4\"\u003eexcellent talk Layers co-organiser Jessie Char\u003c/a\u003e gave at Admission Online, our event series running on Vito.\u003c/li\u003e\u003cli\u003eIf you happen to have a green screen, you could have fun playing around with being “inside” your own presentation, interacting with slides and graphics in a whole new way (think like a weather forecaster on the news). There are very inexpensive options like green paper rolls available online these days.\u003c/li\u003e\u003cli\u003eAnother advantage of pre-recorded over live is the ability to edit and “fix things in post”. You can have lots of fun with jump cuts, adding royalty free music, transitions and more. Check out \u003ca href=\"https://www.nyfa.edu/student-resources/a-beginners-guide-to-film-editing-vocabulary/\"\u003ethis glossary\u003c/a\u003e of film editing terms for inspiration. Less is more though — add too many random zooms and sound effects and you veer into teen account on YouTube territory.\u003c/li\u003e\u003cli\u003eWhen sharing video files, use a document sharing service like Dropbox or WeTransfer, rather than messaging tools like WhatsApp which can compress the file and reduce the quality that you\u0026#8217;ve worked so hard to achieve!\u003c/li\u003e\u003c/ul\u003e\n\n\n\n\u003cp\u003eI hope you found some of these ideas helpful. Check out \u003ca href=\"https://vito.community/gallery/hubs/admission-online-26-may-2020\"\u003ethe videos\u003c/a\u003e from the latest \u003ca href=\"https://blog.tito.io/posts/admission-online-from-event-to-show-speakers/\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\"Admission Online (opens in a new tab)\"\u003eAdmission Online\u003c/a\u003e for more inspiration on approaching online events like a TV production, and we’ll see you in the next post.\u0026nbsp;\u003c/p\u003e\n","date_published":"2020-07-15T14:15:43Z"},{"id":"https://diva.pub/posts/3-ways-to-use-tito-with-zoom","title":"3 Ways to Use Tito With Zoom","content_html":"\n\u003cp\u003eWith many in-person events moving online, we’re seeing an influx of requests for how to use \u003ca href=\"https://ti.to/home\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\"Tito (opens in a new tab)\"\u003eTito\u003c/a\u003e with video conferencing platforms, especially\u0026nbsp; \u003ca href=\"https://zoom.us/\"\u003eZoom\u003c/a\u003e.\u0026nbsp;\u003c/p\u003e\n\n\n\n\u003cp\u003eIn this article, we\u0026#8217;ll give you three options for how to get set up so you can sell tickets on Tito and run your event on Zoom.\u003c/p\u003e\n\n\n\n\u003cp\u003eYou could also adapt these methods for use with other video streaming platforms depending on how they work, and whether they connect to \u003ca href=\"https://zapier.com/\"\u003eZapier\u003c/a\u003e.\u003c/p\u003e\n\n\n\n\u003ch2\u003e\u003cstrong\u003eContents\u003c/strong\u003e\u003c/h2\u003e\n\n\n\n\u003cp\u003eMethods are listed in order of most basic to more complex.\u003c/p\u003e\n\n\n\n\u003cul\u003e\u003cli\u003e\u003ca href=\"#background\"\u003eQuick background\u003c/a\u003e\u003c/li\u003e\u003cli\u003e\u003ca href=\"#custom-message\"\u003eCustom message (+ password)\u003c/a\u003e\u003c/li\u003e\u003cli\u003e\u003ca href=\"#export-import\"\u003eExport and import\u003c/a\u003e\u003c/li\u003e\u003cli\u003e\u003ca href=\"#zapier\"\u003eAutomate with Zapier\u003c/a\u003e\u003c/li\u003e\u003c/ul\u003e\n\n\n\n\u003ch2 id=\"background\"\u003e\u003cstrong\u003eQuick background\u003c/strong\u003e\u003c/h2\u003e\n\n\n\n\u003cp\u003eFeel free to skip this part if you just want to get straight to the tutorials. 😉\u003c/p\u003e\n\n\n\n\u003col\u003e\u003cli\u003eAs you may know, we’re currently building our own community and live-streaming platform called \u003ca href=\"https://vito.community/home\"\u003eVito\u003c/a\u003e. It\u0026#8217;s very different to Zoom, as some of you will already know if you saw it in action at \u003ca href=\"https://blog.tito.io/posts/admission-online-from-event-to-show-a-recap/\"\u003eAdmission Online\u003c/a\u003e. We’re currently working on getting Vito ready for public launch, but in the meantime (and beyond) we want to make it as easy as possible for people to use Tito with the video platform of their choice, whether that’s Zoom, Vito or something else entirely.\u003cbr\u003e\u003c/li\u003e\u003cli\u003eYou may read this post and wonder why we don\u0026#8217;t have a Tito + Zoom out-of-the-box integration. We\u0026#8217;d like to build one, but first we need to finish up a project we started pre-pandemic to update our checkout and widget — which will bring lots of other exciting changes (watch this space)! In the meantime, we suggest the following workarounds.\u003cbr\u003e\u003c/li\u003e\u003cli\u003eAll these methods assume you already have a Tito account and a Zoom account and are familiar with both platforms at a basic level. If you need to brush up on either system, you can check out Tito’s documentation \u003ca href=\"https://help.tito.io/en/\"\u003ehere\u003c/a\u003e and Zoom’s documentation \u003ca href=\"https://support.zoom.us/hc/en-us\"\u003ehere\u003c/a\u003e.\u003c/li\u003e\u003c/ol\u003e\n\n\n\n\u003cp\u003eOK, let’s get on with the tutorials!\u003c/p\u003e\n\n\n\n\u003ch2 id=\"custom-message\"\u003e\u003cstrong\u003eCustom message (+ optional password)\u003c/strong\u003e\u003c/h2\u003e\n\n\n\n\u003cp\u003eThis is good for cases where you’re happy to issue a single Zoom link to attendees, and have them optionally enter a password to gain access.\u0026nbsp;\u003c/p\u003e\n\n\n\n\u003cp\u003e\u003cstrong\u003ePro:\u003c/strong\u003e It’s \u003cem\u003eextremely\u003c/em\u003e easy to set up.\u003c/p\u003e\n\n\n\n\u003cp\u003e\u003cstrong\u003eCon:\u003c/strong\u003e It’s not super secure, as people could share the link and/or password.\u003c/p\u003e\n\n\n\n\u003cp\u003e\u003cstrong\u003eHow to do it\u003c/strong\u003e\u003c/p\u003e\n\n\n\n\u003col\u003e\u003cli\u003eSchedule a Zoom meeting or webinar and customise it to your preferences, including setting a password if required, and copy the link.\u003c/li\u003e\u003cli\u003eCreate your Tito event and tickets.\u003c/li\u003e\u003cli\u003eEdit your ticket and scroll down to where it says \u003cstrong\u003eCustom Message\u003c/strong\u003e, and then paste in the Zoom link and information to join your meeting, and save.\u003c/li\u003e\u003cli\u003eStart selling tickets!\u003c/li\u003e\u003c/ol\u003e\n\n\n\n\u003cp\u003e\u003cstrong\u003eThe end result\u003c/strong\u003e\u003c/p\u003e\n\n\n\n\u003cfigure class=\"wp-block-image\"\u003e\u003cimg src=\"https://lh5.googleusercontent.com/Esof4oyvdjwbsX0xKrXW5JyKpydTWhNZQp8m_jeSQuIeDzFQKfFU0U_ZTjH_C3Y2Gu_XCgFk34AOlHuNW6VwRKrrp0zJ-nX2uP_oCi4G2obg7m2G3vpFp5DkUlDS-Pve-sg9c3Q\" alt=\"\"/\u003e\u003cfigcaption\u003eCustom message in Tito featuring instructions to join Zoom call\u003c/figcaption\u003e\u003c/figure\u003e\n\n\n\n\u003cp\u003eThis is about as basic as it gets, and great if you just need to get started quickly and aren’t too concerned about the link being shared. This method would also be very easy to use with any video conferencing platform, not just Zoom.\u003c/p\u003e\n\n\n\n\u003cp\u003eFor more details about how and where to add the custom message, and all the places it will be displayed to attendees, check out \u003ca href=\"https://help.tito.io/en/articles/3662109-can-i-add-custom-messages-to-tickets\"\u003ethis page\u003c/a\u003e in our help documentation.\u0026nbsp;\u003c/p\u003e\n\n\n\n\u003ch2 id=\"export-import\"\u003e\u003cstrong\u003eExport and import\u003c/strong\u003e\u003c/h2\u003e\n\n\n\n\u003cp\u003eThis method is useful for when you just want to start selling tickets right away, and don\u0026#8217;t want to worry about getting attendees into your video conferencing platform until a later date.\u003c/p\u003e\n\n\n\n\u003cp\u003e\u003cstrong\u003ePro:\u003c/strong\u003e Also very easy to set up, and gives you lots of flexibility to change your mind about which platform you want to use.\u003c/p\u003e\n\n\n\n\u003cp\u003e\u003cstrong\u003eCon:\u003c/strong\u003e It’s a completely manual process, so you’ll need to remember to do the import(s) when you’re ready to send out Zoom invitations.\u003c/p\u003e\n\n\n\n\u003cp\u003e\u003cstrong\u003eHow to do it\u003c/strong\u003e\u003c/p\u003e\n\n\n\n\u003col\u003e\u003cli\u003eSet up your Tito event as normal and start selling tickets. Optionally you could add a \u003cstrong\u003eCustom Message\u003c/strong\u003e to the ticket (as explained in the first method) to let people know that they can expect a Zoom link nearer the time of the event.\u003c/li\u003e\u003cli\u003eWhen you’re ready, perform an attendee export from Tito by clicking on the cog icon above the search bar and selecting \u003cstrong\u003eExport\u003c/strong\u003e.\u0026nbsp;\u003c/li\u003e\u003cli\u003eEdit your downloaded sheet so it just has the following columns in order: Email, First Name, Last Name (make sure the headings match, so that Zoom can read the file), and save as a CSV file.\u003c/li\u003e\u003cli\u003eHead to Zoom, create your webinar and go through all the settings as normal until you’re happy with them. When you’re ready, select \u003cstrong\u003eImport from CSV\u003c/strong\u003e at the bottom of the page. Make sure you check the box that says \u003cstrong\u003eSend invitation after importing\u003c/strong\u003e otherwise the attendees won’t receive their access link. Import the CSV file and you’re good to go.\u003c/li\u003e\u003c/ol\u003e\n\n\n\n\u003cp\u003eUnlike the first method, this allows you to send unique invitation links to each attendee, so it has the dual advantages of still being fairly straightforward while also being more secure. \u003c/p\u003e\n\n\n\n\u003cp\u003eThe only compromise is that it’s a manual method. The final approach shows you how to automate this process — the trade-off being that there’s more technical setup involved.\u003c/p\u003e\n\n\n\n\u003ch2 id=\"zapier\"\u003e\u003cstrong\u003eAutomate with Zapier\u003c/strong\u003e\u003c/h2\u003e\n\n\n\n\u003cp\u003eThis final method we’re outlining is the most robust, with the caveat that there’s a bit more configuration required, though still nothing too outlandish or requiring coding. It also requires you to use \u003ca href=\"http://zapier.com/\"\u003eZapier\u003c/a\u003e, a third party service that acts as a connector to help automate processes between different platforms.\u003c/p\u003e\n\n\n\n\u003cp\u003e\u003cstrong\u003ePro:\u003c/strong\u003e Secure and automated so that the attendee receives their personalised Zoom link right after confirming their ticket.\u003c/p\u003e\n\n\n\n\u003cp\u003e\u003cstrong\u003eCon:\u003c/strong\u003e Little bit fiddly to set up compared to the other options, and requires a paid Zapier account.\u003c/p\u003e\n\n\n\n\u003cp\u003e\u003cstrong\u003eHow to do it\u003c/strong\u003e\u003c/p\u003e\n\n\n\n\u003cp\u003eThis method builds on another \u003ca href=\"https://blog.tito.io/posts/how-to-zapier-integration/\"\u003etutorial\u003c/a\u003e we posted a couple of years ago, which includes screenshots in case any of the following steps get a bit confusing!\u003c/p\u003e\n\n\n\n\u003col\u003e\u003cli\u003eSet up your Tito events and tickets and schedule your Zoom webinar as normal.\u003c/li\u003e\u003cli\u003eCreate a Zapier account if you don’t already have one. This \u003ca href=\"https://zapier.com/learn/getting-started-guide/\"\u003eguide\u003c/a\u003e is a good primer to understanding how the service works.\u003c/li\u003e\u003cli\u003eWithin Zapier, click the black \u003cstrong\u003eMake a zap\u003c/strong\u003e button. Give your Zap a name if you like.\u003c/li\u003e\u003cli\u003eIn the search box under Step 1, search for \u0026#8220;Webhooks by Zapier\u0026#8221; and select it when you see it.\u003c/li\u003e\u003cli\u003eClick on \u003cstrong\u003eCatch hook\u003c/strong\u003e and then on continue.\u003c/li\u003e\u003cli\u003eYou’ll be shown a URL. Copy this and head over to your event in Tito. Navigate to Settings \u0026gt; Webhook endpoints, then click on \u003cstrong\u003eNew Webhook Endpoint\u003c/strong\u003e. Paste the URL in from Zapier, and then make sure the only box checked is the one that says \u003ccode\u003eticket.completed\u003c/code\u003e. Save.\u003c/li\u003e\u003cli\u003eReturn to Zapier and hit continue.\u003c/li\u003e\u003cli\u003eYou’ll be prompted to test your trigger. To do this, first put through a test order in Tito and be sure to confirm your ticket in the email. Then hit the blue \u003cstrong\u003eTest trigger\u003c/strong\u003e button in Zapier and you should see a success message. Proceed to Step 2 on screen.\u003c/li\u003e\u003cli\u003eThis time in the search bar in Zapier, enter \u0026#8220;Zoom\u0026#8221; and select it when it shows.\u003c/li\u003e\u003cli\u003eSelect \u003cstrong\u003eCreate Webinar Registrant\u003c/strong\u003e and hit continue.\u003c/li\u003e\u003cli\u003eYou’ll be prompted to connect Zapier to your Zoom account if it isn’t already, otherwise you’ll be prompted to select your account if you’ve already connected it. Hit continue when you’re ready.\u003c/li\u003e\u003cli\u003eSelect the relevant upcoming webinar from the dropdown menu. The first name and email address should be populated automatically with the data from your test trigger. Set confirmation email to true. Hit continue.\u003c/li\u003e\u003c/ol\u003e\n\n\n\n\u003cp\u003eYou should now be good to go. Put through a test order, hit confirm when the email comes through from Tito, and a minute or two later an invitation email should come through from Zoom with a link to the webinar. \u003c/p\u003e\n\n\n\n\u003cp\u003eOne thing to note is that the Zoom invite will not go out until a ticket reaches the \u003ccode\u003ecomplete\u003c/code\u003e state — this means it has been assigned, and that person has agreed to the data protection terms (if present) and answered any required questions you’ve set up.