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Product
A Green Light to a Dirty Dog
Having had a resurgence of interest in the Irish language lately, I found myself tuning in to Raidió na Life , an independent Irish-language…
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Team
Tito as Gaeilge
Last year, two key events stirred something in the Irish collective consciousness like nothing I’ve seen before: Kneecap , who rap in the Irish…
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Team
A new chapter
Down through the years, we’ve poked a bit of fun at companies who have written things like “opening our Irish office”, or “we’ve raised money”, or…
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Team
Un-introducing IO
One of the rules of being a small team running a small business is: choose your battles. Last week, one of the most famous product designers in the…
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Team
Who we are
I've held off writing on this blog in 2025 so far, mainly because I've been busy working on IO . Admittedly, it’s also because of the new US…
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Team
Calm December Again
In 2020, after a year of much turmoil (what was that again?), we did something called “Calm December” at the end of the year. The gist was: No formal…
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Product
Why is Tito the best conference registration software?
Tito recently crossed a billion dollars worth of tickets sold (we’ll cross a billion euros in January), and along the way we’ve built a lot of…
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Team
Introducing IO
This time last year, I started a new experimental project to re-implement some core Tito features using some modern web development techniques. Soon…
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Team
One billion dollars
We don’t track all that many metrics at Tito, least of all vanity metrics. In fact, we don’t actually know when we crossed a billion dollars of…
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Team
A roundup of our "Meet Tito" dinners over the past few months
In September we put out a call to meet us in various cities, starting in Copenhagen when I visited to attend TechBBQ on the 10th September. What…
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Team
Meet Tito in a city near you
We’re trying something new this autumn season: Doc, I, and some of the team will be at various events over the coming months and we’re organising…
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Team
Flirting with the spammy side
It’s fair to say we’ve never been particularly good at “growth” here at Team Tito. Growth, that is, from the economic perspective: revenue, revenue,…
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Team
Nine Years of Team Tito
Doc and I received the certificate of incorporation for Team Tito Limited on the 11th August 2015, a few months before moving in to a new office, and…
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Team
This Last This Next Thing
Last month, I co-hosted This Next Thing , the second iteration of an event that started last year. I really love the concept of the event, and I'd…
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Industry
Tito widget example: All Flows
All Flows once again have a really nice implementation of the Tito widget.
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Team
Save 15% on Tito fees with an annual plan
I want to wish you all a very happy and healthy New Year and thank you so much for using Tito. 2023 was an exciting year! Tito saw a bunch of…
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Product
Badge printing made easy with our Badgy integration
Badgy is an app that does on-site badge label printing and lead capture without any fuss. It's built by the team at 8bytes and we've partnered with…
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Product
A new widget for listing all your events
"Does your widget have a way to list all events, rather than tickets per event?" 8 years and 3 days ago someone asked us that. “Unfortunately not” was…
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Industry
Is this the perfect length of time for a conference talk?
After I posted a link to this post I'd written on LinkedIn , an old friend got in touch and asked me for feedback on an event he was creating. Without…
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Industry
Four things I would change about (nearly) every tech conference
As in-person conferences return, I thought I would write down a few things that I think would improve any event, particularly tech conferences. I've…
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Product
Salesforce x Tito: the hidden integration
About, oh, 9 years ago now, now-LinkedIn Influencer Richard King contacted me about hosting his companies events on Tito. Having added his events, he…
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Product
8 ways we've made our widget even better
I just wrote a technical post , about how I solved one of the last remaining problems facing our Widget V2. With that done, I thought I'd write a few…
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Team
From WordPress to … Vito
It’s a bit ironic that the last post on this blog was “ Some Investment News “, and you’d be forgiven for thinking that that spelled the end. But nay,…
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Team
Some investment news.
Last year, after building the first release of Vito in 4 weeks, Lachy Groom got in touch and told us he would invest €1.25m to Tito. We said thank…
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Product
“The time between”
Like everyone for the past year, I’ve attended my fair share of online events. In my case, to my delight, most of them have been hosted on Vito, but…
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Team
Team Tito Blackout Statement
Recent events have highlighted again injustices that are upsetting and disturbing. Racism, and in particular anti-blackness, is a worldwide and…
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Team
Taking Responsibility for Our Hiring Process
It’s time to start hiring again at Tito. We don’t subscribe to a hyper-growth mentality, so we’re taking it slowly. I want to share a lesson from last…
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Product
Incident Report, Sunday 19th January
On the morning of Sunday 19th January, several of our customers reported that events had disappeared from their Tito accounts. Independent of that,…
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Team
Putting Core Values into Action
In Traction , Gino Wickman pulls the following Southwest Airlines anecdote In the company’s book […] is a story about a woman who sent Southwest a…
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Team
The Value of Delight
The third core value that we discovered with Kim’s help is Delight . Delight as a value is interesting to me because it depends on the others, but to…
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Team
The Value of Excellence
Following on from Integrity , the second of Tito’s core values that we discovered with Kim’s help is Excellence It’s really hard to talk about…
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Team
The Value of Integrity
Our first implicit exercise exploring core values happened about 8 months before working with Kim who helped us to be explicit about it. I put the…
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Team
Why I Want Kim’s Help
Early this year, we hired Kim Crayton as a business coach. Two weeks ago, Doc talked about our first steps . I thought I would share my perspective on…
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Team
A Note on Security, Data Privacy and our Terms of Service
In just over a month, May 25th will mark the deadline for compliance with the EU’s new General Data Protection Regulation . The GDPR has struck fear…
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Product
On Our Recent Downtime
On my recent post about our current job openings , I linked to our status page which showed our near-100% uptime for the past 6 months. We had just…
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Team
Do You Want to Build a Webapp?
