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Industry
Why we’re doubling down on personalisation
We’re noticing a trend towards specificity in the events running on Tito. Ten years ago, the big-ticket, multi-track Annual Technology Conference™ was…
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Team
What's new in IO?
It’s funny; we’ve got years of experience under our belts with Tito, yet launching IO has us feeling like a start-up again. It’s both scary and…
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Industry
An introduction to event-led content marketing
It feels like selling out an event is harder than it used to be. We want to help. Drawing on my master's in event management, years of event marketing…
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Industry
Self-care for event managers
14 years ago, I studied a masters in Event and Festival Management. I did my dissertation on employee engagement in the events sector, and guess what…
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Team
Tito at Smashing Meets Product Design
Last week, Paul and I were invited to speak at Smashing Conference’s Meets Product Design event. We were interviewed by infectiously energetic host…
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Industry
Is Tito (accidentally) the best event platform for Gen Z?
While browsing LinkedIn the other day a post caught my eye sharing a graphic comparing event-related preferences across Gen X, Millennials, and Gen Z.…
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Team
How switching to Linear changed the way our team works
I won’t name and shame our previous project management software, but Paul loathed it. So much so that he sometimes just wouldn’t even use it. I…
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Product
Tito Changelog: July to September 2024
The bulk of our time on Tito the last couple of months has been spent working on a new feature to give organisers more fine-grain control over the…
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Industry
8 ways to make people want to sponsor your event
We recently put together a process for evaluating sponsorship opportunities as they arise. It contains a bunch of questions to ask ourselves, but…
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Team
Meet Tito in a city near you
We’re trying something new this autumn season: Doc, I, and some of the team will be at various events over the coming months and we’re organising…
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Team
Product managing my house renovation
In May, after five months of back and forth with builders, electricians, plumbers, fitters and decorators, our new house was finally ready to move…
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Product
Tito Changelog: April to June 2024
The main highlight from this quarter is our new beta Activity Groups feature, which is perfect for allowing attendees to select from different…
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Team
RTFM vs Learning by Doing
I often write help articles for our apps but, even as I’m doing it, I hope most users won’t need to refer to them. The goal is for our software to be…
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Product
New feature: Let attendees select from optional activities like workshops
We've heard many times that folks would love to be able to add workshops and other options to tickets for attendees to choose from. Starting today,…
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Team
You can't force people to have fun
Every Monday we have a whole-team Zoom call where we catch up on what’s going on with the business. The last one didn't go that well… I usually chair…
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Product
Tito Changelog: January to March 2024
Highlights from this quarter include the introduction of annual plans for a 15% saving on ticket fees, automatic reminders for unpaid invoices, and a…
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Team
100% customer satisfaction without a customer support team
We don't have a separate support team. Rather, everyone in the company takes turns to be on support duty. It works well; our users benefit by getting…
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Product
Tito Changelog: July to September 2023
September Dashboard Don't crash connecting Stripe if Apple Pay is not supported e.g. in India Update the event homepage banner help text to better…
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Product
Tito Changelog: April to June 2023
June Dashboard Add more fields to registration custom export Add opt-in custom export Add unpaid income note on daily digest email Bring in the stats…
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Industry
How much to charge for online access to your conference
During the pandemic, we conducted a study to discover the average price of a ticket to an online tech conference. As you might expect, there was quite…
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Product
Towards simpler payments: Tito will support Stripe and PayPal only from 30 June
Tito has evolved a lot as a product since our co-founder Paul wrote the first line of code on a Ryanair flight back in April 2011. (Woah, it’s been 10…
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Team
Reminiscing under the mistletoe
During chaotic times, nostalgia and traditions can be a salve — and we could all do with some soothing energy right now! So we’re indulging in a bit…
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Product
Have Yourself A Merry Remote Christmas
This year we started work on Vito — a platform for running community-first online events. With December fast approaching, we’re thinking about how…
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Product
Adventures in Livestreaming: An app comparison
Back in March we began working on a new platform called Vito , for hosting events and communities online. Each event or community gets its own hub.…
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Team
Vito Design Principle #2: Design inclusively
Since defining our core values last year, we’ve been making continual efforts to ensure that they don’t simply become words on a marketing site, but…
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Industry
Creating Next-Level Video Content at Home
With many events and communities moving online in response to the global pandemic, organisers and participants have suddenly found themselves having…
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Product
3 Ways to Use Tito With Zoom
With many in-person events moving online, we’re seeing an influx of requests for how to use Tito with video conferencing platforms, especially Zoom .…
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Team
Vito Design Principle #1: Centre community safety and security
In building Vito , a new platform for gathering online, we want to be intentional about baking our core values into the design process. For this…
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Industry
International Women’s Day: Inspiring Product Managers
Two years ago I joined Tito as Customer Experience Manager after having been a Tito customer myself for several years. At the start of 2020, I moved…
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Product
Announcing the New Tito Dashboard
After several years in the making, we’re extremely excited to announce that our new version of Tito’s dashboard is being rolled out from today! In…
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Product
Quick Tricks #19: Set up a group discount
Quick Tricks is our series of posts to help you level up your Tito skills. In this article we’ll cover a creative use of discount codes. What? Set up…
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Product
Quick Tricks #18: Anatomy of an awesome banner (with examples)
Today’s Quick Trick is a bit different — in addition to learning how to do something in Tito, we’re going to be taking inspiration from some real-life…
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Product
Quick Tricks #17: Set a custom invoice number format
Quick Tricks is our series of tips to help you get the most out of using Tito . This week’s tip is for organisers who want greater control over their…
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Industry
Is Tito a good alternative to Meetup?