\u003c/p\u003e\n\n\n\n\u003cp\u003eThis method may also be adaptable for video conferencing platforms other than Zoom. You may just need to experiment with tweaking some of the steps above. Best of luck getting set up!\u003c/p\u003e\n","date_published":"2020-07-10T13:50:05Z"},{"id":"https://diva.pub/posts/virtual-event-pricing-6-options-to-try-out","title":"Virtual Event Pricing: 6 Options to Try Out","content_html":"\n\u003cp\u003ePutting a price on your experiences was hard enough even before events had to pivot online. Nowadays, there are so many ways you can package and charge for your events that it can become overwhelming. \u003c/p\u003e\n\n\n\n\u003cp\u003eAs such, we wanted to offer some ideas we\u0026#8217;ve seen put to use by seasoned organisers to help you with virtual event pricing.\u003c/p\u003e\n\n\n\n\u003cp\u003eThe six options we\u0026#8217;ll look into are:\u003c/p\u003e\n\n\n\n\u003col\u003e\u003cli\u003eEarly Bird \u0026amp; per-day pricing\u003c/li\u003e\u003cli\u003eFree to view live, paid access for on-demand recordings\u003c/li\u003e\u003cli\u003eFree conference content plus paid workshops\u003c/li\u003e\u003cli\u003ePay if you like\u003c/li\u003e\u003cli\u003eIndividual and team tickets and\u003c/li\u003e\u003cli\u003eDonation-based pricing\u003c/li\u003e\u003c/ol\u003e\n\n\n\n\u003ch2\u003e1) Classic Early Bird \u0026amp; Per-Day Pricing\u003c/h2\u003e\n\n\n\n\u003cp\u003eIt may seem unbelievable, but some things don\u0026#8217;t have to change under the new normal in the events industry. \u003c/p\u003e\n\n\n\n\u003cp\u003eBoth examples below make use of Early Bird ticket rates to reward participants who buy access to their events well ahead of time. Another familiar tactic seen below is providing an option for attendees to either purchase access to one day of sessions, or both, at separate rates.\u003c/p\u003e\n\n\n\n\u003ch3\u003e\u003ca rel=\"noreferrer noopener\" aria-label=\"Ecommerce Design Summit (opens in a new tab)\" href=\"https://ecommercedesignsummit.com/london/tickets/\" target=\"_blank\"\u003eEcommerce Design Summit\u003c/a\u003e\u003c/h3\u003e\n\n\n\n\u003cp\u003eThe Ecommerce Design Summit pulls together the world’s most innovative eCommerce platforms, to discuss Product Design, UX and Strategy, and is run by \u003ca href=\"https://techcircus.io/\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\"Tech Circus (opens in a new tab)\"\u003eTech Circus\u003c/a\u003e. \u003c/p\u003e\n\n\n\n\u003cp\u003eBelow they make use of both tactics: Early Birds, and day-based pricing. \u003c/p\u003e\n\n\n\n\u003cfigure class=\"wp-block-image\"\u003e\u003cimg src=\"https://blog-assets.tito.io/wp-content/uploads/2020/05/12140244/image5-1024x498.png\" alt=\"Ecom Design Summit virtual event pricing\" class=\"wp-image-2686\" srcset=\"https://blog-assets.tito.io/wp-content/uploads/2020/05/12140244/image5-1024x498.png 1024w, https://blog-assets.tito.io/wp-content/uploads/2020/05/12140244/image5-300x146.png 300w, https://blog-assets.tito.io/wp-content/uploads/2020/05/12140244/image5-768x374.png 768w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" /\u003e\u003cfigcaption\u003eImage description: Four tiers of pricing on the Ecom Design Summit page showing Early Access options for Retail Day only, Travel \u0026amp; Leisure Day only and two-day access. These options are all sold out. A Virtual Conference Full Access Ticket option is also available for £99.\u003c/figcaption\u003e\u003c/figure\u003e\n\n\n\n\u003ch3\u003e\u003ca rel=\"noreferrer noopener\" aria-label=\"SmashingConf Live (opens in a new tab)\" href=\"https://smashingconf.com/live\" target=\"_blank\"\u003eSmashingConf Live\u003c/a\u003e\u003c/h3\u003e\n\n\n\n\u003cp\u003eSmashingConf Live is a\u0026nbsp;\u003cem\u003esmashing\u003c/em\u003e, friendly\u0026nbsp;online\u0026nbsp;conference on\u0026nbsp;front-end \u0026amp; UX.\u003c/p\u003e\n\n\n\n\u003cp\u003eFor their virtual debut, the team behind it have chosen to simplify a little, thus offering Early Bird and Regular price options. \u003c/p\u003e\n\n\n\n\u003cfigure class=\"wp-block-image\"\u003e\u003cimg src=\"https://blog-assets.tito.io/wp-content/uploads/2020/05/12141247/image9-1024x429.png\" alt=\"SmashingConf Live Early Bird and Regular Ticket module\" class=\"wp-image-2690\" srcset=\"https://blog-assets.tito.io/wp-content/uploads/2020/05/12141247/image9-1024x429.png 1024w, https://blog-assets.tito.io/wp-content/uploads/2020/05/12141247/image9-300x126.png 300w, https://blog-assets.tito.io/wp-content/uploads/2020/05/12141247/image9-768x321.png 768w, https://blog-assets.tito.io/wp-content/uploads/2020/05/12141247/image9.png 1441w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" /\u003e\u003cfigcaption\u003eImage Description: A module showing SmashingConf Live Early Birds on sale for $175 (limited to 100 tickets) and SmashingConf Live Regular Tickets on sale for $225. \u003c/figcaption\u003e\u003c/figure\u003e\n\n\n\n\u003ch3\u003e\u003ca rel=\"noreferrer noopener\" aria-label=\"CascadiaJS (opens in a new tab)\" href=\"https://2020.cascadiajs.com/tickets\" target=\"_blank\"\u003eCascadiaJS\u003c/a\u003e\u003c/h3\u003e\n\n\n\n\u003cp\u003eCascadiaJS is usually the premier\u0026nbsp;JavaScript\u0026nbsp;conference in the Pacific Northwest but thankfully, its online edition will be available to all JS enthusiasts.\u003c/p\u003e\n\n\n\n\u003cp\u003eThe team behind this event have made a small addition to the Early Birds and standard tickets we\u0026#8217;ve seen in the previous two examples. They also offer Late Bird option, however choosing this means you\u0026#8217;ll miss out on their delightful offer of a Goodie Box shipped directly to you as a participant. \u003c/p\u003e\n\n\n\n\u003cfigure class=\"wp-block-image\"\u003e\u003cimg src=\"https://blog-assets.tito.io/wp-content/uploads/2020/05/12142421/image12.png\" alt=\"CascadiaJS virtual event pricing\" class=\"wp-image-2693\" srcset=\"https://blog-assets.tito.io/wp-content/uploads/2020/05/12142421/image12.png 986w, https://blog-assets.tito.io/wp-content/uploads/2020/05/12142421/image12-300x251.png 300w, https://blog-assets.tito.io/wp-content/uploads/2020/05/12142421/image12-768x642.png 768w\" sizes=\"(max-width: 986px) 100vw, 986px\" /\u003e\u003cfigcaption\u003eImage Description: A snippet from the CascadiaJS Conference website. It explains that each ticket includes: access to live-streamed talks, access to their job fair and networking activities, access to parties, including movies, magic, and karaoke, a Goodie Box with a hoodie, stickers and other fun stuff. The prices range from Early Bird at $99, Regular Birds at $129 and Late Birds also at $129.\u003c/figcaption\u003e\u003c/figure\u003e\n\n\n\n\u003cp\u003eIt\u0026#8217;s worth noting that they also have workshop options:\u003c/p\u003e\n\n\n\n\u003cfigure class=\"wp-block-image\"\u003e\u003cimg src=\"https://blog-assets.tito.io/wp-content/uploads/2020/05/13110241/image14-1024x459.png\" alt=\"CascadiaJS Workshop pricing\" class=\"wp-image-2700\" srcset=\"https://blog-assets.tito.io/wp-content/uploads/2020/05/13110241/image14-1024x459.png 1024w, https://blog-assets.tito.io/wp-content/uploads/2020/05/13110241/image14-300x134.png 300w, https://blog-assets.tito.io/wp-content/uploads/2020/05/13110241/image14-768x344.png 768w, https://blog-assets.tito.io/wp-content/uploads/2020/05/13110241/image14.png 1035w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" /\u003e\u003cfigcaption\u003eImage description: Workshop options for CascadiaJS. There are options for a JavaScript workshop and a Node.js Workshop, both instructed by Kyle Simpson, and both costing $300 each.\u003c/figcaption\u003e\u003c/figure\u003e\n\n\n\n\u003cp\u003eBut we\u0026#8217;ll talk a bit more about this option in a later section. \u003c/p\u003e\n\n\n\n\u003ch2\u003e2)  Free to View Live, Paid Access for On-Demand Recordings \u003c/h2\u003e\n\n\n\n\u003cp\u003eThis virtual event pricing option sees organisers offering free access to the some main conference content, and paid access for all of their sessions on-demand after the event has finished. \u003c/p\u003e\n\n\n\n\u003ch3\u003e\u003ca rel=\"noreferrer noopener\" aria-label=\"Midwest Digital Marketing Conference (opens in a new tab)\" href=\"https://bestmarketingconference.com/\" target=\"_blank\"\u003eMidwest Digital Marketing Conference\u003c/a\u003e\u003c/h3\u003e\n\n\n\n\u003cp\u003eFeaturing over 80 sessions, MDMC was recommended as a top marketing conference by Forbes last year. \u003c/p\u003e\n\n\n\n\u003cp\u003eIn the example below, they\u0026#8217;re offering access to seven breakout sessions each day — the conference takes place over two days — and unlimited access to all 80 sessions on demand for $99. \u003c/p\u003e\n\n\n\n\u003cfigure class=\"wp-block-image\"\u003e\u003cimg src=\"https://blog-assets.tito.io/wp-content/uploads/2020/05/12122301/MDMC-Virtual-1024x420.png\" alt=\"\" class=\"wp-image-2681\" srcset=\"https://blog-assets.tito.io/wp-content/uploads/2020/05/12122301/MDMC-Virtual-1024x420.png 1024w, https://blog-assets.tito.io/wp-content/uploads/2020/05/12122301/MDMC-Virtual-300x123.png 300w, https://blog-assets.tito.io/wp-content/uploads/2020/05/12122301/MDMC-Virtual-768x315.png 768w, https://blog-assets.tito.io/wp-content/uploads/2020/05/12122301/MDMC-Virtual.png 1457w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" /\u003e\u003cfigcaption\u003eImage Description: An outline of the pricing tiers for MDMC20 offering a free live 2-day virtual summit featuring seven breakout sessions each day and an on-demand digital experience with full access for $99.\u003c/figcaption\u003e\u003c/figure\u003e\n\n\n\n\u003ch2\u003e3) Free Conference Content Plus Paid Workshops\u003c/h2\u003e\n\n\n\n\u003cp\u003eThis option is quite distinct from any we\u0026#8217;ve seen before for in-person events. It\u0026#8217;s reminiscent of a popular conference option for in-person gatherings wherein organisers charge less for a standard ticket for keynotes, and more for access to additional tracks and sessions.  \u003c/p\u003e\n\n\n\n\u003ch3\u003e\u003ca rel=\"noreferrer noopener\" aria-label=\"HashiConf Digital (opens in a new tab)\" href=\"https://hashiconf.com/digital-june/registration/\" target=\"_blank\"\u003eHashiConf Digital\u003c/a\u003e\u003c/h3\u003e\n\n\n\n\u003cp\u003eAlongside their, as always, informative and practical schedule, \u003ca rel=\"noreferrer noopener\" aria-label=\"HashiCorp (opens in a new tab)\" href=\"https://hashiconf.com/digital-june/about/\" target=\"_blank\"\u003eHashiCorp\u003c/a\u003e (the folks behind HashiConf) have some new in-depth additions for their online conference-goers. \u003c/p\u003e\n\n\n\n\u003cp\u003eAs displayed below, they\u0026#8217;re providing additional in-depth, 90-minute workshops which they\u0026#8217;re charging for in addition to their free content. Led by product experts, these specialised sessions present a real value-add for the team and the participants. \u003c/p\u003e\n\n\n\n\u003cfigure class=\"wp-block-image\"\u003e\u003cimg src=\"https://blog-assets.tito.io/wp-content/uploads/2020/05/12141556/image10-1024x422.png\" alt=\"\" class=\"wp-image-2691\" srcset=\"https://blog-assets.tito.io/wp-content/uploads/2020/05/12141556/image10-1024x422.png 1024w, https://blog-assets.tito.io/wp-content/uploads/2020/05/12141556/image10-300x124.png 300w, https://blog-assets.tito.io/wp-content/uploads/2020/05/12141556/image10-768x316.png 768w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" /\u003e\u003c/figure\u003e\n\n\n\n\u003ch3\u003e\u003ca rel=\"noreferrer noopener\" aria-label=\"Codeland (opens in a new tab)\" href=\"https://codelandconf.com/#tickets\" target=\"_blank\"\u003eCodeland\u003c/a\u003e\u003c/h3\u003e\n\n\n\n\u003cp\u003eAnother example of pricing your event around additional workshop content is available here, this time from the team behind Codeland. As well as offering a full day of talks focused on Open Source and the software development community, they\u0026#8217;ve decided to provide an optional day of workshops for just $25 for those interested in a more heavily practical experience. \u003c/p\u003e\n\n\n\n\u003cfigure class=\"wp-block-image\"\u003e\u003cimg src=\"https://blog-assets.tito.io/wp-content/uploads/2020/05/12141855/image11-1024x546.png\" alt=\"\" class=\"wp-image-2692\" srcset=\"https://blog-assets.tito.io/wp-content/uploads/2020/05/12141855/image11-1024x546.png 1024w, https://blog-assets.tito.io/wp-content/uploads/2020/05/12141855/image11-300x160.png 300w, https://blog-assets.tito.io/wp-content/uploads/2020/05/12141855/image11-768x410.png 768w, https://blog-assets.tito.io/wp-content/uploads/2020/05/12141855/image11.png 1475w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" /\u003e\u003c/figure\u003e\n\n\n\n\u003ch2\u003e4) Pay if you like\u003c/h2\u003e\n\n\n\n\u003ch3\u003e\u003ca rel=\"noreferrer noopener\" aria-label=\"Tech Inclusion Summit (opens in a new tab)\" href=\"https://techinclusion.co/summit/#register\" target=\"_blank\"\u003eTech Inclusion Summit\u003c/a\u003e\u003c/h3\u003e\n\n\n\n\u003cp\u003eInstead of just offering a paid day or set of sessions, the team behind the Tech Inclusion Global Summit have facilitated a pay-if-you-like option. \u003c/p\u003e\n\n\n\n\u003cp\u003eUsefully, they share how this money will be put to use \u0026#8212; in this case, to keep their mission alive and help them to produce future events \u0026#8212; encouraging those with the means to chip in to help them keep providing quality experiences to their audiences. \u003c/p\u003e\n\n\n\n\u003cfigure class=\"wp-block-image\"\u003e\u003cimg src=\"https://blog-assets.tito.io/wp-content/uploads/2020/05/12124044/image3-1024x521.png\" alt=\"\" class=\"wp-image-2684\" srcset=\"https://blog-assets.tito.io/wp-content/uploads/2020/05/12124044/image3-1024x521.png 1024w, https://blog-assets.tito.io/wp-content/uploads/2020/05/12124044/image3-300x153.png 300w, https://blog-assets.tito.io/wp-content/uploads/2020/05/12124044/image3-768x391.png 768w, https://blog-assets.tito.io/wp-content/uploads/2020/05/12124044/image3.png 1325w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" /\u003e\u003c/figure\u003e\n\n\n\n\u003ch2\u003e5) Individual