In 2015, I wrote a blog post for AWS Startups about how we use a multi-az setup on Amazon to build in redundancy for every component in the Tito…
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Industry
Introducing a Series on Diversity
When Maria asked a selection of our customers what topics were important to them that we could research and write about, two topics came to the fore:…
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Industry
The Pac-Man Rule at Conferences
Eric Holscher: In the events that I help organize, I try to solve this problem by giving people explicit permission to join new groups of people .…
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Team
Welcoming Maria to Team Tito
“And we’ve done it all without any marketing”, is a phrase that I commonly reach for after talking about Tito numbers, growth or sales figures. It’s a…
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Product
Apple Pay for the Web: Available Now on Tito
It’s iOS10 release day. Since Tito is a web app, we don’t usually have to keep up with the latest APIs, SDKs, and super shiny new features. This…
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Industry
How to prepare and write a tech conference talk
There are a few things which frame my experience and capabilities in preparing and giving conf talks: I’m an introvert. I really love public speaking.…
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Industry
10 Things you can do to Foster Diversity and Inclusion at Your Next Tech Event
The title says it all. Some great tips for being more inclusive.
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Industry
What I learned speaking at events as a CEO for the past 2.5 years
Of all the channels we’ve tried, I’ve found speaking at events and conferences to have been the most interesting experiment for us. While speaking…
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Product
Changelog: Commit message quality control edition
It has been almost eight months since our last changelog post, too long and with things not so fresh in my mind I have been going through our commit…
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Industry
The Tito Profile Series, Volume 1, Interview 1: Marc Thiele
As our customer base grows, it is becoming very clear to us that our customers have a lot to share with each other (and everyone else) about their…
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Industry
Tito WWDC
If you’re in and around the SF area during the week of WWDC this year, be sure to check out some of the awesome fringe events. Tickets to AltConf and…
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Product
Downtime Incident Report, March 25 2016
This morning at 5am, Tito became unavailable for all customers. We were made aware of this at around 8am, investigated, pushed an update and resolved…
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Team
Indigenous Company Creates Job
Hot on the heels of headquartering in Ireland , a mere two years later Irish online ticket sales company Tito has created one job. In a major coup for…
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Team
2015: You Won’t Believe How Incredible Our Journey Has Been
We’d like to update the entire Tito community that, despite the odds, Tito is still in business . Our incredible journey continues without venture…
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Product
Counting down to The Force Awakens with… Starwavatars!