You may have heard that Meetup recently announced they’ll be testing a new pricing model with some groups. The changes will see organiser subscription…
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Product
Quick Tricks #16: Change someone’s ticket type
Welcome to Quick Tricks, our fortnightly series of tips for Tito users. Today’s one might be the quickest yet… What? Learn how to change someone’s…
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Product
Quick Tricks #15: Reveal how many tickets are left
If you’re new to Quick Tricks, this is our series of speedy tips to help you become a Tito power user. Today’s trick highlights a nifty option you may…
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Team
An Insider Look at Tito’s Customer Support
On Doc’s recommendation, I recently read REWORK — the best-selling business playbook from Basecamp . (I know, I’m like nine years late on the uptake).…
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Product
Quick Tricks #14: Add a table using Markdown
Quick Tricks is our fortnightly series of posts to help you level up your Tito skills. In this post you’ll learn how to leverage the power of Markdown…
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Team
Working from Home Tips From 3 Full-Time Remote Workers
30% of the Tito team works remotely full-time — two of us in Scotland and one of us (me) on the English south coast. This figure stood at 40% before…
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Product
Quick Tricks #13: Add a schedule to your event homepage
If you’re new to Quick Tricks, welcome! This is our regular series where we show you how to do something cool and/or a bit hidden in Tito . Today…
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Product
Quick Tricks #12: Using Donation Tickets
Every fortnight we share a Quick Trick to help you level up your Tito game. Today, we’ll be covering donation tickets. What? Today we’ll show you how…
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Product
Quick Tricks #11: Add custom messages to tickets
Quick Tricks is our series of tips you can action in minutes to improve your event experience for attendees. What? In this post we’ll show you how…
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Product
From Tito Support: 10 Helpful Answers for Your FAQs
Maybe I’m weird, but I love being on Tito support duty. Part of that is down to the fact that we have a lot of really lovely customers who I enjoy…
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Product
Quick Tricks #10: How to export QR codes
Quick Tricks is our fortnightly series where we show you how to do something a bit “next-level” in Tito. This week, we’ll be focusing on how to export…
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Product
Quick Tricks #9: Personalise your messages using variables
Welcome to another Quick Tricks post! In this fortnightly series we show you quick, actionable tips to raise your Tito game. What? In this post you’ll…
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Product
Quick Tricks #8: Creative use of emoji in your event homepage
Today’s Quick Trick post is a little different. Rather than showing you something you didn’t know you could do in Tito, the aim of today’s post is to…
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Product
Quick Tricks #7: Pre-filling the quantity
Quick Tricks is a series of fortnightly tips for how to use Tito like a pro, that will have you saying “I didn’t realise I could do that in Tito…”…
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Product
Quick Tricks #6: Add images to your homepage
Today’s Quick Tricks post offers another handy tip you can implement in seconds to make your event page more compelling. What? Learn how to zhuzh up…
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Product
Quick Tricks #5: Set a custom close link
We have another Quick Tricks post for you today, featuring an easy tip for how to raise your Tito game. What? Today you’ll learn how to redirect users…
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Product
Quick Tricks #4: Formatting the ticket description
Hello again! Time for another in our Quick Tricks series, where we show you a swift and nifty way to improve your Tito event. What? Today you’ll learn…
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Product
Quick Tricks #3: Turn the quantity field into a checkbox
Time for another edition of Quick Tricks: our series of short, actionable tips for things you might not know you can do in Tito! What? We’re going to…
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Team
What Does My Period Have to do With Work?
Tito recently introduced Period Days at work—an optional, but encouraged, extra paid day off each month for when you’re on your period. We’re not the…
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Industry
Improving the tech event experience for marginalised people
This post starts with a caveat: there is no one-size-fits-all solution to making your tech event more inclusive to all marginalised people. There are…
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Product
Tito Activities Explained (Finally!) – With Video
Activities is one of the most powerful features of Tito. And one of the most misunderstood… Generally when we explain our Activities feature to…
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Product
Quick Tricks #2: Displaying a selection of tickets
Welcome back to Quick Tricks , a fortnightly series of posts sharing an actionable tip for how do something fun (and a little bit secret) in Tito. ?…
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Product
How to Embed the Tito widget in your Squarespace website
Increasingly, small to medium businesses are opting for website builders and hosted solutions like Squarespace to create sites on the fly. According…
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Product
Quick Tricks #1: Embedding video in your event homepage
Welcome to the first in our Quick Tricks series! Every two weeks we’ll share a quick tip on how do something cool or a little bit hidden in Tito. Each…
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Product
Data Collection Methods: Embrace the Power of Minimalism
One of the first things new Tito customers notice is that our checkout flow is different to a lot of other ticketing platforms. We’ve always believed…
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Industry
Facing Some Hard Truths After Attending #causeascene
A couple of weeks ago, myself, Paul and Doc were honoured to attend the #causeascene careers fair in London. Organised by Kim Crayton , the careers…
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Product
Google Analytics For The Events Industry: An Honest Guide
As a former event marketer , I can’t say I miss grappling with attribution, multi-channel conversion tracking, and ecommerce reports. Event marketing…
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Product
Eating Our Own Dog Food: How We’re Using Tito to Run Our First Conference
In the seventies and eighties, commercials for Alpo dog food featured broadcaster Lorne Greene extolling the virtues of the product by feeding it to…
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Product
Getting Creative with the Tito Widget: Real Customer Examples
For most of our customers, Tito’s event homepage is central to their ticket selling process. But there is another way to capture registrations. Tito…
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Team
The Customer Who Crossed Over
The first thing I did when I joined Tito last week was have a look through Slack messenger for any mentions of my name. I felt sure that Doc and Paul…