and Team Tickets\u003c/h2\u003e\n\n\n\n\u003ch3\u003e\u003ca rel=\"noreferrer noopener\" aria-label=\"HalfStack Online (opens in a new tab)\" href=\"https://halfstackconf.com/online/tickets/\" target=\"_blank\"\u003eHalfStack Online\u003c/a\u003e\u003c/h3\u003e\n\n\n\n\u003cp\u003eHalfStack have taken a traditional approach to their pricing, but not to their programming. As you may have seen offered for an in-person event (or many) in your time, they\u0026#8217;ve offered a standard ticket for one individual, or a combo ticket for 11 people, with 10 tickets paid, and one free due to the numbers in the order. \u003c/p\u003e\n\n\n\n\u003cp\u003eThis kind of offer is a great opportunity to attract and reward teams who want to get involved en masse with what your online event involves. \u003c/p\u003e\n\n\n\n\u003cfigure class=\"wp-block-image\"\u003e\u003cimg src=\"https://blog-assets.tito.io/wp-content/uploads/2020/05/12140449/image7-1024x476.png\" alt=\"\" class=\"wp-image-2688\" srcset=\"https://blog-assets.tito.io/wp-content/uploads/2020/05/12140449/image7-1024x476.png 1024w, https://blog-assets.tito.io/wp-content/uploads/2020/05/12140449/image7-300x140.png 300w, https://blog-assets.tito.io/wp-content/uploads/2020/05/12140449/image7-768x357.png 768w, https://blog-assets.tito.io/wp-content/uploads/2020/05/12140449/image7.png 1550w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" /\u003e\u003c/figure\u003e\n\n\n\n\u003ch2\u003e6) Donation-Based Pricing\u003c/h2\u003e\n\n\n\n\u003ch3\u003e\u003ca rel=\"noreferrer noopener\" aria-label=\"Container Camp (opens in a new tab)\" href=\"https://2020.container.camp/register\" target=\"_blank\"\u003eContainer Camp\u003c/a\u003e\u003c/h3\u003e\n\n\n\n\u003cp\u003eInstead of just one donation option, Container Camp have opted for two. As well as this extra mile, they\u0026#8217;ve taken another, and are donating 100% of the proceeds to COVID-19 relief. \u003c/p\u003e\n\n\n\n\u003cp\u003eThe two tiers they\u0026#8217;ve developed cater to different individuals in their audience as they\u0026#8217;ve split them between Professional and Community offerings. \u003c/p\u003e\n\n\n\n\u003cp\u003eThe option here illustrates the importance again of showcasing what your funds will be used for (even if it\u0026#8217;s honestly just profit to help you to produce additional events or shows) and who the tickets are for, as well as an understanding that different members of your community have different abilities to pay certain prices. \u003c/p\u003e\n\n\n\n\u003cfigure class=\"wp-block-image\"\u003e\u003cimg src=\"https://blog-assets.tito.io/wp-content/uploads/2020/05/12140349/image6.png\" alt=\"\" class=\"wp-image-2687\" srcset=\"https://blog-assets.tito.io/wp-content/uploads/2020/05/12140349/image6.png 947w, https://blog-assets.tito.io/wp-content/uploads/2020/05/12140349/image6-300x171.png 300w, https://blog-assets.tito.io/wp-content/uploads/2020/05/12140349/image6-768x438.png 768w\" sizes=\"(max-width: 947px) 100vw, 947px\" /\u003e\u003c/figure\u003e\n\n\n\n\u003ch3\u003e\u003ca href=\"https://uikonf.com/\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\" (opens in a new tab)\"\u003eUIKonf\u003c/a\u003e\u003c/h3\u003e\n\n\n\n\u003cp\u003eUIKonf have taken a similar approach to their virtual event pricing. However, they\u0026#8217;ve opted to give a flat price for their remote conference ticket, with the option to pay a little (or a lot!) extra to help their business continue to provide exceptional experiences. \u003c/p\u003e\n\n\n\n\u003cp\u003eThey also offer additional ways to support the conference; a participant can choose to donate directly to the UIKonf organising pool, a diversity scholarship for a potential participant from an under-represented group, and they offer a sponsorship option to those who can afford to contribute even more. \u003c/p\u003e\n\n\n\n\u003cfigure class=\"wp-block-image\"\u003e\u003cimg src=\"https://blog-assets.tito.io/wp-content/uploads/2020/05/12142514/image13-1024x731.png\" alt=\"\" class=\"wp-image-2694\" srcset=\"https://blog-assets.tito.io/wp-content/uploads/2020/05/12142514/image13-1024x731.png 1024w, https://blog-assets.tito.io/wp-content/uploads/2020/05/12142514/image13-300x214.png 300w, https://blog-assets.tito.io/wp-content/uploads/2020/05/12142514/image13-768x548.png 768w, https://blog-assets.tito.io/wp-content/uploads/2020/05/12142514/image13.png 1177w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" /\u003e\u003c/figure\u003e\n\n\n\n\u003cp\u003eWhile it can be hard to put a dollar value on the worth of an experience you\u0026#8217;ve put so much effort into, I hope this post has helped guide you with some options to discover what will be the best fit for you. \u003c/p\u003e\n\n\n\n\u003cp\u003eIf there are any options you\u0026#8217;ve been experimenting with, or that you\u0026#8217;ve appreciated as a participant, we\u0026#8217;d love to hear your thoughts on Twitter. \u003c/p\u003e\n\n\n\n\u003cp\u003eUntil then, happy organising. \u003c/p\u003e\n","date_published":"2020-07-08T16:27:23Z"},{"id":"https://diva.pub/posts/vito-design-principle-safety-and-security","title":"Vito Design Principle #1: Centre community safety and security","content_html":"\n\u003cp\u003eIn building \u003ca href=\"https://vi.to/home\"\u003eVito\u003c/a\u003e, a new platform for gathering online, we want to be intentional about baking our \u003ca href=\"https://blog.tito.io/posts/defining-our-core-values/\"\u003ecore values\u003c/a\u003e into the design process.\u003c/p\u003e\n\n\n\n\u003cp\u003eFor this project, we’re excited to be working with \u003ca href=\"https://twitter.com/firstname_debs\"\u003eDebs\u003c/a\u003e — a designer and the co-organiser of \u003ca href=\"https://www.afrotechfest.co.uk/\"\u003eAfrotech Fest\u003c/a\u003e — who has guided us in defining 10 Design Principles for Vito.\u003c/p\u003e\n\n\n\n\u003cp\u003eOver the coming weeks, we’ll be exploring each one on this blog, and giving you an insight into how they’re having an impact on Vito as a product, and us as a team. The first is: “Centre community safety and security”.\u003c/p\u003e\n\n\n\n\u003ch2\u003e\u003cstrong\u003eWhat does this principle mean?\u003c/strong\u003e\u003c/h2\u003e\n\n\n\n\u003cp\u003eFrom the start, it has been our top priority to build a safe, privacy-first platform. From \u003ca href=\"https://blog.tito.io/posts/why-i-want-kims-help/\"\u003eour leadership coaching work with Kim Crayton\u003c/a\u003e, we understand that tech is not neutral. So this design principle is a marker of our commitment to \u003cstrong\u003ereducing harm downstream\u003c/strong\u003e, which is how we define our core value of \u003ca href=\"https://blog.tito.io/posts/the-value-of-integrity/\"\u003eintegrity\u003c/a\u003e.\u0026nbsp;\u003c/p\u003e\n\n\n\n\u003cp\u003eThis means that we:\u003c/p\u003e\n\n\n\n\u003cul\u003e\u003cli\u003ePrioritise participant safety, optimising for the most vulnerable.\u003c/li\u003e\u003cli\u003eAllow participants to engage as much or as little as they would like.\u003c/li\u003e\u003cli\u003eAim to be clear about what Vito does to ensure the safety of its community.\u003c/li\u003e\u003cli\u003eConsider what harm design decisions (or lack thereof) may cause, and actively seek to minimise the risk of it occurring.\u003c/li\u003e\u003c/ul\u003e\n\n\n\n\u003ch2\u003e\u003cstrong\u003eThis principle in practice\u003c/strong\u003e\u003c/h2\u003e\n\n\n\n\u003cp\u003eOver the past couple of weeks, we’ve been working on building out our security features, including a form to report Code of Conduct (CoC) violations. In doing so, we’ve frequently come back to our design principles, and in particular this first one.\u003c/p\u003e\n\n\n\n\u003cp\u003eTo provide a concrete example, in our effort to prioritise participant safety, this week we built out a form which allows for the anonymous submission of CoC violation reports.\u003c/p\u003e\n\n\n\n\u003cfigure class=\"wp-block-image\"\u003e\u003cimg src=\"https://lh3.googleusercontent.com/Qxl6BBVnBG_2BPPs9D94sEKuuEbXQQJ5Smdkibqt7_G_XddEz-VvsnKmYwj8y-UKAeq-gEQDKmAK4GisD9ZWEr_mHeMwkZ54gprn1jd7bHpbEBa1TU1BQAkSuw9J8zjCh9mz3Z8\" alt=\"\"/\u003e\u003cfigcaption\u003eScreenshot of CoC violation report form\u003c/figcaption\u003e\u003c/figure\u003e\n\n\n\n\u003cp\u003eThe aim of this decision is to allow participants to feel safe and secure to express their concerns honestly without fear of negative consequences or harm coming to them as a result. We hope this will be particularly beneficial to vulnerable participants.\u003c/p\u003e\n\n\n\n\u003cp\u003eIf participants do choose to identify themselves, they can then state whether they wish to receive a follow up notification about their report. This ties into our goal to allow participants to engage as much or as little as they would like. We also hope this fulfils our aim of making it clear and explicit what action will be taken when someone submits the form.\u003c/p\u003e\n\n\n\n\u003cp\u003eIn considering how we can minimise harm, we thought about the different reasons someone might feel anxiety about reporting a CoC violation. Perhaps they might feel like they’ll be disbelieved or interrogated. Perhaps they’re fearful the report will get back to the person they’re reporting and that person will be angry with them. Maybe they’re reporting someone they know personally.\u0026nbsp;\u003c/p\u003e\n\n\n\n\u003cp\u003eBy giving granular options to reveal or conceal their identity, we hope that this should reduce the potential for anxiety, resulting in more people reporting violations, which in turn will help keep communities and individual participants on Vito safe and secure.\u0026nbsp;\u003c/p\u003e\n\n\n\n\u003cp\u003eIt\u0026#8217;s important as well to acknowledge that, despite our best efforts, we can\u0026#8217;t expect to eliminate harm completely. But we should constantly find ways to reduce the potential for it.\u003c/p\u003e\n\n\n\n\u003cp\u003eThere\u0026#8217;s plenty left to do, but following the design principles is making it easier to both plan and appraise each new feature we build.\u003c/p\u003e\n\n\n\n\u003cp\u003eIn an upcoming post we\u0026#8217;ll be talking about our second Design Principle: \u0026#8220;Design inclusively\u0026#8221;.\u003c/p\u003e\n","date_published":"2020-07-03T13:57:50Z"},{"id":"https://diva.pub/posts/code-of-conduct-for-virtual-events","title":"Adapting Your Code of Conduct for Virtual Events","content_html":"\n\u003cp\u003eYou might have seen that we\u0026#8217;ve been running our first fully-virtual series for event organisers, Admission Online, on our new platform, Vito. \u003c/p\u003e\n\n\n\n\u003cp\u003eWe\u0026#8217;re intentionally designing \u003ca rel=\"noreferrer noopener\" aria-label=\"Vito (opens in a new tab)\" href=\"https://vito.community/more\" target=\"_blank\"\u003eVito\u003c/a\u003e to facilitate inclusivity by default. And, when we started running Admission Online, one of the first pieces of content we populated in the system was the code of conduct (CoC). \u003c/p\u003e\n\n\n\n\u003cp\u003eAt first, we (spoiler: naively) thought it\u0026#8217;d be fine to re-use the document we\u0026#8217;d produced for our \u003ca href=\"https://blog.tito.io/posts/our-first-conference/\"\u003ein-person conference\u003c/a\u003e in 2018. We\u0026#8217;d worked hard on it, used reliable references, and were able to create a safe environment for our guests. Why fix what\u0026#8217;s not broken, right? \u003c/p\u003e\n\n\n\n\u003cp\u003eThen, we remembered we weren\u0026#8217;t in a loft in Chicago any more. We were in our bedrooms, spare rooms, dining rooms; homes. And so were all of the participants. \u003c/p\u003e\n\n\n\n\u003cp\u003eWe had to adapt the code of conduct to reflect the changes happening around us and acknowledge that safety is just as important in online spaces as it is physical ones. \u003c/p\u003e\n\n\n\n\u003cp\u003eAs such, I wanted to share some of what we altered and what we learned during this exercise in the hopes that it helps others who are also adjusting to the new normal in our industry. \u003c/p\u003e\n\n\n\n\u003ch2\u003eChanges to Make to Codes of Conduct for Virtual Events\u003c/h2\u003e\n\n\n\n\u003ch3\u003e1) Remove references to physical spaces\u003c/h3\u003e\n\n\n\n\u003cp\u003eThis difference is probably the most obvious one. Most traditional codes of conduct mention venues, booths, badges, staff wearing particular t-shirts, and so on. When adapting your code of conduct for virtual events, it\u0026#8217;s important to comb through your usual document and remove or alter this phraseology to suit your online situation. \u003c/p\u003e\n\n\n\n\u003ch3\u003e2) Add references to online spaces\u003c/h3\u003e\n\n\n\n\u003cp\u003eThis may seem counter-intuitive based on our first point, but acknowledging that there are new spaces where individuals can commit code of conduct breaches is important too. \u003c/p\u003e\n\n\n\n\u003cp\u003eRegardless of what system you use to facilitate your virtual events, it\u0026#8217;s vital to tell your participants that harassment isn\u0026#8217;t tolerated on that platform, or anywhere else where an interaction between participants can take place online. \u003c/p\u003e\n\n\n\n\u003cp\u003eFor example, if someone were to screenshot something a participant said or did during a virtual event and then mock them on their social media accounts, that\u0026#8217;s still harassment associated with your event, and should never be tolerated.\u003c/p\u003e\n\n\n\n\u003ch3\u003e3) Disallow posting without consent outside of your virtual space\u003c/h3\u003e\n\n\n\n\u003cp\u003eTo counter-act the example above, you may want to consider adding a clause in your code of conduct around cross-posting.