When we were working on our new UI with Pete McDonagh last August, Doc sneaked something into the mockups that delighted us all. If attendees or Tito…
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Product
Changelog Gavin Sheridan Edition
Dear Gavin , (he’s sat next to me here in the office, so why not write the changelog as a letter to him?) It’s been over 3 months since last I wrote a…
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Industry
The Good Event Registration Guide
Tito, mostly suitable for independent/freelance event planners. Speaks to our core. This guide is a fascinating look at the hugely fragmented world of…
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Team
Introducing Team Tito Limited
A New Company Last week’s Irish budget sparked some serious criticism and response from some clued-in folks. VC Brian Caulfield even went so far as to…
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Team
$70m
Tom Lyons for the Sunday Business Post: The Dublin-based start-up, which employs just three people, is handling ticket sales of up to €200,000 a day…
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Industry
A Matter of Public Record
The Irish Times: The Web Summit founder is an expert at gaining publicity for himself and his endeavours. He is particularly fond of being in the…
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Team
Tito and the Web Summit
Earlier today I was very surprised to be informed (cheers Mic ) that Paddy Cosgrave had claimed in an interview that he built Tito as part of the…
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Product
All The Small Things
It’s been a while, but we have not been idle! Here’s a rundown of the many, many small updates we’ve pushed over the past 5 weeks: PayPal Refunds.…
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Product
Action Stations
Action Stations! “Let’s see if we can get rid of the ‘Actions’ menu” he said, coyly. 5 weeks and over 500 commits later, we’ve gone and shipped our…
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Industry
On Conferencing While Introverted
tl;dr: Conferences are great, people are great, but I’m an introvert and these things are mentally and emotionally draining in addition to being fun…
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Product
Wait, wait, wait, wait, wait… and reveal
You may or may not have noticed (particularly may not if you aren’t in Ireland), but our bills now correctly apply Irish VAT. Go Team Ireland! Mr.…
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Product
Use our new Messages tool to send messages to your attendees
One of our most requested features is finally seeing the light of day. Entering public beta is our Messages tool that allows you to send email to your…
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Product
A Quick Links Update
In Customize -> Links , you can now add: tel:// links, eg. tel://555-1234 … When someone taps the link on a mobile, the number will call…
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Product
Some more tweaks
Webhooks now fire in serial, so if multiple hooks for the same registration or ticket fire together, they’ll be sent to your web service in the order…
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Product
New UI shipped weeks ago, but stuff is still being fixed
We added totals to the daily digest email. They now show you what your ticket sales/activity was like the previous day, but they also give you a…
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Product
Schrödinger’s Cat Edition
We’ve changed the default URL for passing a discount code through to an event page. Where once it was of the format…
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Product
The March of post-new-UI fixes and updates continues (in April)
We had some favicon issues. It wasn’t personal, but the Rails asset pipeline really didn’t want anyone to see the favicons. We’ve done a deal with…
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Industry
Glide
Glide is an advanced tool for creating compelling apps that primarily provide text, audio and video content. The founders have created an app for Úll…
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Product
More additions to the epic April bugfix spree of 2015
Organizers can now update the billing address / company name of orders right from the Tito admin (this isn’t really a bug, but it bugged a lot of…
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Product
Post new UI bug roundup round 2
decided to add a bit more personality to bug changelogs because why not? If you connected a payment option to your account and then created a ticket…
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Product
Post new UI bug roundup
fixed a bug causing an error when team members were invited to an account fixed a bug where textareas looked like text fields, causing confusion about…
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Product
Event organizer admin updates
admin is now more responsive (mobile-friendly AND feels snappier) modernised visual look and feel step-by-step setup introduced account section…
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Industry
How much it cost us to make more attendees feel safe and welcome at .concat() 2015
Being a low-budget community event, we didn’t have a lot of money. But we tried to show our attendees and speakers that we care about them. Here’s…
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Product
Bugfix: Empty Overlay
A fix for a bug that in some cases where JS wasn’t loaded, an empty overlay would appear and the page would hang.
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Product
IE9 PayPal redirect issue
Fixed a bug where IE9 users paying by PayPal would end up on a hanging processing page.
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Industry
12 Awesome Event Website Inspirations for 2015
OpenVis Conf is a two-day, single track conference about the practice of visualizing data on the web. Speakers will discuss best practices for data…
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Product
PayPal Integration Updates
We’ve updated our PayPal integration to use the official PayPal SDK , which should result in an increase in reliability for Connecting PayPal (which…
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Product
JavaScript callbacks for the Tito Widget
You can now write code that listens for events like registration:started , or registration:complete as they happen when you use the Tito widget,…
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Industry
The Release
As a follow-up to yesterday’s post about “The Panic” of conference organisation, I thought I should write a bit about the other side of it: The…
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Industry
How To Run a Small Conference
Chad Fowler’s Wunderlist edition of his 2007 blog post. Full of insight and important questions.
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Industry
The Panic
Last year, Seth Godin wrote a wonderful, concise post about titled “How do I get rid of the fear?” Úll 2015 is the 8th conference that I’ve had a hand…
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Team
Hundreds and Thousands
There’s something about a first full year in business that feels like standing still, despite things marching on. 2014 felt a bit like that, but as I…
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Product
Perfect Forward Secrecy
We now score an A+ in Qualsys’s SSL test , with perfect forward secrecy enabled on our load-balancers.
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Product
Performance tuning
We’ve deployed a few updates to our checkout process that should make for a faster experience for anyone buying tickets to an event powered by Tito.
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Industry
Humans, Interacting
Dave Wiskus , on people and conferences:
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Product
Planned maintenance: Short database upgrade
We’re resizing our database hardware tonight at 10pm UTC/GMT. This may cause around 60 seconds of downtime during the resizing process.
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Product
Custom registration unavailable message
You can now customize the message that displays when there are no tickets publically available. You can find the setting in Customize > Homepage .
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Product
Security: POODLE update
In response to the POODLE SSL vulnerability, we have disabled SSLv3 on our load balancers. RIP IE6.
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Industry
Impressions of JSConf EU 2014
A video recap of a great conference. See if you can spot the handsome Irish beard.