\u003c/p\u003e\n\n\n\n\u003cp\u003eWhether that looks like a note telling attendees not to share anything from chat areas or any information shared by attendees generally without their consent, by doing this you mitigate any opportunities for people to be harassed or singled out in the wider web. \u003c/p\u003e\n\n\n\n\u003ch3\u003e4) Define harassment and make it specific\u003c/h3\u003e\n\n\n\n\u003cp\u003eThis notion underpins everything that will go into your code of conduct and how your attendees will respect it. \u003c/p\u003e\n\n\n\n\u003cp\u003eA strong, detailed statement about what constitutes harassment and generally unaccepted behaviour relating to your online participants is key to ensuring your audience\u0026#8217;s safety when adapting your code of conduct for virtual events. \u003c/p\u003e\n\n\n\n\u003cp\u003eAs a practical example, \u003ca href=\"https://blog.tito.io/posts/creating-an-inclusive-tech-scene/\"\u003eKim Crayton\u0026#8217;s\u003c/a\u003e \u0026#8220;Introduction to Being an Antiracist\u0026#8221; event — which ran recently on Vito — lists the following behaviours as unacceptable and constituting harassment:\u003c/p\u003e\n\n\n\n\u003cblockquote class=\"wp-block-quote\"\u003e\u003cp\u003eViolence and threats of violence.\u003c/p\u003e\u003cp\u003eIncitement of violence towards any individual, including encouraging a person to commit suicide or to engage in self-harm.\u003c/p\u003e\u003cp\u003eDerogatory comments related to gender, gender identity and expression, sexual orientation, disability, mental illness, neuro(a)typicality, physical appearance, body size, race, religion, or socio-economic status.\u003c/p\u003e\u003cp\u003eGratuitous or off-topic sexual images or behavior in spaces where they’re not appropriate.\u003c/p\u003e\u003cp\u003ePosting or threatening to post other people’s personally identifying information (“doxing”).\u003c/p\u003e\u003cp\u003eDeliberate misgendering or use of “dead” or rejected names.\u003c/p\u003e\u003cp\u003eInappropriate photography or recording.\u003c/p\u003e\u003cp\u003ePhysical contact or simulated physical contact (e.g. textual messages like “hug” or “backrub”) without affirmative consent.\u003c/p\u003e\u003cp\u003eUnwelcomed sexual attention. This includes, sexualized comments or jokes; inappropriate touching, groping, and unwelcomed sexual advances.\u003c/p\u003e\u003cp\u003eDeliberate intimidation, stalking or following (online or in person).\u003c/p\u003e\u003cp\u003eSustained disruption of community events, including talks and presentations.\u003c/p\u003e\u003cp\u003eAdvocating for, or encouraging, any of the above behavior.\u003c/p\u003e\u003ccite\u003eIntroduction to Being an Antiracist, Kim Crayton\u003c/cite\u003e\u003c/blockquote\u003e\n\n\n\n\u003cp\u003eFor more pointers, check out:\u003c/p\u003e\n\n\n\n\u003cul\u003e\u003cli\u003eThis \u003ca rel=\"noreferrer noopener\" aria-label=\"document (opens in a new tab)\" href=\"https://geekfeminismdotorg.wordpress.com/about/code-of-conduct/\" target=\"_blank\"\u003edocument\u003c/a\u003e from the Geek Feminism blog,\u003c/li\u003e\u003cli\u003e\u003ca rel=\"noreferrer noopener\" aria-label=\"Confcodeofconduct.com (opens in a new tab)\" href=\"https://confcodeofconduct.com/\" target=\"_blank\"\u003eConfcodeofconduct.com\u003c/a\u003e, and\u003c/li\u003e\u003cli\u003e\u003ca rel=\"noreferrer noopener\" aria-label=\"JSConf's code of conduct (opens in a new tab)\" href=\"https://2019.jsconf.us/code-of-conduct\" target=\"_blank\"\u003eJSConf\u0026#8217;s code of conduct\u003c/a\u003e, particularly their sections about ableism and sexism.\u003c/li\u003e\u003c/ul\u003e\n\n\n\n\u003ch2\u003eAdditional Benefits of Virtual Codes of Conduct\u003c/h2\u003e\n\n\n\n\u003ch3\u003e1) Opportunities for a solid opt-in\u003c/h3\u003e\n\n\n\n\u003cp\u003eMany events have made the shift to requiring their attendees to consent to their codes of conduct at the point of purchasing tickets. Indeed, we built it right into the \u003ca href=\"https://ti.to/home\"\u003eTito\u003c/a\u003e checkout process. And the shift to online events presents an additional opportunity to showcase your CoC and get active consent. \u003c/p\u003e\n\n\n\n\u003cp\u003eWe\u0026#8217;ve built Vito so that the code of conduct is displayed as part of the onboarding process, so that the expected behaviour of participants is top of mind before the event begins. \u003c/p\u003e\n\n\n\n\u003cp\u003eWhether you choose to go the route of making the CoC mandatory at the point of requesting access to your virtual events, or combine that with making it an introductory piece upon entering the virtual platform your content sits on, it\u0026#8217;s always a net positive to reiterate the standards you expect from your participants. \u003c/p\u003e\n\n\n\n\u003ch3\u003e2) Constant visibility \u003c/h3\u003e\n\n\n\n\u003cp\u003eWhile of course everyone who\u0026#8217;s attending an event should see the code of conduct and have the opportunity to refer back to it, at physical events, it can be hard to reference the code of conduct unless the organisers add it to an event app or a physical resource pack they\u0026#8217;ve put together for participants. \u003c/p\u003e\n\n\n\n\u003cp\u003eWhen adapting your code of conduct for virtual events, you have an opportunity to have it to hand for attendees at all times within your online event software, so that they can know what measures are in place to protect them. \u003c/p\u003e\n\n\n\n\u003ch3\u003e3) Real-time reporting and responding for issues\u003c/h3\u003e\n\n\n\n\u003cp\u003eOrganisers usually handle code of conduct breaches well and in a timely manner, but sometimes it can be hard for the average attendee to quickly identify who they should approach with concerns. \u003c/p\u003e\n\n\n\n\u003cp\u003eWhen it comes to virtual events, it\u0026#8217;s important reduce friction for concerned folks to connect with a member of the organising team. \u003c/p\u003e\n\n\n\n\u003cp\u003eIn \u003ca rel=\"noreferrer noopener\" aria-label=\"Vito (opens in a new tab)\" href=\"https://vito.community\" target=\"_blank\"\u003eVito\u003c/a\u003e, we provide options for Admins to ban and restrict participants. We also provide an option to report violations anonymously, or to share your identity. If you do share your identity, you can choose whether or not to receive an explicit follow up on your report.\u003c/p\u003e\n\n\n\n\u003cp\u003eI hope this information sheds some light on the to-dos and benefits that come with adapting your code of conduct for virtual events. \u003c/p\u003e\n\n\n\n\u003cp\u003eIf you have any additional suggestions as to how you\u0026#8217;ve approached this change, we\u0026#8217;d love to chat with you about them on our new \u003ca rel=\"noreferrer noopener\" aria-label=\"Vito Twitter account (opens in a new tab)\" href=\"https://twitter.com/vitocommunity\" target=\"_blank\"\u003eVito Twitter profile\u003c/a\u003e. Until then, we hope you stay safe, and continue to do your best to keep others safe too. \u003c/p\u003e\n","date_published":"2020-07-01T14:31:35Z"},{"id":"https://diva.pub/posts/admission-online-from-event-to-show-a-recap","title":"Admission Online: From Event to Show, A Recap","content_html":"\n\u003cp\u003eThe third in our new event series, Admission Online: From Event to Show, featured three speakers, over 100 participants, and, somehow, a ukulele and a \u003ca href=\"https://en.wikipedia.org/wiki/Mandolin-banjo\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\"banjolin (opens in a new tab)\"\u003ebanjolin\u003c/a\u003e. \u003c/p\u003e\n\n\n\n\u003cp\u003eWe were delighted to host our presenters and performers and wanted to give you the run down on some highlights we and our participants enjoyed on the night. \u003c/p\u003e\n\n\n\n\u003cfigure class=\"wp-block-image\"\u003e\u003cimg src=\"https://blog-assets.tito.io/wp-content/uploads/2020/05/27153207/Admission-Online_-From-Event-to-Show-Twitter-Banner-Dublin-Time-1024x512.png\" alt=\"\" class=\"wp-image-2718\" srcset=\"https://blog-assets.tito.io/wp-content/uploads/2020/05/27153207/Admission-Online_-From-Event-to-Show-Twitter-Banner-Dublin-Time.png 1024w, https://blog-assets.tito.io/wp-content/uploads/2020/05/27153207/Admission-Online_-From-Event-to-Show-Twitter-Banner-Dublin-Time-300x150.png 300w, https://blog-assets.tito.io/wp-content/uploads/2020/05/27153207/Admission-Online_-From-Event-to-Show-Twitter-Banner-Dublin-Time-768x384.png 768w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" /\u003e\u003c/figure\u003e\n\n\n\n\u003cp\u003eFirst, we heard from \u003ca rel=\"noreferrer noopener\" aria-label=\"Kristen Bryant (opens in a new tab)\" href=\"https://www.linkedin.com/in/kristenabryant/\" target=\"_blank\"\u003eKristen Bryant\u003c/a\u003e from \u003ca href=\"https://wistia.com/\"\u003eWisita\u003c/a\u003e. As the Head of Strategic Partnerships there, she has a wealth of experience when it comes to integrated marketing campaigns and video production for virtual audiences. \u003c/p\u003e\n\n\n\n\u003cp\u003eShe shared her tips around integrating video with your overall marketing strategy. Practically, she explained how to achieve quality productions on any budget. \u003c/p\u003e\n\n\n\n\u003cp\u003eWe then heard from \u003ca rel=\"noreferrer noopener\" aria-label=\"Jan Blake (opens in a new tab)\" href=\"https://www.janblakestories.co.uk/#about\" target=\"_blank\"\u003eJan Blake\u003c/a\u003e, one of the world\u0026#8217;s foremost professional storytellers. As you\u0026#8217;d imagine, she regaled us with some tales, and took us through her journey adapting to performing for remote audiences. She explained her process for relying on her memories of live reactions and how other presenters can adopt that. \u003c/p\u003e\n\n\n\n\u003cp\u003eOur final speaker was \u003ca rel=\"noreferrer noopener\" aria-label=\"Kilian Waters (opens in a new tab)\" href=\"https://www.arcade.film/\" target=\"_blank\"\u003eKilian Waters\u003c/a\u003e, who deliberately made a bad recording to start with. After the initial shock, he brought our Admission Online audience through his tips for at-home recording and how to look, sound and present your best on camera. With his years of experience behind the scenes of cinema and stage, he translated the most approachable ways to make homemade productions much more professional. \u003c/p\u003e\n\n\n\n\u003cp\u003eAll of our presenters then joined our CEO, Paul, in Q\u0026amp;A sessions and a final panel discussion covering everything from what makes a good story, to what makes an audience appreciate them. \u003c/p\u003e\n\n\n\n\u003cp\u003eYou can re-watch the sessions in the show \u003ca rel=\"noreferrer noopener\" aria-label=\"Gallery (opens in a new tab)\" href=\"https://vito.community/gallery/hubs/admission-online-26-may-2020\" target=\"_blank\"\u003eGallery\u003c/a\u003e if you weren\u0026#8217;t able to join us live. And, if you\u0026#8217;re interested in learning more about Vito, our new tool where we\u0026#8217;re hosting our online events, \u003ca href=\"https://vito.community/\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\"you can visit our new site here (opens in a new tab)\"\u003eyou can visit our new site here\u003c/a\u003e. \u003c/p\u003e\n\n\n\n\u003cp\u003eWe\u0026#8217;re experimenting with some new ideas for Admission Online in anticipation for our next show, so stay tuned here and keep an eye on \u003ca href=\"https://twitter.com/vitocommunity\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\"Twitter (opens in a new tab)\"\u003eTwitter\u003c/a\u003e for announcements about those. Hope to see you there!\u003c/p\u003e\n","date_published":"2020-06-09T14:07:26Z"},{"id":"https://diva.pub/posts/team-tito-blackout-statement","title":"Team Tito Blackout Statement","content_html":"\n\u003cp\u003eRecent events have highlighted again injustices that are upsetting and disturbing. Racism, and in particular anti-blackness, is a worldwide and systemic issue that exists not just in the United States, but throughout the rest of the world and very much here in Ireland.\u003cbr\u003e\u003c/p\u003e\n\n\n\n\u003cp\u003eWe’ve been working with \u003ca href=\"https://hashtagcauseascene.com/\"\u003eKim Crayton\u003c/a\u003e to build our company along the ideals of the anti-racist economy. Because of our regular work with Kim, the killing of George Floyd and the subsequent protests have been shocking, but not surprising to us.\u003cbr\u003e\u003c/p\u003e\n\n\n\n\u003cp\u003eFor our part, working with Kim has given us a first-hand look at how important this work is to address systemic injustice, and work toward providing equity of experience to folks whose opportunities are continually marginalised. The status quo is not good enough.\u003cbr\u003e\u003c/p\u003e\n\n\n\n\u003cp\u003eIt’s clear that many white people—including us—have diminished the significance of racism in today’s society, and felt it was not our problem to solve. I would encourage everyone to \u003ca href=\"https://www.nytimes.com/2019/05/29/books/review/antiracist-reading-list-ibram-x-kendi.html\"\u003eread and learn about antiracism\u003c/a\u003e, and to listen to Black voices on Twitter and other platforms. I recommend \u003ca href=\"https://twitter.com/kimcrayton1\"\u003e@kimcrayton1\u003c/a\u003e, \u003ca href=\"https://twitter.com/polotek\"\u003e@polotek\u003c/a\u003e, and \u003ca href=\"https://twitter.com/firstname_debs\"\u003e@firstname_debs\u003c/a\u003e\u0026nbsp; as a good starting point for folks doing daily work. I have also found \u003ca href=\"https://twitter.com/jessiechar\"\u003e@jessiechar\u003c/a\u003e’s recent tweets helpful. I recommend reading about \u003ca href=\"https://2019.jsconf.eu/bipocit-space/\"\u003eefforts made\u003c/a\u003e to improve things, and \u003ca href=\"https://medium.com/bipocit/bipocit-space-what-happens-when-you-disrupt-white-tech-ff528f770919\"\u003ethings learned\u003c/a\u003e from those efforts.\u003cbr\u003e\u003c/p\u003e\n\n\n\n\u003cp\u003eI highly recommend putting in the work to create a space that prioritises the most vulnerable. We are already seeing the benefits for our whole team. I have seen sentiment that folks are scared of putting the work in in case they fuck up. It \u003ca href=\"https://twitter.com/AkilahObviously/status/1267687440292081664\"\u003etakes practice\u003c/a\u003e. It’s hard. But if you believe in justice, then there’s work to be done. Effort matters. Doing nothing will achieve nothing.\u003cbr\u003e\u003c/p\u003e\n\n\n\n\u003cp\u003eI encourage you to engage with your local community and ensure that there is active representation of an antiracist agenda.\u003cbr\u003e\u003c/p\u003e\n\n\n\n\u003cp\u003eFor our own part, to mark our solidarity in a small way, we’re donating today €200 each to \u003ca href=\"http://www.masi.ie\"\u003eMASI\u003c/a\u003e (\u003ca href=\"http://www.masi.ie/support-us/\"\u003edonate\u003c/a\u003e), \u003ca href=\"http://merjireland.org/\"\u003eMERJ\u003c/a\u003e (\u003ca href=\"https://www.gofundme.com/f/merj-community-fund\"\u003edonate\u003c/a\u003e), \u003ca href=\"https://www.facebook.com/blackprideire\"\u003eBlack Pride Ireland\u003c/a\u003e (\u003ca href=\"https://www.gofundme.com/f/support-black-pride-ireland\"\u003edonate\u003c/a\u003e), \u003ca href=\"https://www.mrci.ie\"\u003eMRCI\u003c/a\u003e (\u003ca href=\"https://www.mrci.ie/donate/\"\u003edonate\u003c/a\u003e) and the \u003ca href=\"https://www.immigrantcouncil.ie\"\u003eImmigrant Council\u003c/a\u003e (\u003ca href=\"https://www.immigrantcouncil.ie/donate\"\u003edonate\u003c/a\u003e), and we will match employee donations up to another €1k.\u003cbr\u003e\u003c/p\u003e\n\n\n\n\u003cp\u003eFeel free to use this post as inspiration or a challenge to do even more than us in your own organisation.\u003cbr\u003e\u003c/p\u003e\n","date_published":"2020-06-02T15:45:41Z"},{"id":"https://diva.pub/posts/admission-online-from-event-to-show-speakers","title":"Announcing our Speakers for Admission Online: From Event to Show","content_html":"\n\u003cp\u003eOn May 26th, we\u0026#8217;ll be delighted to bring you the latest installment in our new event series, Admission Online. \u003c/p\u003e\n\n\n\n\u003cp\u003eFor this edition, \u003ca rel=\"noreferrer noopener\" aria-label=\"Admission Online: From Event to Show (opens in a new tab)\" href=\"https://vito.community/hubs/admission-online-26-may-2020\" target=\"_blank\"\u003eAdmission Online: From Event to Show\u003c/a\u003e, we\u0026#8217;ll be bringing together three presenters to discuss the shift to presenting and producing virtual shows from a variety of perspectives. \u003c/p\u003e\n\n\n\n\u003cp\u003eThese are the voices we\u0026#8217;ll be hearing from:  \u003c/p\u003e\n\n\n\n\u003ch2\u003e\u003ca href=\"https://www.janblakestories.co.uk/\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\"Jan Blake (opens in a new tab)\"\u003eJan Blake\u003c/a\u003e\u003c/h2\u003e\n\n\n\n\u003cp\u003eJan Blake is one of the world\u0026#8217;s leading storytellers, and has been performing for over thirty years.\u003c/p\u003e\n\n\n\n\u003cdiv class=\"wp-block-image\"\u003e\u003cfigure class=\"aligncenter\"\u003e\u003cimg src=\"https://blog-assets.tito.io/wp-content/uploads/2020/05/22142051/Jan-Blake-circular.png\" alt=\"\" class=\"wp-image-2712\" srcset=\"https://blog-assets.tito.io/wp-content/uploads/2020/05/22142051/Jan-Blake-circular.png 400w, https://blog-assets.tito.io/wp-content/uploads/2020/05/22142051/Jan-Blake-circular-150x150.png 150w, https://blog-assets.tito.io/wp-content/uploads/2020/05/22142051/Jan-Blake-circular-300x300.png 300w\" sizes=\"(max-width: 400px) 100vw, 400px\" /\u003e\u003c/figure\u003e\u003c/div\u003e\n\n\n\n\u003cp\u003eSpecialising in stories from Africa and the Caribbean she has a well-earned reputation for dynamic and generous storytelling.\u003c/p\u003e\n\n\n\n\u003cp\u003eShe works with educators, with brands, and with organisations engaged in delivering social and environmental driven change.\u003c/p\u003e\n\n\n\n\u003cp\u003eJan\u0026#8217;s talk is entitled: \u003cem\u003eStorytelling: Getting to grips with the new aesthetic during the Covid-19 pandemic\u003c/em\u003e. During her presentation she\u0026#8217;ll be talking us through the evolution of storytelling in recent times and her personal experience. \u003c/p\u003e\n\n\n\n\u003ch2\u003e\u003ca href=\"https://www.arcade.film/\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\"Kilian Waters (opens in a new tab)\"\u003eKilian Waters\u003c/a\u003e\u003c/h2\u003e\n\n\n\n\u003cp\u003eKilian Waters is an award-winning filmmaker and video designer with over fifteen years\u0026#8217; experience directing, shooting and editing across a wide range of projects. \u003c/p\u003e\n\n\n\n\u003cdiv class=\"wp-block-image\"\u003e\u003cfigure class=\"aligncenter\"\u003e\u003cimg src=\"https://blog-assets.tito.io/wp-content/uploads/2020/05/22111031/Kilian_Waters_Circular.png\" alt=\"\" class=\"wp-image-2710\" srcset=\"https://blog-assets.tito.io/wp-content/uploads/2020/05/22111031/Kilian_Waters_Circular.png 400w, https://blog-assets.tito.io/wp-content/uploads/2020/05/22111031/Kilian_Waters_Circular-150x150.png 150w, https://blog-assets.tito.io/wp-content/uploads/2020/05/22111031/Kilian_Waters_Circular-300x300.png 300w\" sizes=\"(max-width: 400px) 100vw, 400px\" /\u003e\u003c/figure\u003e\u003c/div\u003e\n\n\n\n\u003cp\u003eHe is a regular guest lecturer at the Lír Academy in Dublin and co-director of \u003ca rel=\"noreferrer noopener\" aria-label=\"Arcade Film (opens in a new tab)\" href=\"https://www.arcade.film/\" target=\"_blank\"\u003eArcade Film\u003c/a\u003e where he produces, shoots and edits a variety of films and documentaries.\u003c/p\u003e\n\n\n\n\u003cp\u003eKilian\u0026#8217;s will cover advice around our theme based on his experience throughout his career in his talk, \u003cem\u003eTrust Me, I\u0026#8217;m a Directo\u003c/em\u003er.\u003c/p\u003e\n\n\n\n\u003ch2\u003e\u003ca href=\"https://fast.wistia.net/embed/channel/eq7gffmrrx\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\"Kristen Bryant (opens in a new tab)\"\u003eKristen Bryant\u003c/a\u003e\u003c/h2\u003e\n\n\n\n\u003cp\u003eKristen leads \u003ca href=\"https://wistia.com/\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\"Wistia's (opens in a new tab)\"\u003eWistia\u0026#8217;s\u003c/a\u003e partnership efforts. As part of that role she curates Wistia\u0026#8217;s slate of events and livestreams. \u003c/p\u003e\n\n\n\n\u003cdiv class=\"wp-block-image\"\u003e\u003cfigure class=\"aligncenter\"\u003e\u003cimg src=\"https://blog-assets.tito.io/wp-content/uploads/2020/05/22111044/Kristen_Bryant_Circular.png\" alt=\"\" class=\"wp-image-2711\" srcset=\"https://blog-assets.tito.io/wp-content/uploads/2020/05/22111044/Kristen_Bryant_Circular.png 400w, https://blog-assets.tito.io/wp-content/uploads/2020/05/22111044/Kristen_Bryant_Circular-150x150.png 150w, https://blog-assets.tito.io/wp-content/uploads/2020/05/22111044/Kristen_Bryant_Circular-300x300.png 300w\" sizes=\"(max-width: 400px) 100vw, 400px\" /\u003e\u003c/figure\u003e\u003c/div\u003e\n\n\n\n\u003cp\u003eSince joining Wistia in 2017, she\u0026#8217;s contributed to a variety of initiatives including the creation, execution and promotion of their long-form video series.\u003c/p\u003e\n\n\n\n\u003cp\u003eKristen\u0026#8217;s talk will cover how Wistia curated high-quality online events and at-home video set-ups for every budget.\u003c/p\u003e\n\n\n\n\u003cp\u003eAlong with these presentations, we\u0026#8217;re pleased to announce that the show will feature musical performances by acclaimed singer-songwriter, \u003ca href=\"https://www.aoifescott.com/\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\"Aoife Scott (opens in a new tab)\"\u003eAoife Scott\u003c/a\u003e. \u003c/p\u003e\n\n\n\n\u003cp\u003e\u003ca rel=\"noreferrer noopener\" aria-label=\"The show (opens in a new tab)\" href=\"https://vito.community/hubs/admission-online-26-may-2020\" target=\"_blank\"\u003eThis edition of Admission Online\u003c/a\u003e kicks off at 8PM Irish time and will run for two hours. Our host will be none other than our CEO, Paul Campbell. \u003c/p\u003e\n\n\n\n\u003cp\u003eWe\u0026#8217;ll be hosting the event on our new platform, \u003ca href=\"https://vito.community\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\"Vito (opens in a new tab)\"\u003eVito\u003c/a\u003e, so if you\u0026#8217;re also curious about what Team Tito\u0026#8217;s been building over the past number of months, you\u0026#8217;ll be in the perfect place to see it in action for yourself. \u003c/p\u003e\n\n\n\n\u003cp\u003eTickets are available \u003ca rel=\"noreferrer noopener\" aria-label=\"here (opens in a new tab)\" href=\"https://vito.community/hubs/admission-online-26-may-2020\" target=\"_blank\"\u003ehere\u003c/a\u003e. If you\u0026#8217;ve attended any of our previous Admission Online events, please \u003ca href=\"mailto:admission@tito.io\"\u003eget in touch\u003c/a\u003e as we\u0026#8217;d love to offer you a little something as a thank you for being part of this growing community. \u003c/p\u003e\n","date_published":"2020-05-25T15:22:35Z"},{"id":"https://diva.pub/posts/admission-online-2-a-recap","title":"Admission Online 2: A Recap and Details About Our Next Event","content_html":"\n\u003ch2\u003eThank you.\u003c/h2\u003e\n\n\n\n\u003cp\u003eIt\u0026#8217;s been remarkable to see how many people enjoyed our second Admission Online event. Today we wanted to share a little bit about it for those of you who couldn\u0026#8217;t join us. \u003c/p\u003e\n\n\n\n\u003ch2\u003eWhat did we learn? \u003c/h2\u003e\n\n\n\n\u003cp\u003eAt Team Tito, we learned a bunch! With each event, we\u0026#8217;re getting invaluable feedback on \u003ca href=\"https://vito.community\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\"Vito (opens in a new tab)\"\u003eVito\u003c/a\u003e and learning about new ways to experiment and improve online experiences. \u003c/p\u003e\n\n\n\n\u003cp\u003eThat aside, our speakers, \u003ca rel=\"noreferrer noopener\" aria-label=\"Rosie (opens in a new tab)\" href=\"https://vito.community/gallery/events/admission-online-28-april-2020/sessions/35/videos/rosie-sherry\" target=\"_blank\"\u003eRosie\u003c/a\u003e, \u003ca rel=\"noreferrer noopener\" aria-label=\"Jana (opens in a new tab)\" href=\"https://vito.community/gallery/events/admission-online-28-april-2020/sessions/37/videos/jana-boruta\" target=\"_blank\"\u003eJana\u003c/a\u003e, and \u003ca rel=\"noreferrer noopener\" aria-label=\"Bailey (opens in a new tab)\" href=\"https://vito.community/gallery/events/admission-online-28-april-2020/sessions/39/videos/bailey-presentation\" target=\"_blank\"\u003eBailey\u003c/a\u003e, shared their experiences working with communities. From what communities mean today, to creating meaningful community experiences amid the Coronacrisis, to understanding community in a more concrete way, their sessions were hugely enlightening. \u003c/p\u003e\n\n\n\n\u003cp\u003eYou can catch them all, plus music from our featured performer, musician Rhob Cunningham, in the Admission Online 2 \u003ca rel=\"noreferrer noopener\" aria-label=\"event gallery (opens in a new tab)\" href=\"https://vito.community/gallery/events/admission-online-28-april-2020\" target=\"_blank\"\u003eevent gallery\u003c/a\u003e. \u003c/p\u003e\n\n\n\n\u003ch2\u003eWhat\u0026#8217;s next? \u003c/h2\u003e\n\n\n\n\u003cp\u003eThe next edition we\u0026#8217;ll be bringing to you is \u003cstrong\u003e\u003ca rel=\"noreferrer noopener\" aria-label=\"Admission Online: From Event to Show (opens in a new tab)\" href=\"https://vito.community/events/admission-online-26-may-2020\" target=\"_blank\"\u003eAdmission Online: From Event to Show\u003c/a\u003e\u003c/strong\u003e. There we\u0026#8217;ll be examining  how and why virtual events should be approached with principles of TV production in mind, rather than the typical production that goes into in-person events. \u003c/p\u003e\n\n\n\n\u003cp\u003eThat\u0026#8217;ll take place on \u003cstrong\u003eMay 26th\u003c/strong\u003e. \u003c/p\u003e\n\n\n\n\u003cp\u003eWe\u0026#8217;ll be announcing additional speakers in the near future, but you can get a glimpse of what you can expect and registration details \u003ca href=\"https://vito.community/events/admission-online-26-may-2020\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\"here (opens in a new tab)\"\u003ehere\u003c/a\u003e. \u003c/p\u003e\n","date_published":"2020-05-06T12:22:35Z"},{"id":"https://diva.pub/posts/admission-online-a-recap-whats-next","title":"Admission Online: A Recap \u0026 What’s Next","content_html":"\n\u003ch2\u003eHello.\u003c/h2\u003e\n\n\n\n\u003cp\u003eIf you\u0026#8217;ve been keeping track of some of the changes Team Tito\u0026#8217;s been working on over the past number of weeks, you might have noticed that we recently ran our first fully virtual event, Admission Online, on our new platform, \u003ca href=\"https://vito.community\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\"Vito (opens in a new tab)\"\u003eVito\u003c/a\u003e. \u003c/p\u003e\n\n\n\n\u003ch2\u003eWhat happened at Admission Online?