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Product
Tickets Remaining Notification
In Customize -> Homepage , you can now choose to show how many tickets are remaining. You can also set a threshold, so that the notification only…
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Industry
A Forkable Conference
Mikeal Rogers : Since the beginning of this year I’ve tried to figure out ways I can enable more organizers. First directly, through new small events…
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Product
Custom domain issues with Safari
We identified a bug this morning that prevented customers completing transactions in certain cases if they were using Safari. The bug affected people…
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Industry
Jason Snell: Live Podcast Streaming on iOS
Continuing with yesterday’s theme of doing a lot with very little while at events, Jason Snell shows off his ultra-portable podcast-streaming…
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Industry
Creating a Personal Conference Experience at Reject.JS
The tools to put together a music experience at low-to-no cost are better than they’ve ever been. If you’re interested in recreating any of the…
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Product
Passbook download issues
Customers were reporting issues downloading Passbook files. Issue was found and fixed.
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Industry
WTF is happening?
We like to set the tone for the rest of the event in the first few minutes. There is usually something on the schedule called keynote that isn’t a…
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Team
$30m, and a Preview
Our last post in June was an important one: $20m worth of tickets processed in the first 5 months of 2014. We’ve been working hard for the last few…
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Team
$20m
On January 1st this year, we announced that Tito customers had sold USD$10m worth of tickets through Tito. Getting to $10m took over a year. This…
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Industry
The Conference Crash
It’s been two weeks since Úll , the conference about building great products, that we co-run with Tapadoo . One thing about conference planning that…
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Product
All The Small Things
I started back this week after a long honeymoon in New Zealand. I’ve spent my time mostly working on little things. After a big release , the…
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Team
Irish Company Locates Office in Ireland
Dublin, Wed 29 Jan 2014 Hot on the heels of Dropbox , AirBnB , Twitter , Facebook and many others , Irish online ticket sales company Tito are amongst…
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Team
Announcing ti.to
After the $10 million milestone , it’s clear that many people trust Tito to provide stress-free software for their events. As our customer base grows,…
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Product
Added “Booking Fees” on Tickets (Or How We Want to Reduce Stress)
Last week, Doc wrote a bit about our decision making process for why we don’t prompt for information before people can buy tickets . Another feature…
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Industry
A Roundup of Conference Wrapup Posts and Transparency Reports
Earlier today, Peter Cooper tweeted: I’ve seen some great conference postmortems (including financials) over the years, but can find none now. Anyone…
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Team
Tito in 2013: A Look Back and a Quick Look Forward
It’s been a very exciting year. Twelve months ago Tito had processed about 2,500 payments for our early adopters involved in the private beta. As we…
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Team
Keeping a Little Crazy
I had the pleasure of spending some time with Patrick Collison in Dublin for the launch of Stripe Ireland a few weeks ago. Stripe, to me, is the…
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Team
Down to Business
It’s been a while since we wrote anything on the Tito blog, but we’ve been anything but inactive. My October was basically the one thing that a…
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Industry
This Week on Tito: Geeks, Games and Makers
There’s been plenty of action on Tito in the past week, and lots more to come, having sold well over a thousand tickets across 70 events. First up,…
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Industry
“Hi, I’m Obie”
“Hi, I’m Obie”. I’ll never forget that one line, how it made me feel, and it completely changed my approach to attending every event since. I was 25…
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Industry
This Week on Tito: Realtime Octo-Dancing
Over 1500 tickets were sold across nearly 80 events in the last week on Tito. Let’s see some choice cuts. Following on from my mention last week of…
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Product
Progress, One Ticket at a Time
Progress bars are an awesome way to get a quick snapshot of how your ticket sales are going, and we’ve made extensive use of them in building Tito.…
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Industry
5 Tips To Reduce Conference Awkwardness
On the Giant Robots Podcast 2 weeks ago, I talked about some of the steps that we used at Úll to reduce awkwardness at the conference. Awkwardness is…
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Industry
This Week on Tito: Close to My Heart
This week, there have been a number of events selling tickets that are particularly close to my heart, whether because of the folks organising them,…
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Industry
This Week on Tito: Our Mad Hybrid Future
I’m just back from the UK, where I spent an enjoyable two days at HybridConf , a conference started by Tito Founding Customer Zach Inglis . The…
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Industry
The Weekly Tito Events Roundup
The Great British Node Conference goes on sale today, so what better day to do a roundup of some interesting events on Tito. Over 500 tickets have…
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Team
Introducing Tito’s Founding Customers
It was a little bit crowd-funding, and a little bit offer-they-can’t-refuse… Midway through our private early-access period, we decided that we wanted…
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Team
First Post! The Tito Story
Since we’re at the tip of a public release, it’s about time that we started talking a bit more publically about what we’re up to. This blog is the…