\u003c/h2\u003e\n\n\n\n\u003cp\u003eGlad you asked! Well, \u003cem\u003eI\u003c/em\u003e asked, but it\u0026#8217;s exciting to share that we\u0026#8217;ve put together a gallery of all of the sessions and performances \u003ca rel=\"noreferrer noopener\" aria-label=\"here (opens in a new tab)\" href=\"https://vito.community/gallery/events/admission-online-march-31-2020\" target=\"_blank\"\u003ehere\u003c/a\u003e so you can take a look back on them at your convenience. \u003c/p\u003e\n\n\n\n\u003cp\u003eThe theme for our first Admission Online was \u003cem\u003eembracing change\u003c/em\u003e, something we\u0026#8217;ve all become intimately acquainted with. Presenting on that, we heard so many enlightening perspectives from our speakers: \u003c/p\u003e\n\n\n\n\u003cul\u003e\u003cli\u003e\u003ca href=\"https://vito.community/gallery/events/admission-online-march-31-2020/sessions/2/videos/learning-to-embrace-change\"\u003eYassmin Abdel-Magied\u003c/a\u003e\u003c/li\u003e\u003cli\u003e\u003ca rel=\"noreferrer noopener\" aria-label=\"Kristina Halvorson (opens in a new tab)\" href=\"https://vito.community/gallery/events/admission-online-march-31-2020/sessions/4/videos/q-and-a-kristina-halvorson\" target=\"_blank\"\u003eKristina Halvorson\u003c/a\u003e\u003c/li\u003e\u003cli\u003e\u003ca rel=\"noreferrer noopener\" aria-label=\"Jay-Ann Lopez (opens in a new tab)\" href=\"https://vito.community/gallery/events/admission-online-march-31-2020/sessions/6/videos/why-businesses-must-embrace-change-in-difficult-times-and-the-longer-term\" target=\"_blank\"\u003eJay-Ann Lopez\u003c/a\u003e\u003c/li\u003e\u003cli\u003e\u003ca rel=\"noreferrer noopener\" aria-label=\"Chris Coyier (opens in a new tab)\" href=\"https://vito.community/gallery/events/admission-online-march-31-2020/sessions/12/videos/q-and-a-chris-coyier\" target=\"_blank\"\u003eChris Coyier\u003c/a\u003e\u003c/li\u003e\u003cli\u003e\u003ca rel=\"noreferrer noopener\" aria-label=\"Jessie Char (opens in a new tab)\" href=\"https://vito.community/gallery/events/admission-online-march-31-2020/sessions/10/videos/jessie-char-admission-2020-director-s-cut-mp4\" target=\"_blank\"\u003eJessie Char\u003c/a\u003e and\u003c/li\u003e\u003cli\u003e\u003ca href=\"https://vito.community/gallery/events/admission-online-march-31-2020/sessions/8/videos/q-and-a-rand-fishkin\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\"Rand Fishkin (opens in a new tab)\"\u003eRand Fishkin\u003c/a\u003e\u003c/li\u003e\u003c/ul\u003e\n\n\n\n\u003ch2\u003eWhat\u0026#8217;s next? \u003c/h2\u003e\n\n\n\n\u003cp\u003eOur next edition, \u003cstrong\u003e\u003ca rel=\"noreferrer noopener\" aria-label=\"Admission Online 2 (opens in a new tab)\" href=\"https://vito.community/events/admission-online-28-april-2020/\" target=\"_blank\"\u003eAdmission Online 2\u003c/a\u003e\u003c/strong\u003e will take place at 8pm (Irish time) on April 28th and it\u0026#8217;ll be all about \u003cem\u003eencouraging community\u003c/em\u003e. If you\u0026#8217;re interested in registering, you can do so \u003ca rel=\"noreferrer noopener\" aria-label=\"here (opens in a new tab)\" href=\"https://vito.community/events/admission-online-28-april-2020/\" target=\"_blank\"\u003ehere\u003c/a\u003e. \u003c/p\u003e\n\n\n\n\u003cp\u003eWe\u0026#8217;ve lined up three superb speakers:\u003c/p\u003e\n\n\n\n\u003cul\u003e\u003cli\u003e\u003ca rel=\"noreferrer noopener\" aria-label=\"Jana Boruta (opens in a new tab)\" href=\"https://twitter.com/janaboruta\" target=\"_blank\"\u003eJana Boruta\u003c/a\u003e (Director of Global Events at Hashicorp)\u003c/li\u003e\u003cli\u003e\u003ca rel=\"noreferrer noopener\" aria-label=\"Bailey Richardson (opens in a new tab)\" href=\"https://twitter.com/baileyelaine\" target=\"_blank\"\u003eBailey Richardson\u003c/a\u003e (Founder of People \u0026amp; Company), and\u003c/li\u003e\u003cli\u003e\u003ca href=\"https://twitter.com/rosiesherry\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\"Rosie Sherry (opens in a new tab)\"\u003eRosie Sherry\u003c/a\u003e (Community Manager at Indie Hackers, Founder of Ministry of Testing) \u003c/li\u003e\u003c/ul\u003e\n\n\n\n\u003cp\u003eThey all work tirelessly to curate delightful community experiences and will be so kind as to share their stories throughout this event. We\u0026#8217;ve shared \u003ca rel=\"noreferrer noopener\" aria-label=\"some snippets of what you can expect from them (opens in a new tab)\" href=\"https://twitter.com/vitocommunity\" target=\"_blank\"\u003esome snippets of what you can expect from them\u003c/a\u003e over on our brand new Vito Twitter account. As an extra treat, musician \u003ca rel=\"noreferrer noopener\" aria-label=\"Rhob Cunningham (opens in a new tab)\" href=\"https://rhobcunningham.bandcamp.com/\" target=\"_blank\"\u003eRhob Cunningham\u003c/a\u003e will be performing between sessions. 🙌\u003c/p\u003e\n\n\n\n\u003cp\u003eWe\u0026#8217;d love to see you there!\u003c/p\u003e\n","date_published":"2020-04-27T13:49:18Z"},{"id":"https://diva.pub/posts/bring-your-tito-events-online","title":"How to Bring Your Tito Events Online","content_html":"\n\u003cp\u003eIn response to the need to offer your attendees virtual events during the Coronacrisis, we wanted to pass on some tips for customers who still want to use \u003ca rel=\"noreferrer noopener\" aria-label=\"Tito  (opens in a new tab)\" href=\"https://ti.to/home\" target=\"_blank\"\u003eTito\u003c/a\u003e for registration. \u003c/p\u003e\n\n\n\n\u003cp\u003eIt\u0026#8217;s relatively easy to transition your Tito event to an online offering, and we\u0026#8217;ve outlined the basic steps here. Of course, if you have a specific use case that the below doesn\u0026#8217;t solve for, you can always reach out to us at \u003ca href=\"mailto:support@tito.io\"\u003esupport@tito.io\u003c/a\u003e. \u003c/p\u003e\n\n\n\n\u003ch2\u003eChanging Your Location\u003c/h2\u003e\n\n\n\n\u003cp\u003eThe fundamental change that’s come about from the Coronacrisis is our inability to meet at a physical venue or location. Therefore that’s the first thing we’ll change in our Tito setup to bring the event online. \u003c/p\u003e\n\n\n\n\u003ch3\u003eIf you’re using the original Tito interface\u003c/h3\u003e\n\n\n\n\u003cp\u003eSimply navigate to the event you want to bring online in your Tito account, or create a new event. Then, head to \u003cstrong\u003eCustomize \u003c/strong\u003e-\u0026gt; \u003cstrong\u003eBasics \u003c/strong\u003e-\u0026gt; \u003cstrong\u003eGeneral location\u003c/strong\u003e. In that section, simply enter \u0026#8220;Online\u0026#8221; or another fun variation on \u0026#8220;Cyberspace\u0026#8221;. \u003c/p\u003e\n\n\n\n\u003cfigure class=\"wp-block-image\"\u003e\u003cimg src=\"https://blog-assets.tito.io/wp-content/uploads/2020/04/07142904/Legacy-Online-Location.png\" alt=\"\" class=\"wp-image-2618\" srcset=\"https://blog-assets.tito.io/wp-content/uploads/2020/04/07142904/Legacy-Online-Location.png 768w, https://blog-assets.tito.io/wp-content/uploads/2020/04/07142904/Legacy-Online-Location-150x150.png 150w, https://blog-assets.tito.io/wp-content/uploads/2020/04/07142904/Legacy-Online-Location-300x298.png 300w\" sizes=\"(max-width: 768px) 100vw, 768px\" /\u003e\u003c/figure\u003e\n\n\n\n\u003cp\u003eWhat we \u003cem\u003edon\u0026#8217;t\u003c/em\u003e recommend is using the settings in the \u003cstrong\u003eLocation\u003c/strong\u003e menu. If you take this route, you will generate a map in our older interface that will display on your event homepage, and it\u0026#8217;s very hard to pin down where \u0026#8220;Online\u0026#8221; is on a global map. \u003c/p\u003e\n\n\n\n\u003ch3\u003eIf you’re using our newest interface\u003c/h3\u003e\n\n\n\n\u003cp\u003eThe only difference from the above in the new Tito interface is that  the menu item you\u0026#8217;re looking for is \u003cstrong\u003eSettings \u003c/strong\u003erather than Customize. \u003c/p\u003e\n\n\n\n\u003cp\u003eSimilarly though, the path to follow is \u003cstrong\u003eSettings \u003c/strong\u003e-\u0026gt; \u003cstrong\u003eBasics \u003c/strong\u003e-\u0026gt; \u003cstrong\u003eGeneral location\u003c/strong\u003e.\u003c/p\u003e\n\n\n\n\u003cfigure class=\"wp-block-image\"\u003e\u003cimg src=\"https://blog-assets.tito.io/wp-content/uploads/2020/04/07142945/Dashboard-Online-Location.png\" alt=\"\" class=\"wp-image-2619\" srcset=\"https://blog-assets.tito.io/wp-content/uploads/2020/04/07142945/Dashboard-Online-Location.png 795w, https://blog-assets.tito.io/wp-content/uploads/2020/04/07142945/Dashboard-Online-Location-150x150.png 150w, https://blog-assets.tito.io/wp-content/uploads/2020/04/07142945/Dashboard-Online-Location-300x300.png 300w, https://blog-assets.tito.io/wp-content/uploads/2020/04/07142945/Dashboard-Online-Location-768x769.png 768w\" sizes=\"(max-width: 795px) 100vw, 795px\" /\u003e\u003c/figure\u003e\n\n\n\n\u003cp\u003eAlso, if you’d like to swap over to our new interface at any time, you can do so in the \u003cstrong\u003eHelp \u003c/strong\u003emenu. \u003c/p\u003e\n\n\n\n\u003ch2\u003eGiving Attendees Access to your Virtual Event\u003c/h2\u003e\n\n\n\n\u003cp\u003eThe key function of Tito is to provide tickets for access to events. Usually we offer the option to send these tickets as .pdfs and Apple Wallet links with QR codes for physical check-in (see \u003ca rel=\"noreferrer noopener\" aria-label=\"here (opens in a new tab)\" href=\"https://ti.to/docs/tickets#pdfapple-wallet-tickets\" target=\"_blank\"\u003ehere\u003c/a\u003e for details about that in our old interface and \u003ca href=\"https://help.tito.io/en/articles/2002770-setting-up-tickets\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\"here (opens in a new tab)\"\u003ehere\u003c/a\u003e for our new interface). However, we don\u0026#8217;t recommend enabling this functionality for virtual events. \u003c/p\u003e\n\n\n\n\u003cp\u003eInstead, it’s relatively easy to add a link to your video hosting or meeting link of choice in Tito for your online offerings. Here\u0026#8217;s how: \u003c/p\u003e\n\n\n\n\u003ch3\u003eIf you’re using the original Tito interface\u003c/h3\u003e\n\n\n\n\u003cp\u003eIf you\u0026#8217;d like to include a link to your online event, you can do so by navigating to \u003cstrong\u003eCustomize \u003c/strong\u003e-\u0026gt; \u003cstrong\u003eTickets \u003c/strong\u003e-\u0026gt; \u003cstrong\u003eCustom Success Message\u003c/strong\u003e:\u003c/p\u003e\n\n\n\n\u003cfigure class=\"wp-block-image\"\u003e\u003cimg src=\"https://blog-assets.tito.io/wp-content/uploads/2020/04/07143051/Legacy-Custom-Success-Message.png\" alt=\"\" class=\"wp-image-2620\" srcset=\"https://blog-assets.tito.io/wp-content/uploads/2020/04/07143051/Legacy-Custom-Success-Message.png 773w, https://blog-assets.tito.io/wp-content/uploads/2020/04/07143051/Legacy-Custom-Success-Message-300x290.png 300w, https://blog-assets.tito.io/wp-content/uploads/2020/04/07143051/Legacy-Custom-Success-Message-768x741.png 768w\" sizes=\"(max-width: 773px) 100vw, 773px\" /\u003e\u003c/figure\u003e\n\n\n\n\u003cp\u003eNote that this message will display to anyone who\u0026#8217;s successfully bought any ticket associated with the event you\u0026#8217;ve set up in Tito. \u003c/p\u003e\n\n\n\n\u003cp\u003eIf you\u0026#8217;d rather set that up on a per-ticket basis, you can navigate to \u003cstrong\u003eTickets\u003c/strong\u003e, and fill in the \u003cstrong\u003eCustom Message\u003c/strong\u003e section. We have a full (yet short!) blog post about that \u003ca rel=\"noreferrer noopener\" aria-label=\"here (opens in a new tab)\" href=\"https://blog.tito.io/posts/quick-tricks-11-custom-messages/\" target=\"_blank\"\u003ehere\u003c/a\u003e. \u003c/p\u003e\n\n\n\n\u003ch3\u003eIf you’re using our newest interface\u003c/h3\u003e\n\n\n\n\u003cp\u003eThere\u0026#8217;s also an option within our new interface to add a custom message that\u0026#8217;s displayed when a successful order has been processed: \u003c/p\u003e\n\n\n\n\u003cfigure class=\"wp-block-image\"\u003e\u003cimg src=\"https://blog-assets.tito.io/wp-content/uploads/2020/04/07143202/Dashboard-Custom-Message.png\" alt=\"\" class=\"wp-image-2621\" srcset=\"https://blog-assets.tito.io/wp-content/uploads/2020/04/07143202/Dashboard-Custom-Message.png 797w, https://blog-assets.tito.io/wp-content/uploads/2020/04/07143202/Dashboard-Custom-Message-150x150.png 150w, https://blog-assets.tito.io/wp-content/uploads/2020/04/07143202/Dashboard-Custom-Message-300x300.png 300w, https://blog-assets.tito.io/wp-content/uploads/2020/04/07143202/Dashboard-Custom-Message-768x769.png 768w\" sizes=\"(max-width: 797px) 100vw, 797px\" /\u003e\u003c/figure\u003e\n\n\n\n\u003cp\u003eWe recommend adding the link to access your online content in this section along with any additional instructions you think would be helpful for your attendees. \u003c/p\u003e\n\n\n\n\u003cp\u003eNavigate to \u003cstrong\u003eTickets \u003c/strong\u003e-\u0026gt; \u003cstrong\u003eAdd new\u003c/strong\u003e and scroll down to \u003cstrong\u003eCustom message\u003c/strong\u003e to do so. \u003c/p\u003e\n\n\n\n\u003ch2\u003eA New Solution: Vito\u003c/h2\u003e\n\n\n\n\u003cp\u003eYou may have seen that we’ve been working on a new system for creating delightful online event experiences. We’ve called it \u003ca href=\"https://vito.community/\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\"Vito (opens in a new tab)\"\u003eVito\u003c/a\u003e. You can learn more about that \u003ca rel=\"noreferrer noopener\" aria-label=\"here (opens in a new tab)\" href=\"https://vito.community/\" target=\"_blank\"\u003ehere\u003c/a\u003e and register your interest in updates about the tool, too.\u0026nbsp;\u003c/p\u003e\n\n\n\n\u003cp\u003eWe hope these instructions help! If you have any unanswered questions you need help with to bring your Tito event online, please reach out to us at \u003ca href=\"mailto:support@tito.io\"\u003esupport@tito.io\u003c/a\u003e.\u003c/p\u003e\n","date_published":"2020-04-09T14:58:20Z"},{"id":"https://diva.pub/posts/announcing-vito-and-our-own-virtual-conference","title":"Announcing Vito and Our Own Virtual Conference","content_html":"\n\u003cp\u003eEmbracing change is top of mind for us right now. Since the COVID-19 outbreak, the events industry has taken a seismic toll. \u003c/p\u003e\n\n\n\n\u003cp\u003eHowever, responding to the unexpected and providing the best experience possible in spite of challenges are talents our customers and industry have taught us about time and again. \u003c/p\u003e\n\n\n\n\u003cp\u003eOn our end, we\u0026#8217;ve created two things to help in these unprecedented times. Firstly, our own e-conference, \u003cstrong\u003eAdmission Online\u003c/strong\u003e, and secondly, a new product to help create delightful online event experiences and to bring communities online, \u003cstrong\u003eVito\u003c/strong\u003e. \u003c/p\u003e\n\n\n\n\u003ch2\u003eOur Virtual Conference: Admission Online\u003c/h2\u003e\n\n\n\n\u003cp\u003eWe want to bring our community together to share some of the stories of how our peers have overcome adversity and embraced change successfully, both before and during the COVID-19 crisis. \u003c/p\u003e\n\n\n\n\u003cp\u003eWith that, our dedicated online conference on the topic, \u003cstrong\u003eAdmission Online\u003c/strong\u003e was born. We\u0026#8217;ll be hosting that on \u003cstrong\u003eMarch 31st\u003c/strong\u003e. \u003c/p\u003e\n\n\n\n\u003cp\u003eAs such we\u0026#8217;re delighted to announce our stellar speaker line up, beginning with: \u003c/p\u003e\n\n\n\n\u003ch3\u003e\u003ca href=\"https://twitter.com/jessiechar\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\"Jessie Char (opens in a new tab)\"\u003eJessie Char\u003c/a\u003e \u0026#8211; Co-Founder, Layers\u003c/h3\u003e\n\n\n\n\u003cdiv class=\"wp-block-image\"\u003e\u003cfigure class=\"aligncenter\"\u003e\u003cimg src=\"https://blog-assets.tito.io/wp-content/uploads/2020/03/30113126/Jessie-Char-1024x773.jpg\" alt=\"\" class=\"wp-image-2578\" srcset=\"https://blog-assets.tito.io/wp-content/uploads/2020/03/30113126/Jessie-Char-1024x773.jpg 1024w, https://blog-assets.tito.io/wp-content/uploads/2020/03/30113126/Jessie-Char-300x226.jpg 300w, https://blog-assets.tito.io/wp-content/uploads/2020/03/30113126/Jessie-Char-768x580.jpg 768w, https://blog-assets.tito.io/wp-content/uploads/2020/03/30113126/Jessie-Char.jpg 1391w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" /\u003e\u003c/figure\u003e\u003c/div\u003e\n\n\n\n\u003cp\u003eIf you attended our inaugural Admission conference in 2018, you\u0026#8217;ll already have had the pleasure of seeing Jessie present. Then, she shared with us the story of her and Elaine Pow\u0026#8217;s brainchild, Layers. Layers is a satellite conference of WWDC which is lauded every year for its attention to detail, invaluable content for designers, and snacks.\u003c/p\u003e\n\n\n\n\u003cp\u003eSince then, Layers has been forced to abandon its plans for its in-person conference in favour of an online alternative. Jessie will be presenting on her strategy to monetise their existing content in light of this pivot to a remote approach. \u003c/p\u003e\n\n\n\n\u003ch3\u003e\u003ca href=\"https://twitter.com/supadupacurl\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\"Jay-Ann Lopez (opens in a new tab)\"\u003eJay-Ann Lopez\u003c/a\u003e \u0026#8211; Founder, Black Girl Gamers\u003c/h3\u003e\n\n\n\n\u003cdiv class=\"wp-block-image\"\u003e\u003cfigure class=\"aligncenter\"\u003e\u003cimg src=\"https://blog-assets.tito.io/wp-content/uploads/2020/03/30113206/GAMERSxDIGIFAIRY_SELECTS-9-768x1152-683x1024.jpg\" alt=\"\" class=\"wp-image-2579\" srcset=\"https://blog-assets.tito.io/wp-content/uploads/2020/03/30113206/GAMERSxDIGIFAIRY_SELECTS-9-768x1152-683x1024.jpg 683w, https://blog-assets.tito.io/wp-content/uploads/2020/03/30113206/GAMERSxDIGIFAIRY_SELECTS-9-768x1152-200x300.jpg 200w, https://blog-assets.tito.io/wp-content/uploads/2020/03/30113206/GAMERSxDIGIFAIRY_SELECTS-9-768x1152.jpg 768w\" sizes=\"(max-width: 683px) 100vw, 683px\" /\u003e\u003c/figure\u003e\u003c/div\u003e\n\n\n\n\u003cp\u003eJay-Ann\u0026nbsp;Lopez is the award-winning Founder of Black Girl Gamers; an influential platform that heightens black women\u0026#8217;s voices in gaming and advocates for diversity and inclusion in the industry. It is also the home of the largest community of Black womxn gamers globally; boasting 5,500+ members. BGG has been a moving force in the industry and sparked discourse on Black women\u0026#8217;s representation in games and the industry.\u003c/p\u003e\n\n\n\n\u003cp\u003eBlack Girl Gamers hosts its own event \u0026#8216;Pass the Pad\u0026#8217;, recently started ‘Gamer Girls Night In’, and has held panels and talks at the V\u0026amp;A Museum, Twitter and PAX East to address racism and sexism in the gaming industry. \u003c/p\u003e\n\n\n\n\u003ch3\u003e\u003ca href=\"https://twitter.com/chriscoyier\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\"Chris Coyier (opens in a new tab)\"\u003eChris Coyier\u003c/a\u003e \u0026#8211; Co-Founder of CodePen and Co-Host of ShopTalk Podcast\u003c/h3\u003e\n\n\n\n\u003cdiv class=\"wp-block-image\"\u003e\u003cfigure class=\"aligncenter\"\u003e\u003cimg src=\"https://blog-assets.tito.io/wp-content/uploads/2020/03/30113223/Chris-Coyier.jpg\" alt=\"\" class=\"wp-image-2580\" srcset=\"https://blog-assets.tito.io/wp-content/uploads/2020/03/30113223/Chris-Coyier.jpg 800w, https://blog-assets.tito.io/wp-content/uploads/2020/03/30113223/Chris-Coyier-241x300.jpg 241w, https://blog-assets.tito.io/wp-content/uploads/2020/03/30113223/Chris-Coyier-768x957.jpg 768w\" sizes=\"(max-width: 800px) 100vw, 800px\" /\u003e\u003c/figure\u003e\u003c/div\u003e\n\n\n\n\u003cp\u003eChris is a web designer and developer. He built\u0026nbsp;\u003ca href=\"https://css-tricks.com/\"\u003eCSS-Tricks\u003c/a\u003e, a website all about building websites. He is also the co-founder of\u0026nbsp;\u003ca href=\"https://codepen.io/\"\u003eCodePen\u003c/a\u003e, a social development environment for front-end web designers and developers. \u003c/p\u003e\n\n\n\n\u003cp\u003eIn addition to this, along with Dave Rupert, Chris is the co-host of a podcast called\u0026nbsp;\u003ca href=\"https://shoptalkshow.com/\"\u003eShopTalk\u003c/a\u003e, a show about (you guessed it), building websites.\u003c/p\u003e\n\n\n\n\u003cp\u003eChris has spoken at events and given workshops all over the world at conferences like An Event Apart, Smashing Conf, and Webstock. He has also written two books:\u0026nbsp;\u003ca href=\"https://abookapart.com/products/practical-svg\"\u003ePractical SVG\u003c/a\u003e\u0026nbsp;and\u0026nbsp;\u003ca href=\"https://digwp.com/book/\"\u003eDigging Into WordPress\u003c/a\u003e.\u003c/p\u003e\n\n\n\n\u003ch3\u003e\u003ca rel=\"noreferrer noopener\" aria-label=\"Yasmin Abdel-Magied (opens in a new tab)\" href=\"https://twitter.com/yassmin_a\" target=\"_blank\"\u003eYassmin Abdel-Magied\u003c/a\u003e \u0026#8211; Writer, and recovering engineer\u003c/h3\u003e\n\n\n\n\u003cdiv class=\"wp-block-image\"\u003e\u003cfigure class=\"aligncenter\"\u003e\u003cimg src=\"https://blog-assets.tito.io/wp-content/uploads/2020/03/30113511/6c26f658df22e051010dff2f257baed8-1024x576.jpeg\" alt=\"\" class=\"wp-image-2583\" srcset=\"https://blog-assets.tito.io/wp-content/uploads/2020/03/30113511/6c26f658df22e051010dff2f257baed8-1024x576.jpeg 1024w, https://blog-assets.tito.io/wp-content/uploads/2020/03/30113511/6c26f658df22e051010dff2f257baed8-300x169.jpeg 300w, https://blog-assets.tito.io/wp-content/uploads/2020/03/30113511/6c26f658df22e051010dff2f257baed8-768x432.jpeg 768w, https://blog-assets.tito.io/wp-content/uploads/2020/03/30113511/6c26f658df22e051010dff2f257baed8.jpeg 1279w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" /\u003e\u003c/figure\u003e\u003c/div\u003e\n\n\n\n\u003cp\u003eYassmin Abdel-Magied is a writer, broadcaster, and award-winning social advocate. Yassmin trained as a mechanical engineer and worked on oil and gas rigs around Australia for years before becoming a writer and broadcaster in 2016.  She published her debut memoir,\u003ca href=\"https://penguin.com.au/books/yassmins-story-9780857986177\"\u003e \u003cem\u003eYassmin\u0026#8217;s Story\u003c/em\u003e\u003c/a\u003e\u003cem\u003e,\u003c/em\u003e with Penguin Random House at age 24, and followed up with her first fiction book for younger readers,\u003ca href=\"https://www.penguin.com.au/books/you-must-be-layla-9780143788515\"\u003e \u003cem\u003eYou Must Be Layla\u003c/em\u003e\u003c/a\u003e, in 2019.  \u003c/p\u003e\n\n\n\n\u003cp\u003eYassmin has spoken in over 20 countries on unconscious bias and inclusive leadership. Her TED talk, \u003ca href=\"https://www.ted.com/talks/yassmin_abdel_magied_what_does_my_headscarf_mean_to_you\"\u003e\u003cem\u003eWhat does my headscarf mean to you\u003c/em\u003e\u003c/a\u003e\u003cem\u003e,\u003c/em\u003e has been viewed over two million times and was one of TED’s top 10 ideas of 2015. \u003c/p\u003e\n\n\n\n\u003ch3\u003e\u003ca href=\"https://twitter.com/halvorson\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\"Kristina Halvorson (opens in a new tab)\"\u003eKristina Halvorson\u003c/a\u003e \u0026#8211; CEO of Brain Traffic\u003c/h3\u003e\n\n\n\n\u003cfigure class=\"wp-block-image\"\u003e\u003cimg src=\"https://blog-assets.tito.io/wp-content/uploads/2020/03/30113807/6026888174_8dff40cba7_b-1024x683.jpg\" alt=\"\" class=\"wp-image-2587\" srcset=\"https://blog-assets.tito.io/wp-content/uploads/2020/03/30113807/6026888174_8dff40cba7_b.jpg 1024w, https://blog-assets.tito.io/wp-content/uploads/2020/03/30113807/6026888174_8dff40cba7_b-300x200.jpg 300w, https://blog-assets.tito.io/wp-content/uploads/2020/03/30113807/6026888174_8dff40cba7_b-768x512.jpg 768w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" /\u003e\u003c/figure\u003e\n\n\n\n\u003cp\u003eKristina Halvorson is the CEO and founder of\u0026nbsp;\u003ca href=\"http://braintraffic.com/\"\u003eBrain Traffic\u003c/a\u003e, the co-author of\u0026nbsp;\u003cem\u003e\u003ca href=\"https://www.contentstrategy.com/content-strategy-for-the-web\"\u003eContent Strategy for the Web\u003c/a\u003e,\u003c/em\u003e\u0026nbsp;and the host of\u0026nbsp;\u003ca href=\"https://www.contentstrategy.com/podcast\"\u003eThe Content Strategy Podcast\u003c/a\u003e.\u003c/p\u003e\n\n\n\n\u003cp\u003eShe also founded\u0026nbsp;\u003ca href=\"https://www.confabevents.com/\"\u003eConfab\u003c/a\u003e, the first U.S. conference dedicated to the topic of content strategy. The conference debuted in May of 2011, selling out several months in advance and attracting attendees from all over the world. She also regularly conducts online seminars about content strategy, and works closely with Fortune 500 companies as both a speaker and consultant.\u003c/p\u003e\n\n\n\n\u003cp\u003eOnstage, Kristina is a celebrated speaker, well-known for her humorous, practical, and inspiring talks. She has appeared as a featured speaker at over 100 conferences around the world.\u0026nbsp;\u003ca href=\"https://www.google.com/search?ix=seb\u0026amp;sourceid=chrome\u0026amp;ie=UTF-8\u0026amp;q=%22kristina+halvorson%22+an+event+apart#q=%22kristina+halvorson%22+interview\u0026amp;hl=en\u0026amp;source=lnms\u0026amp;ei=v-I7T5HFLIrs0gH2uJ3VCw\u0026amp;sa=X\u0026amp;oi=mode_link\u0026amp;ct=mode\u0026amp;cd=1\u0026amp;ved=0CCYQ_AUoAA\u0026amp;bav=on.2,or.r_gc.r_pw.r_cp.,cf.osb\u0026amp;fp=26085ba78de0bed2\u0026amp;ix=seb\u0026amp;biw=1290\u0026amp;bih=1033\"\u003eKristina’s articles and interviews\u003c/a\u003e\u0026nbsp;have appeared on dozens of blogs, podcasts, online magazines, and other media.\u003c/p\u003e\n\n\n\n\u003ch3\u003e\u003ca href=\"https://twitter.com/randfish\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\"Rand Fishkin (opens in a new tab)\"\u003eRand Fishkin\u003c/a\u003e \u0026#8211; Founder of SparkToro\u003c/h3\u003e\n\n\n\n\u003cfigure class=\"wp-block-image\"\u003e\u003cimg src=\"https://blog-assets.tito.io/wp-content/uploads/2020/03/30113634/rand2017-highres-1024x1024.jpg\" alt=\"\" class=\"wp-image-2585\" srcset=\"https://blog-assets.tito.io/wp-content/uploads/2020/03/30113634/rand2017-highres-1024x1024.jpg 1024w, https://blog-assets.tito.io/wp-content/uploads/2020/03/30113634/rand2017-highres-150x150.jpg 150w, https://blog-assets.tito.io/wp-content/uploads/2020/03/30113634/rand2017-highres-300x300.jpg 300w, https://blog-assets.tito.io/wp-content/uploads/2020/03/30113634/rand2017-highres-768x768.jpg 768w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" /\u003e\u003c/figure\u003e\n\n\n\n\u003cp\u003eRand Fishkin is the co-founder and CEO of\u0026nbsp;\u003ca href=\"https://sparktoro.com/\"\u003eSparkToro\u003c/a\u003e. He’s dedicated his professional life to helping people do better marketing through his blogging, videos, speaking, and his book,\u0026nbsp;\u003ca href=\"https://www.amazon.com/gp/product/0735213321/ref=as_li_tl?ie=UTF8\u0026amp;camp=1789\u0026amp;creative=9325\u0026amp;creativeASIN=0735213321\u0026amp;linkCode=as2\u0026amp;tag=everywherei09-20\u0026amp;linkId=401ea2b0cc358033253e657c711c2a88\"\u003eLost and Founder\u003c/a\u003e. When Rand’s not working, he’s most likely to be in the company of his partner in marriage and (mostly petty) crime, author\u0026nbsp;\u003ca href=\"http://everywhereist.com/\"\u003eGeraldine DeRuiter\u003c/a\u003e. \u003c/p\u003e\n\n\n\n\u003cp\u003e\u003cstrong\u003eTo register for Admission Online, simply email \u003ca rel=\"noreferrer noopener\" aria-label=\" (opens in a new tab)\" href=\"mailto:ann@tito.io?bcc=admission@tito.io\u0026amp;subject=Please%20Register%20Me%20for%20Admission%20Online!\u0026amp;body=Hi%20Annie,%20I'd%20like%20to%20register%20for%20Admission%20Online!\" target=\"_blank\"\u003eann@tito.io\u003c/a\u003e and our Head of Community, Annie, will get you set up.  \u003c/strong\u003e\u003c/p\u003e\n\n\n\n\u003ch2\u003eAnnouncing \u003ca href=\"https://vito.community/\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\"Vito (opens in a new tab)\"\u003eVito\u003c/a\u003e\u003c/h2\u003e\n\n\n\n\u003cp\u003eTito’s business is intrinsically associated with our customers\u0026#8217; events. We have been discussing internally, and with a number of customers, how we can help each other during this difficult time and beyond. \u003c/p\u003e\n\n\n\n\u003cfigure class=\"wp-block-image\"\u003e\u003ca href=\"https://vito.community\" target=\"_blank\" rel=\"noreferrer noopener\"\u003e\u003cimg src=\"https://blog-assets.tito.io/wp-content/uploads/2020/03/30100935/og-1024x536.png\" alt=\"\" class=\"wp-image-2573\" srcset=\"https://blog-assets.tito.io/wp-content/uploads/2020/03/30100935/og-1024x536.png 1024w, https://blog-assets.tito.io/wp-content/uploads/2020/03/30100935/og-300x157.png 300w, https://blog-assets.tito.io/wp-content/uploads/2020/03/30100935/og-768x402.png 768w, https://blog-assets.tito.io/wp-content/uploads/2020/03/30100935/og.png 1200w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" /\u003e\u003c/a\u003e\u003cfigcaption\u003e\u003cstrong\u003eImage Description\u003c/strong\u003e: Live-streaming with a touch of class. Vito is a new platform for live-streaming delightful events and growing your community online. From your friends at Tito.\u003c/figcaption\u003e\u003c/figure\u003e\n\n\n\n\u003cp\u003eOver the past number of weeks, we\u0026#8217;ve been developing a new system we\u0026#8217;ve called Vito. We\u0026#8217;ve designed it as a\u0026nbsp;new product to bring your community together online, deliver your content in an innovative way, and help you honour your commitments to your sponsors. \u003c/p\u003e\n\n\n\n\u003cp\u003eWe\u0026#8217;ll be unveiling Vito more elaborately at \u003cstrong\u003eAdmission Online\u003c/strong\u003e, on \u003cstrong\u003eMarch 31st\u003c/strong\u003e at \u003cstrong\u003e5pm GMT+1\u003c/strong\u003e. \u003c/p\u003e\n\n\n\n\u003cp\u003eIf you\u0026#8217;re interested in any of this content you can \u003cstrong\u003e\u003ca href=\"mailto:ann@tito.io?bcc=admission@tito.io\u0026amp;subject=Please%20Register%20Me%20for%20Admission%20Online!\u0026amp;body=Hi%20Annie,%20I'd%20like%20to%20register%20for%20Admission%20Online!\"\u003eregister now to join us\u003c/a\u003e\u003c/strong\u003e. Alternatively, if you have an immediate interest in using Vito for your own events, you can \u003ca rel=\"noreferrer noopener\" aria-label=\"click here (opens in a new tab)\" href=\"https://vito.community/\" target=\"_blank\"\u003e\u003cstrong\u003eclick here\u003c/strong\u003e\u003c/a\u003e to register interest to have access to the beta version as soon as it launches. \u003c/p\u003e\n","date_published":"2020-03-30T12:31:27Z"},{"id":"https://diva.pub/posts/answers-to-faqs-about-the-tito-platform-in-response-to-covid-19","title":"Answers to FAQs about the Tito Platform in Response to COVID-19","content_html":"\n\u003cp\u003eToday we wanted to share some guidelines around using Tito to facilitate changes to events that you\u0026#8217;re running due to the effects of COVID-19. \u003c/p\u003e\n\n\n\n\u003cp\u003eIn this post we\u0026#8217;ll answer some of the most common questions regarding the same that we\u0026#8217;ve received over the past number of days but, if anything you need help with isn\u0026#8217;t answered here, you can contact us directly at \u003ca href=\"mailto:support@tito.io\"\u003esupport@tito.io\u003c/a\u003e.\u003c/p\u003e\n\n\n\n\u003ch2\u003eIf You Choose to Run Your Event as Planned\u003c/h2\u003e\n\n\n\n\u003cp\u003eIf you\u0026#8217;re choosing to run your event as planned and it\u0026#8217;s permitted by local, national and international authorities, some guidelines have been outlined in the interest of public health. Here are some links regarding the same that may be helpful:\u003c/p\u003e\n\n\n\n\u003cul\u003e\u003cli\u003e\u003ca rel=\"noreferrer noopener\" aria-label=\"WHO guidelines (opens in a new tab)\" href=\"https://www.who.int/publications-detail/key-planning-recommendations-for-mass-gatherings-in-the-context-of-the-current-covid-19-outbreak\" target=\"_blank\"\u003eWHO guidelines\u003c/a\u003e\u003c/li\u003e\u003cli\u003e\u003ca rel=\"noreferrer noopener\" aria-label=\"CDC business and employer guidelines (opens in a new tab)\" href=\"https://www.cdc.gov/coronavirus/2019-ncov/community/guidance-business-response.html\" target=\"_blank\"\u003eCDC business and employer guidelines\u003c/a\u003e\u003c/li\u003e\u003cli\u003e\u003ca rel=\"noreferrer noopener\" aria-label=\"CDC mass gathering guidelines (opens in a new tab)\" href=\"https://www.cdc.gov/coronavirus/2019-ncov/community/large-events/mass-gatherings-ready-for-covid-19.html\" target=\"_blank\"\u003eCDC mass gathering guidelines\u003c/a\u003e\u003c/li\u003e\u003c/ul\u003e\n\n\n\n\u003cp\u003e\u003ca rel=\"noreferrer noopener\" aria-label=\"Here (opens in a new tab)\" href=\"https://docs.google.com/document/d/1oPL0-Q9lIMm-dWouTqEpCHQeNvUQRzjSzzFCxpg16NU/edit \" target=\"_blank\"\u003eHere\u003c/a\u003e you can find a compiled list of cancelled and postponed events that\u0026#8217;s updated multiple times as day. \u003c/p\u003e\n\n\n\n\u003cp\u003eIf you have any suggestions as to where else the event and conference organising community can share updates that may be helpful, you can contact us \u003ca href=\"mailto:marketing@tito.io\"\u003ehere\u003c/a\u003e and we will add more useful links as the situation progresses. \u003c/p\u003e\n\n\n\n\u003ch2\u003eManaging Changes to Your Event in Tito\u0026nbsp;\u003c/h2\u003e\n\n\n\n\u003ch3\u003eIf you choose to cancel your event\u003c/h3\u003e\n\n\n\n\u003ch4\u003eHow do I send a refund to all my attendees?\u0026nbsp;\u003c/h4\u003e\n\n\n\n\u003cp\u003eRight now, refunds can only be issued individually \u003ca href=\"https://help.tito.io/en/articles/1859068-refunds-and-ticket-cancellations\"\u003ewithin the user interface\u003c/a\u003e (UI). We’re currently working on a new feature to make it easy for event organisers to refund all tickets in one go, but in the meantime this is something our engineers can do on your behalf. Email \u003ca href=\"mailto:support@tito.io\"\u003esupport@tito.io\u003c/a\u003e and let us know which event you need to cancel, and we’ll be happy to help you with this.\u003c/p\u003e\n\n\n\n\u003ch4\u003eHow do I notify all my attendees?\u003c/h4\u003e\n\n\n\n\u003cp\u003eYou can use Tito’s \u003ca href=\"https://help.tito.io/en/articles/1994852-messages\"\u003eMessages\u003c/a\u003e\u003cstrong\u003e \u003c/strong\u003efeature to send an email to all your attendees at once. You can select all ticketholders, or certain ones only. If this feature isn’t yet enabled on your account, please contact \u003ca href=\"mailto:support@tito.io\"\u003esupport@tito.io\u003c/a\u003e with your event name and we’ll switch it on for you.\u0026nbsp;\u003c/p\u003e\n\n\n\n\u003ch4\u003eHow will refunds be handled if I’m using Stripe?\u003c/h4\u003e\n\n\n\n\u003cp\u003eWhen you use Stripe as your payment gateway, any transaction fees are deducted automatically. If you later decide to refund an order, the transaction fees aren’t returned. So, if you were to refund all payments in one go, there’s a chance your Stripe account would go into a negative balance. We checked with Stripe to see how they handle this, and they say:\u003c/p\u003e\n\n\n\n\u003cblockquote class=\"wp-block-quote\"\u003e\u003cp\u003eWhen you carry out a refund to a customer, we first look at your available Stripe balance to cover the amount. If you do not have a sufficient available balance and carry out a refund, your Stripe account will then become negative. Negative balance handling varies from country to country.\u003c/p\u003e\u003cp\u003eIf your Stripe account is registered in Australia, Canada, USA or the UK, we will attempt a withdrawal from your bank to bring the account to a positive balance again. If we are unable to debit your bank account, we may require you to send a wire transfer to cover the negative amount.\u003c/p\u003e\u003cp\u003eIf your Stripe account is registered in Continental Europe, Hong Kong, Singapore, Japan, Mexico or Brazil. we wouldn’t attempt a withdrawal from your bank account. You may be required to send a wire transfer to pay off the negative balance.\u003c/p\u003e\u003c/blockquote\u003e\n\n\n\n\u003cp\u003eYou can learn more about this \u003ca href=\"https://support.stripe.com/questions/negative-balances-in-stripe-handling-by-country\"\u003ehere\u003c/a\u003e, and you can refer to the full documentation about Stripe refunds \u003ca href=\"https://stripe.com/docs/refunds\"\u003ehere\u003c/a\u003e.\u003c/p\u003e\n\n\n\n\u003ch4\u003eWhat will the impact be if I use another payment processor?\u003c/h4\u003e\n\n\n\n\u003cp\u003eIf you’re using \u003cstrong\u003ePayPal \u003c/strong\u003eas your payment gateway in combination with Tito and there’s not enough money in your PayPal balance to cover the refund, they will issue the refund from your primary bank account. More details about that are available in the \u003ca href=\"https://www.paypal.com/ca/smarthelp/article/how-do-i-issue-a-full-or-partial-refund-faq780\"\u003ePayPal help centre\u003c/a\u003e.\u0026nbsp;\u003c/p\u003e\n\n\n\n\u003cp\u003eIf you\u0026#8217;re using a platform other than Stripe or PayPal as your payment gateway, please contact us at \u003ca href=\"mailto:support@tito.io\"\u003esupport@tito.io\u003c/a\u003e and we can help if you have any questions. \u003c/p\u003e\n\n\n\n\u003ch4\u003eHow does this work for invoice payments?\u0026nbsp;\u003c/h4\u003e\n\n\n\n\u003cp\u003eIf you’re using Tito’s beta \u003ca href=\"https://help.tito.io/en/articles/1994952-can-attendees-pay-by-invoice\"\u003ePay by Invoice\u003c/a\u003e feature, the associated transaction fee is charged to the card we have on file for you when we do our billing run each month. This fee still applies if a ticket is subsequently cancelled.\u003c/p\u003e\n\n\n\n\u003ch3\u003eIf you choose to reschedule your event\u003c/h3\u003e\n\n\n\n\u003ch4\u003eHow do I reschedule my event in Tito?\u003c/h4\u003e\n\n\n\n\u003cp\u003eThe first thing you’ll want to do is edit the event date. If you’re using the original Tito UI, head to \u003cstrong\u003eCustomize \u0026gt; Basics\u003c/strong\u003e and you can change the start and end dates there. If you’re using our \u003ca href=\"https://blog.tito.io/posts/announcing-the-new-tito-dashboard/\"\u003ebrand new UI\u003c/a\u003e, you’ll find this option under \u003cstrong\u003eSettings \u0026gt; Dates and Times\u003c/strong\u003e.\u0026nbsp;\u003c/p\u003e\n\n\n\n\u003cfigure class=\"wp-block-image\"\u003e\u003cimg src=\"https://lh6.googleusercontent.com/JIH8Z5Ciyi-Ubdk0BLO90ilQLhkESzD5n5SLRYj8e4v263LmK1OyKzYwi0FsOsdDOdLp4jzwcTrA8P_p-0mKz32UZYCwwpqvmC0Tqdg6i2ucAoFl811aoBbAkCKKhC8NjJeiUb59\" alt=\"\"/\u003e\u003c/figure\u003e\n\n\n\n\u003cp\u003eWhen you change the event date, all ticket PDFs will be updated automatically with the new date. Of course, if anyone has already downloaded the PDF to their device, this will still show the old date, so it’s a good idea to use Tito’s \u003ca href=\"https://help.tito.io/en/articles/1994852-messages\"\u003eMessages\u003c/a\u003e feature to notify your attendees.\u003c/p\u003e\n\n\n\n\u003cp\u003eBy default, a link to any orders and tickets associated with the recipients\u0026#8217; email address will be included at the bottom of the email, so you can use the body of the message to let attendees know to click on their ticket and re-download it with the new date.\u003c/p\u003e\n\n\n\n\u003cp\u003eFinally, if you’re still selling tickets, you may want to extend their availability so that people have more time to book. If you’ve already set a cut-off date, scroll down to the Scheduling block within your ticket and you can change this to a later date.\u003c/p\u003e\n\n\n\n\u003cfigure class=\"wp-block-image\"\u003e\u003cimg src=\"https://lh4.googleusercontent.com/T2ZCTo2QQ09c8z54GMd7oTIanJcmlE6i_AFTdkSefBGYKZEKEu25-p9Bl5rptsbDuI_ruNzSFANG63EfMbOpasFTB4P5JRmpfbM5c4_t0BMAQZVpRo3bqutrsJXbo8RZxQXug8vf\" alt=\"\"/\u003e\u003c/figure\u003e\n\n\n\n\u003ch4\u003eHow do I notify all my attendees?\u003c/h4\u003e\n\n\n\n\u003cp\u003eAs mentioned in our section about cancellations, you can use our \u003ca href=\"https://help.tito.io/en/articles/1994852-messages\"\u003eMessages\u003c/a\u003e\u003cstrong\u003e \u003c/strong\u003efeature to notify attendees about any updates to the dates and times of your event.\u0026nbsp;\u003c/p\u003e\n\n\n\n\u003ch4\u003eHow do I transfer tickets to my next event?\u0026nbsp;\u003c/h4\u003e\n\n\n\n\u003cp\u003eThere unfortunately isn’t a super simple way to move an attendee from one event to another right now. The best solution would be to export your attendees from the cancelled event, and import them into your new event.\u0026nbsp;\u003c/p\u003e\n\n\n\n\u003cp\u003ePlease note that this will issue the attendee with a brand new ticket with a different reference. You can use our \u003ca href=\"https://help.tito.io/en/articles/1994852-messages\"\u003eMessages\u003c/a\u003e\u003cstrong\u003e \u003c/strong\u003efeature to send out emails from your new event, with the ticket attached.\u003c/p\u003e\n\n\n\n\u003ch4\u003eHow do I update the location of my event?\u0026nbsp;\u003c/h4\u003e\n\n\n\n\u003cp\u003eIf you’re simply updating the location of an existing event, you can navigate to \u003cstrong\u003eCustomize \u0026gt; Basics\u003c/strong\u003e (in the new UI, the option can be found under \u003cstrong\u003eSettings \u003c/strong\u003e\u0026gt; \u003cstrong\u003eLocations\u003c/strong\u003e). Again, you may want to use the \u003ca href=\"https://help.tito.io/en/articles/1994852-messages\"\u003eMessages\u003c/a\u003e\u003cstrong\u003e \u003c/strong\u003efeature to notify ticketholders of the change.\u003c/p\u003e\n\n\n\n\u003ch3\u003eIf you choose to move your event online\u003c/h3\u003e\n\n\n\n\u003ch4\u003eHow do I invite my participants to participate in my online event?\u0026nbsp;\u003c/h4\u003e\n\n\n\n\u003cp\u003eUsing our \u003ca href=\"https://help.tito.io/en/articles/1994852-messages\"\u003eMessages\u003c/a\u003e\u003cstrong\u003e \u003c/strong\u003efeature, you can send links to where you’ll be hosting your sessions online. Most webinar hosting services and similar sites also allow you to send invitations with dial-in details using their own interfaces.\u0026nbsp;\u003c/p\u003e\n\n\n\n\u003cp\u003eIf you need to get data from Tito into one of these services, you can navigate to Attendees and export your attendee details either as a CSV or an XLSX file.\u0026nbsp;\u003c/p\u003e\n\n\n\n\u003cp\u003eThis post is not to be taken as legal or medical advice but is rather here to simply help you facilitate the actions you choose to take in the wake of COVID-19. \u003c/p\u003e\n\n\n\n\u003cp\u003eFinally, this is a trying time for our industry and we want to do everything we can to help with your use of Tito in relation to your events. If you need any extra help with your set-up or have any questions about these outlines, you can contact our team at \u003ca rel=\"noreferrer noopener\" aria-label=\"support@tito.io (opens in a new tab)\" href=\"mailto:support@tito.io\" target=\"_blank\"\u003esupport@tito.io\u003c/a\u003e. \u003c/p\u003e\n","date_published":"2020-03-12T15:59:52Z"}]}